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Helpdesk Jobs in Chelsea, MA (NOW HIRING)

Tobin Scientific

Helper

Peabody, MA · On-site

$22/hr

Helper Location: Peabody, MA Job Type: Full-time Reports To: Operations Manager Job Summary: We are looking for a dependable and detail-oriented Helper for safe and efficient packing, loading ...

Tobin Scientific

Helper

Peabody, MA · On-site

$22/hr

Helpers work closely with drivers and crew leaders to complete moves on schedule while providing excellent customer service. The ideal candidate is dependable, punctual, and able to lift heavy items ...

Lugg

BOS Helpers

Boston, MA · On-site

$18 - $30/hr

Get paid to be active, meet new people, and help move & deliver furniture! Become a Mover with Lugg today! Ride along as a helper and get paid! We're an on-demand startup transforming the way things ...

Skilled Trades Partners

Carpenter Helpers

Framingham, MA · On-site

$20 - $25/hr

Carpenter Helpers are encouraged to apply. This is a great opportunity for both experienced carpenters and motivated helpers looking for long-term work. Responsibilities: * Assist with framing, demo ...

Joe Warren and Sons Co, Inc

Warehouse Helper

Norwood, MA · On-site

$20 - $27/hr

Warehouse Helper About Joe Warren & Sons Co., Inc. (JWS) Joe Warren & Sons Company Inc. (JWS) is a leading provider of commercial refrigeration and food equipment services and sales throughout New ...

Tobin Scientific

Seasonal Helper

Peabody, MA · On-site

$20 - $22/hr

Seasonal Helper Location: Peabody, MA Job Type: Full-time Reports To: Operations Manager Job Summary: Wakefield Moving & Storage is looking for a dependable and detail-oriented with helper for the ...

Sheehan Family Companies

Delivery Helper

Danvers, MA · On-site

$18 - $22/hr

Delivery Helper Location: Danvers, MA Manager: Delivery Manager Job Type: Full Time, Hourly, Non-Exempt Job Schedule: Monday - Friday 7:15am - 1:00pm - 5:00pm; depending on route and daily workload ...

Joe Warren & Sons Co., Inc.

Warehouse Helper

Norwood, MA · On-site

$20 - $27/hr

Help maintain clean, organized, and accessible warehouse and storage areas. * Report damaged, missing, or incorrectly received materials to the appropriate manager. * Assist with inventory counts and ...

Sheehan Family Companies

Delivery Helper

Danvers, MA · On-site

$18/hr

Delivery Helper Location: Danvers, MA Manager: Delivery Manager Job Type: Full Time, Hourly, Non-Exempt Job Schedule: Monday - Friday 7:15am - 1:00pm - 5:00pm; depending on route and daily workload ...

Seaboard Products

Delivery Helper

Danvers, MA · On-site

$18 - $22/hr

Delivery Helper Location: Danvers, MA Manager: Delivery Manager Job Type: Full Time, Hourly, Non-Exempt Job Schedule: Monday - Friday 7:15am - 1:00pm - 5:00pm; depending on route and daily workload ...

Renuity

Install Helper

Woburn, MA · On-site

$22/hr

Install Helper- $19-$25hr At Renuity, innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a ...

Tobin Scientific

Seasonal Helper

Peabody, MA · On-site

$20 - $22/hr

Helpers work closely with drivers and crew leaders to complete moves on schedule while providing excellent customer service. The ideal candidate is dependable, punctual, and able to lift heavy items ...

Renuity

Install Helper

Woburn, MA · On-site

$22/hr

Install Helper- $19-$25hr At Renuity, innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a ...

Generator Supercenter

Electrical Helper

Peabody, MA · On-site

$20 - $22/hr

We are looking to hire a fulltime Electrical Helper GSC is a great, fun, and rewarding company to work with. Join the newest franchise of the largest Generac Dealer team in North America. **HIRING ...

Compass Group

HELPER COOK

Boston, MA · On-site

$17.50 - $22.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location: CwP - 200 Seaport Boulevard, Boston, Massachusetts 02210. Note: online applications accepted only. * Schedule: Full time; ...

