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Helpdesk Jobs in Athens, AL (NOW HIRING)

Industrial Manufacturing Company - North Alabama

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Pipe Fitter Welder Helper

Decatur, AL · On-site

$18 - $20/hr

The Pipe Fitter Welder Helper is responsible for supporting pipe fitting and welding operations by assisting skilled workers with material preparation, safety compliance, and site maintenance. This ...

Wolverine Industries

Saw Helper (Nights)

Decatur, AL · On-site

$13.50 - $17/hr

Description Don't settle for an ordinary job when you can build a future! We're hiring motivated individuals for 12-hour continental shifts (6 p.m.-6 a.m.) with competitive pay, first-day benefits ...

Wolverine Tube Inc

Saw Helper (Days)

Decatur, AL · On-site

$13.50 - $17/hr

Description: Don't settle for an ordinary job when you can build a future! We're hiring motivated individuals for 12-hour continental shifts (6 p.m.-6 a.m.) with competitive pay, first-day benefits ...

Wolverine Industries

Saw Helper (Days)

Decatur, AL · On-site

$13.50 - $17/hr

Description Don't settle for an ordinary job when you can build a future! We're hiring motivated individuals for 12-hour continental shifts (6 p.m.-6 a.m.) with competitive pay, first-day benefits ...

Wolverine Tube Inc

Saw Helper (Nights)

Decatur, AL · On-site

$13.50 - $17/hr

Description: Don't settle for an ordinary job when you can build a future! We're hiring motivated individuals for 12-hour continental shifts (6 p.m.-6 a.m.) with competitive pay, first-day benefits ...

Wolverine Industries

Saw Helper (Nights)

Decatur, AL · On-site

$13.50 - $17/hr

Don't settle for an ordinary job when you can build a future! We're hiring motivated individuals for 12-hour continental shifts (6 p.m.-6 a.m.) with competitive pay, first-day benefits, $1.00 extra ...

Wolverine Industries

Saw Helper (Days)

Decatur, AL · On-site

$13.50 - $17/hr

Don't settle for an ordinary job when you can build a future! We're hiring motivated individuals for 12-hour continental shifts (6 p.m.-6 a.m.) with competitive pay, first-day benefits, $1.00 extra ...

Lids

Sales Help

Huntsville, AL · On-site

$14.75 - $17/hr

Description Sales Help About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

IGNITE

MID-LEVEL HELP DESK TECHNICIAN-DTS

Huntsville, AL · On-site

$19.75 - $26.50/hr

Job Title MID-LEVEL HELP DESK TECHNICIAN-DTS Location Huntsville, AL US (Primary) Category Information Technology Job Type Full-Time Career Level Experienced (Non-Manager) Education High School / GED ...

BC Tech Pro

IT Help Desk

Huntsville, AL

$20.50/hr

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. * This is a ...

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All JobsHelpdesk JobsHelpdesk Jobs in Athens, AL

Helpdesk information

See Athens, AL salary details

$12

$22

$32

How much do helpdesk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for helpdesk in Athens, AL is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are popular job titles related to Helpdesk jobs in Athens, AL? For Helpdesk jobs in Athens, AL, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Athens, AL look for? The top searched job categories for Helpdesk jobs in Athens, AL are:
What cities near Athens, AL are hiring for Helpdesk jobs? Cities near Athens, AL with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Athens, AL as of July 2026, with employment types broken down into 57% Full Time, and 43% Temporary. Highlights an 100% In-person job distribution, with an average salary of $46,474 per year, or $22.3 per hour.

Electrical Helper - Industrial

Contractor Service and Fabrication, Inc.

Decatur, AL • On-site

$20 - $27/hr

Full-time

Re-posted 2 days ago

Job description

Schedule: Monday - Friday
6:00 AM - 4:30 PM
Duration: 4 Months (possibility of a permit position once this assignment ends)
Responsible for supporting electrical crews with installation and jobsite tasks on a heavy industrial construction site. This role requires prior construction experience and a commitment to safe work practices.
Key Responsibilities
  • Assist electricians with conduit installation, wire pulling, and equipment setup
  • Maintain a clean and safe work area
  • Follow instructions from electricians and field supervision
  • Support testing, punch list, and general jobsite activities
  • Comply with all site safety rules and procedures

Required Qualifications
  • 1+ year of construction or industrial electrical experience
  • Familiarity with construction jobsite environments
  • Ability to follow instructions and work as part of a crew
  • Basic understanding of electrical and jobsite safety practices
  • Must be able to read and communicate in English to understand technical documents, safety procedures, and instructions relevant to job duties. English proficiency is required due to operational and safety communication needs.

Preferred Qualifications
  • Prior electrical trade experience
  • Desire to advance within the electrical trade

Physical & Work Requirements
  • Ability to work extended hours, weekends, and shifts as required
  • Ability to work in industrial environments (heights, confined spaces, outdoor conditions)
  • Ability to lift up to 50 lbs and wear required PPE

CSFCO is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.

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