Technical Help Desk Representative Location: Warren, MI Duration: Contract - 11 months Pay Range: $20/hr $23.27/hr (W2) Job ID: 409634 About BCforward BCforward is a leading global IT consulting and ...
Posted today
Quick apply
Technical Help Desk Representative Location: Warren, MI Duration: Contract - 11 months Pay Range: $20/hr $23.27/hr (W2) Job ID: 409634 About BCforward BCforward is a leading global IT consulting and ...
Posted today
Technical Helpdesk Representative
Warren, MI · On-site
$20 - $23.27/hr
Technical Help Desk Representative Location: Warren, MI Duration: Contract - 11 months Pay Range: $20/hr $23.27/hr (W2) Job ID: 409634 About BCforward BCforward is a leading global IT consulting and ...
New
Technical Helpdesk Representative
Warren, MI · On-site
$20 - $23.27/hr
Technical Help Desk Representative Location: Warren, MI Duration: Contract - 11 months Pay Range: $20/hr $23.27/hr (W2) Job ID: 409634 About BCforward BCforward is a leading global IT consulting and ...
New
Inbound Helpdesk Representative
$12.52 - $15.52/hr
We are seeking motivated and customer-focused Help Desk Representatives to join our team in supporting inbound customer service, technical support, and back-office operations for both commercial and ...
Inbound Helpdesk Representative
$12.52 - $15.52/hr
We are seeking motivated and customer-focused Help Desk Representatives to join our team in supporting inbound customer service, technical support, and back-office operations for both commercial and ...
Helpdesk Representative - French Speaking
Cranberry Township, PA · On-site
$17 - $21.75/hr
As a Helpdesk Representative I, you will play a vital role in supporting field users and internal users by providing remote troubleshooting and technical assistance over the phone. You will help ...
Quick apply
Helpdesk Representative - French Speaking
Cranberry Township, PA · On-site
$17 - $21.75/hr
As a Helpdesk Representative I, you will play a vital role in supporting field users and internal users by providing remote troubleshooting and technical assistance over the phone. You will help ...
Parts Helpdesk Representative II We are searching for an experienced Parts Helpdesk Representative II at our Headquarters facility. Hyundai MOBIS Parts America We think creatively and keep ...
Parts Helpdesk Representative II We are searching for an experienced Parts Helpdesk Representative II at our Headquarters facility. Hyundai MOBIS Parts America We think creatively and keep ...
The overall purpose of this job is to provide accurate and timely parts information support to OE dealerships, Region personnel, PDC operations, Port operations and MPA internal departments. Primary ...
The overall purpose of this job is to provide accurate and timely parts information support to OE dealerships, Region personnel, PDC operations, Port operations and MPA internal departments. Primary ...
Inbound Helpdesk Representative ($15/hr.)
$14.35 - $17.35/hr
We are looking for help desk representatives to support inbound customer service, technical support, and back-office processing representatives for commercial and public sector support positions. In ...
Inbound Helpdesk Representative ($15/hr.)
$14.35 - $17.35/hr
We are looking for help desk representatives to support inbound customer service, technical support, and back-office processing representatives for commercial and public sector support positions. In ...
Financial Services Helpdesk Representative (FULL-TIME)
Duncanville, TX · On-site
$14.50 - $19.75/hr
... help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist ...
Financial Services Helpdesk Representative (FULL-TIME)
Duncanville, TX · On-site
$14.50 - $19.75/hr
... help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist ...
Financial Services Helpdesk Representative (FULL-TIME)
Grand Prairie, TX · On-site
$15.25 - $20.50/hr
... help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist ...
Financial Services Helpdesk Representative (FULL-TIME)
Grand Prairie, TX · On-site
$15.25 - $20.50/hr
... help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist ...
Financial Services Helpdesk Representative (FULL-TIME)
Addison, TX · On-site
$15.50 - $21/hr
... help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist ...
Financial Services Helpdesk Representative (FULL-TIME)
Addison, TX · On-site
$15.50 - $21/hr
... help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist ...
Financial Services Helpdesk Representative (FULL-TIME)
Hutchins, TX · On-site
$14.50 - $19.75/hr
... help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist ...
Financial Services Helpdesk Representative (FULL-TIME)
Hutchins, TX · On-site
$14.50 - $19.75/hr
... help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist ...
EDI Helpdesk Representative - Tucker, GA (Hybrid)
Tucker, GA · Hybrid
$29K - $41K/yr
Summary As a EDI Helpdesk Representative - Tucker, GA (Hybrid) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being ...
EDI Helpdesk Representative - Tucker, GA (Hybrid)
Tucker, GA · Hybrid
$29K - $41K/yr
Summary As a EDI Helpdesk Representative - Tucker, GA (Hybrid) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being ...
Tier 1 Helpdesk
$15 - $17/hr
Helpdesk Representative Location: Nashville TN Duration: 12 Months Rate: $17/hr. on 1099 Role will be Onsite for Wednesday, Thursday, Friday and Saturday 12 Hours Per day-----12 Hours*4 Days a week ...
New
Quick apply
Tier 1 Helpdesk
$15 - $17/hr
Helpdesk Representative Location: Nashville TN Duration: 12 Months Rate: $17/hr. on 1099 Role will be Onsite for Wednesday, Thursday, Friday and Saturday 12 Hours Per day-----12 Hours*4 Days a week ...