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All JobsHelpdesk JobsHelpdesk Jobs in Chelsea, MA

Helpdesk information

See Chelsea, MA salary details

$13

$25

$36

How much do helpdesk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for helpdesk in Chelsea, MA is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.22 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are popular job titles related to Helpdesk jobs in Chelsea, MA?

For Helpdesk jobs in Chelsea, MA, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Chelsea, MA look for?

The top searched job categories for Helpdesk jobs in Chelsea, MA are:

What cities near Chelsea, MA are hiring for Helpdesk jobs?

Cities near Chelsea, MA with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Chelsea, MA as of September 2026, with employment types broken down into 1% Internship, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,325 per year, or $25.2 per hour.

Helper

Peabody, MA • On-site

Tobin Scientific
Transportation and Warehousing • 51 - 200 employees
Learn more about Tobin Scientificexternal

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Job Title: Helper
Location: Peabody, MA
Job Type: Full-time
Reports To: Operations Manager
Job Summary:
We are looking for a dependable and detail-oriented Helper for safe and efficient packing, loading, unloading, and transportation of household or commercial items during relocations. Responsibilities include carrying furniture and boxes, wrapping and protecting items to prevent damage, assembling and disassembling furniture, and maintaining a clean and organized work environment. Helpers work closely with drivers and crew leaders to complete moves on schedule while providing excellent customer service. The ideal candidate is dependable, punctual, and able to lift heavy items and work in a fast-paced team environment. Previous moving or labor experience is helpful but not required.
Key Responsibilities:
  • Load and unload furniture, boxes, and household or office items safely and efficiently
  • Pack, wrap, and protect customer belongings to prevent damage during transport
  • Assist with disassembling and reassembling furniture as needed
  • Carry items up and down stairs, ramps, and through tight spaces safely
  • Follow directions from drivers and crew leaders during moves
  • Maintain cleanliness and organization of moving trucks and work areas
  • Provide professional and courteous customer service at all times
  • Use moving equipment such as dollies, straps, blankets, and hand tools properly
  • Complete moves efficiently while following company safety procedures
  • Assist with warehouse or storage tasks when needed

Qualifications:
  • Ability to lift, carry, push, and pull heavy items (50-100 lbs.) repeatedly throughout the day
  • Strong teamwork and communication skills
  • Reliable transportation and punctual attendance
  • Ability to work flexible hours, including weekends and overtime when needed
  • Comfortable working in residential and commercial environments
  • Ability to follow instructions and safety procedures
  • Physically capable of standing, bending, climbing stairs, and performing manual labor for extended periods
  • Positive attitude and professional customer service skills
  • Experience in moving, warehouse, delivery, or general labor is preferred but not required
  • Ability to safely pack, wrap, and handle furniture and fragile items
  • Willingness to work indoors and outdoors in varying weather conditions

Why Join Us?
  • Competitive pay + overtime opportunities
  • Paid Time Off: Vacation and Holidays!
  • Health;
  • Dental;
  • Vision Insurance;
  • 401(k) match;
  • Life Insurance: Basic and Supplemental;
  • Short-Term Income Protection and Long-Term Disability (LTD);
  • Referral Bonus;
  • Tuition reimbursement;
  • Parental Leave;
  • Paid Sick Time;
  • Opportunities for growth and advancement
  • Supportive team environment
  • Hands-on training provided

As part of our employment process, candidates may be required to undergo a background check. This may include verification of employment history, education, professional references, and-where applicable-criminal background, motor vehicle records, and other job-related screenings. Any background check will be conducted in compliance with all applicable federal, state, and local laws, including the Fair Credit Reporting Act (FCRA).
Completion of a background check is a condition of employment. A candidate will not be disqualified solely on the basis of a criminal record; factors such as relevance to the position, time elapsed, and evidence of rehabilitation will be considered. By applying to this position, you acknowledge that you may be asked to provide written authorization before any background screening is conducted.

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