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Helpdesk Jobs in Chelsea, MA (NOW HIRING)

Sal's Pizza

Counter Help

Boston, MA · On-site

$16 - $17/hr

Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc. * Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.

Sal's Pizza

Counter Help

Chelmsford, MA · On-site

$15.50 - $19/hr

Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc. * Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.

COWTOWN MATERIALS INC

Delivery Helper

Boston, MA · On-site

Position Summary The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and ...

Sal's Pizza

Counter Help

Boston, MA · On-site

$16 - $17/hr

Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc. * Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.

GMS Inc

Delivery Helper

Boston, MA · On-site

Delivery Helper The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and ...

New

Double N Inc

Counter Help

Boston, MA · On-site

$16 - $17/hr

Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc. * Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.

Wash Cycle Laundry

Mechanic's Helper

Lynn, MA · On-site

$20 - $21/hr

Help with facility tasks such as painting, patching, and minor repairs * Report equipment issues or safety concerns promptly * Follow all company safety procedures and maintenance protocols * Support ...

Amteck, LLC

Electrician Helper - Houston

Woburn, MA · On-site

$18.50 - $23.75/hr

Electrician Helpers work under the supervision and direction of Journeyman Electricians, foreman, and other leadership on the construction project. Helpers will perform duties as assigned within ...

Koopman Lumber Co Inc

Delivery Rider/Helper

Sharon, MA · On-site

$17 - $20/hr

Description Delivery Helper Location: Pembroke Type: Full-Time Reports To: Store Manager We're looking for a Delivery Helper to join our team. This role is essential to ensuring that building ...

Koopman Lumber

Delivery Rider/Helper

Sharon, MA · On-site

$17 - $20/hr

Delivery Helper Location: Pembroke Type: Full-Time Reports To: Store Manager We're looking for a Delivery Helper to join our team. This role is essential to ensuring that building materials are ...

Koopman Lumber Inc

Delivery Rider/Helper

Sharon, MA · On-site

$17 - $20/hr

Job Type Full-time Description Delivery Helper Location: Pembroke Type: Full-Time Reports To: Store Manager We're looking for a Delivery Helper to join our team. This role is essential to ensuring ...

Koopman Lumber

Delivery Rider/Helper

Sharon, MA · On-site

$17 - $20/hr

Job Type Full-time Description Delivery Helper Location: Pembroke Type: Full-Time Reports To: Store Manager We're looking for a Delivery Helper to join our team. This role is essential to ensuring ...

TEKsystems

Help Desk Supervisor

Boston, MA

$40 - $45/hr

Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk Supervisor to lead a team of technical support professionals in a fast-paced IT environment. This role ...

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All JobsHelpdesk JobsHelpdesk Jobs in Chelsea, MA

Helpdesk information

See Chelsea, MA salary details

$13

$25

$36

How much do helpdesk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for helpdesk in Chelsea, MA is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.22 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are popular job titles related to Helpdesk jobs in Chelsea, MA?

For Helpdesk jobs in Chelsea, MA, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Chelsea, MA look for?

The top searched job categories for Helpdesk jobs in Chelsea, MA are:

What cities near Chelsea, MA are hiring for Helpdesk jobs?

Cities near Chelsea, MA with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Chelsea, MA as of September 2026, with employment types broken down into 1% Internship, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,325 per year, or $25.2 per hour.

Delivery Helper

Gypsum Management and Supply

Boston, MA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Position Summary
The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and maintaining the truck and equipment.
Duties & Responsibilities
  • Compliance of company, state and federal guidelines particularly as it relates to OSHA and DOT for the safety of all personnel. Perform pre-trip inspections of equipment, paperwork and loaded product to ensure accuracy of order. Safely unload product and deliver to assigned area as directed by the customer. Secures mud, equipment, metal, and pallet on truck. Navigates routes to the job site.
Basic Qualifications
  • Ability to read, write and communicate information accurately. Stamina to lift at least 75 lbs. in order to carry materials, such as drywall materials and joint compound. Core Competencies: Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
  • Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
  • Ability to self-manage, show initiative, be proactive, and drive results.
  • Communicate professionally, both verbally and in writing to coworkers and customers.
Physical Requirements
  • Must be able to remain standing 90% of the time.
  • Constantly, moving from unloading materials from commercial motor vehicles onto job site.
  • Constantly, positions self to unload and load materials from flatbed or boom.
  • Frequently moves materials weighing up to 100lbs while unloading and loading flatbed.
  • Must be able to communicate with management and coworkers and be able to exchange accurate. information in these situations.
  • Constantly working in an outside environment while making deliveries.
Required Cognitive Skills
  • Must be able to prioritize job sites and deadlines.
  • Must be able to manage stress depending on customer's deadline.
  • Must be able to multitask.
  • Must be able to receive information and directions.
  • Must be able to quickly communicate solutions if problems occur.
  • Must be able to demonstrate a high degree of sound judgement.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.
This job description is subject to change at any time.
The base salary for this position typically falls within the range of $0.00 to $25.00 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.
Job Location:
Karpp - Boston
480 East First Street Boston, MA 02127
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility.
* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
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About GMS

Sourced by ZipRecruiter

GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visit www.gms.com or any one of our subsidiary company websites.

Industry

Specialty trade contractors and retail

Company size

5,001 - 10,000 Employees

Headquarters location

Tucker, GA, US

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