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Helpdesk Manager Jobs in Mobile, AL (NOW HIRING)

Gulf Distributing Holdings, LLC

Delivery Helper

Mobile, AL · On-site

$15.75 - $17.75/hr

Delivery Manager Position Objective: The Delivery Helper is responsible for the delivery, storage and merchandising of company products in each assigned accounts. The Delivery Helper is also ...

Beacon Systems, Inc

Help Desk Technician

Moss Point, MS · On-site

$16.75 - $22.50/hr

Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to ... Helpdesk Technician Location: Jackson, MS (Onsite for first 6 weeks, Remote thereafter) Duration ...

Republic Services

Driver Helper

Foley, AL

$13.50 - $16.25/hr

The Commercial Helper I is responsible for safely loading waste, as well as carrying bags and ... By combining local operational management with standardized business practices, we drive greater ...

Republic Services

Driver Helper

Foley, AL

$13.50 - $16.25/hr

The Commercial Helper I is responsible for safely loading waste, as well as carrying bags and ... By combining local operational management with standardized business practices, we drive greater ...

ArcelorMittal

Operator LMF Helper

Calvert, AL · On-site

$19.50 - $22.50/hr

Our facility maintains ISO 45001 certification, demonstrating our commitment to meeting the highest standards in occupational health and safety management. * In 2024, we achieved a Total Recordable ...

Republic Services

Driver Helper

Foley, AL · On-site

$13.50 - $16.25/hr

The Commercial Helper I is responsible for safely loading waste, as well as carrying bags and ... By combining local operational management with standardized business practices, we drive greater ...

ArcelorMittal

Operator LMF Helper

Calvert, AL · On-site

$19.50 - $22.50/hr

Our facility maintains ISO 45001 certification, demonstrating our commitment to meeting the highest standards in occupational health and safety management. * In 2024, we achieved a Total Recordable ...

Ideacom of the Gulf Coast Inc.

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Castle Technology Partners- Help Desk Technician

Daphne, AL · On-site

$18 - $22/hr

Are you the go-to person when someone in your family needs help with technology? At Castle ... Responsibilities & Duties: · Create, document, and manage support tickets and solutions in a ...

Janino's Pizza Daphne

Kitchen Help

Daphne, AL · On-site

$13.75 - $17.25/hr

Monitor ingredient freshness and notify management of shortages * Work collaboratively with kitchen staff to ensure timely order completion * Maintain consistent quality, presentation, and portion ...

Moe's

Team Leader

Mobile, AL

Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management. * Monitors speed of service to ensure a positive guest experience. * Assists ...

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All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Mobile, AL

Helpdesk Manager information

See Mobile, AL salary details

$37.2K

$83.1K

$123.5K

How much do helpdesk manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for helpdesk manager in Mobile, AL is $83,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $99,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What are the most commonly searched types of Helpdesk jobs in Mobile, AL? The most popular types of Helpdesk jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Helpdesk Manager jobs? Cities near Mobile, AL with the most Helpdesk Manager job openings:
Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $71,399 per year, or $34.3 per hour.

Delivery Helper

Gulf Distributing Holdings, LLC

Mobile, AL • On-site

$15.75 - $17.75/hr

Other

Re-posted 2 days ago

Job description

Gulf Distributing Company
Position Description - Delivery Helper
Reports to: Delivery Manager
Position Objective:
The Delivery Helper is responsible for the delivery, storage and merchandising of company products in each assigned accounts. The Delivery Helper is also responsible for safe truck operation.
Responsibilities Include:
  • Must report to work on time and clock in and out at appropriate times.
  • Ensure truck is properly loaded at all times to prevent damage to the product.
  • Ensure the product being delivered and that which is already in the account is properly rotated within the cooler, displays and backroom.
  • All products within the retail accounts must be merchandised according to the guidelines established by the company.
  • Build, merchandise and sign displays as directed by the Salesperson(s).
  • Ensure that paper and permanent POS is used in each account in the proper manner and quantity.
  • Safely handle all empties and unsold product to prevent damage.
  • Attend all Safety and Drivers Meetings.
  • Each morning prior to leaving the warehouse inspect your vehicle according to DOT regulations and adequate fluid levels.
  • When Delivery Driver is backing or maneuvering in a tight situation exit from cab of truck to assist driver with hand signals.
  • Ensure proper rotation is in effect in all your assigned accounts.
  • Assist driver in unloading truck at each account.
  • Always be aware of code dates and pick up all product you are directed to by the Salesperson(s).
  • All other duties as assigned.

Equal Employment Opportunity Policy: Gulf Distributing Holdings, LLC is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.

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