New
Helpdesk Representative; IT Service Desk; IT user support * History of network and firewall administration (Sonicwall & Meraki). * Basic knowledge of network, server, and workstation troubleshooting ...
Quick apply
Helpdesk Representative; IT Service Desk; IT user support * History of network and firewall administration (Sonicwall & Meraki). * Basic knowledge of network, server, and workstation troubleshooting ...
IT Help Desk Support - Level II
Decatur, AL · On-site
$50K - $65K/yr
Helpdesk Representative; IT Service Desk; IT user support * History of network and firewall administration (Sonicwall & Meraki). * Basic knowledge of network, server, and workstation troubleshooting ...
Quick apply
IT Help Desk Support - Level II
Decatur, AL · On-site
$50K - $65K/yr
Helpdesk Representative; IT Service Desk; IT user support * History of network and firewall administration (Sonicwall & Meraki). * Basic knowledge of network, server, and workstation troubleshooting ...
Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja) * PSA (or Ticketing) software experience (i.e.
Quick apply
Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja) * PSA (or Ticketing) software experience (i.e.
... Helpdesk Representative; IT Service Desk; IT user support * Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. * Experience working in an ...
Quick apply
... Helpdesk Representative; IT Service Desk; IT user support * Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. * Experience working in an ...
IT Help Desk Support - Level I (MSP)
$20 - $30/hr
... Helpdesk Representative; IT Service Desk; IT user support * Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. * Experience working in an ...
Quick apply
IT Help Desk Support - Level I (MSP)
$20 - $30/hr
... Helpdesk Representative; IT Service Desk; IT user support * Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. * Experience working in an ...
Telecom Customer Service Representative
$24.18 - $32.21/hr
Helping the customers and businesses we serve to make better and smarter financial decisions and ... As the Technical Help Desk Representative, you will play a vital role in ensuring service ...
Telecom Customer Service Representative
$24.18 - $32.21/hr
Helping the customers and businesses we serve to make better and smarter financial decisions and ... As the Technical Help Desk Representative, you will play a vital role in ensuring service ...
Telecom Customer Service Representative
Fargo, ND · On-site
$24.18 - $32.21/hr
Helping the customers and businesses we serve to make better and smarter financial decisions and ... The Technical Helpdesk Representatives cover various shifts ranging from 6:00am - 2:30pm, 8:00am ...
Telecom Customer Service Representative
Fargo, ND · On-site
$24.18 - $32.21/hr
Helping the customers and businesses we serve to make better and smarter financial decisions and ... The Technical Helpdesk Representatives cover various shifts ranging from 6:00am - 2:30pm, 8:00am ...
Helpdesk Rep information
See salary details
$12.74 - $14.05
8% of jobs
$14.05 - $15.36
4% of jobs
$16.67 is the 25th percentile. Wages below this are outliers.
$15.36 - $16.67
13% of jobs
$16.67 - $17.99
13% of jobs
$17.99 - $19.30
9% of jobs
The median wage is $19.54 / hr.
$19.30 - $20.61
17% of jobs
$21.29 is the 75th percentile. Wages above this are outliers.
$20.61 - $21.92
22% of jobs
$21.92 - $23.23
7% of jobs
$23.23 - $24.54
4% of jobs
$24.54 - $25.85
1% of jobs
$25.85 - $27.16
2% of jobs
$12
$19
$27
How much do helpdesk rep jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for helpdesk rep in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.
What are popular job titles related to Helpdesk Rep jobs?
For Helpdesk Rep jobs, the most frequently searched job titles are:
Technical Helpdesk Representative
Warren, MI • On-site
BC Forward
Other
This job post has expired today. Applications are no longer accepted.
Job description
Job Title: Technical Help Desk Representative
Location: Warren, MI
Duration: Contract - 11 months
Pay Range: $20/hr $23.27/hr (W2)
Job ID: 409634
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking a Technical Helpdesk Representative to join our dynamic team. The ideal candidate will have strong experience in IT and automotive systems support, customer contact, and PC hardware/software troubleshooting and a proven ability to diagnose issues, resolve incidents, and escalate complex problems while maintaining customer satisfaction.
Responsibilities:
- Recognize, research, isolate, and resolve technical issues supporting IT systems for vehicle programming.
- Provide first-line resolution for less complex problems and escalate complex issues as needed.
- Develop and document follow-up steps to ensure successful issue resolution and customer satisfaction.
- Support customers through multiple contact channels while maintaining professional communication.
Required Skills & Qualifications:
- Professional work history or training focused on IT or automotive systems.
- Customer contact experience with a proactive, self-motivated approach.
- Computer hardware and software troubleshooting experience.
- Knowledge of LAN/WAN infrastructure and networking fundamentals.
- Ability to diagnose and repair PC hardware and networking components.
- Strong problem-solving skills and teamwork abilities.
- Willingness to work first and second shift with occasional Saturday hours on site at a customer location.
Preferred Skills:
- Familiarity with service desk ticketing tools and knowledge bases.
- Experience supporting automotive diagnostics or vehicle programming environments.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits
- Opportunities for growth with global clients
- A supportive, inclusive culture that values innovation and people
- Exposure to cutting-edge technologies and projects
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
If this sounds like the right opportunity for you, please apply with your most recent resume.