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Helpdesk Manager Jobs in Augusta, GA (NOW HIRING)

Food People

Restaurant Manager - TakoSushi

Aiken, SC · On-site

$40K - $50K/yr

You'll help lead daily operations, support and coach team members, and ensure that we consistently ... Help manage scheduling, staffing, and labor to ensure smooth and efficient shifts. * Quality ...

Food People

Restaurant Manager - TakoSushi

Aiken, SC · On-site

You'll help lead daily operations, support and coach team members, and ensure that we consistently ... Help manage scheduling, staffing, and labor to ensure smooth and efficient shifts. * Quality ...

Foot Locker

Assistant Manager

Augusta, GA · On-site

$16/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Foot Locker

Assistant Manager

Augusta, GA · On-site

$16/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Sodexo

Food Prep Helper

Augusta, GA

$11 - $14.25/hr

Food Prep Helper Location: AUGUSTA UNIVERSITY - 29133003 Workdays/shifts : Varying shifts, days ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Food Prep Helper

Augusta, GA · On-site

$11 - $14.25/hr

Food Prep Helper Location: AUGUSTA UNIVERSITY - 29133003 Workdays/shifts : Varying shifts, days ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Food Prep Helper

Augusta, GA · On-site

$11 - $14.25/hr

Food Prep Helper Location: #la-location_name Workdays/shifts: Varying shifts, days/hours (open ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Food Prep Helper

Augusta, GA · On-site

$11 - $14.25/hr

Food Prep Helper Location: #la-location_name Workdays/shifts : Varying shifts, days/hours (open ... We do this by providing food service, catering, facilities management, and other integrated ...

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All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Augusta, GA

Helpdesk Manager information

See Augusta, GA salary details

$35.3K

$78.8K

$117K

How much do helpdesk manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for helpdesk manager in Augusta, GA is $78,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What are the most commonly searched types of Helpdesk jobs in Augusta, GA? The most popular types of Helpdesk jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Helpdesk Manager jobs? Cities near Augusta, GA with the most Helpdesk Manager job openings:
Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Augusta, GA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $78,755 per year, or $37.9 per hour.

Restaurant Manager - TakoSushi

Food People Restaurant Group

Aiken, SC • On-site

Full-time

Re-posted 18 days ago

Job description

Salary: $40,000-$50,000

TakoSushi is seeking a talented and experienced Restaurant Manager (RM) to join our TakoSushi team in Aiken, SC!


About Us
At TakoSushi, we bring vibrant cuisines, making every meal an adventure! Together, we strive for excellence and are on the lookout for enthusiastic Restaurant Managers to help us elevate our operations.


Your Role as A Restaurant Manager
As a Restaurant Manager, youll be second-in-command to the General Manager and a key player in the success of the restaurant. Youll help lead daily operations, support and coach team members, and ensure that we consistently meet high standards in service, food quality, and cleanliness. Youll also be actively involved in staffing, inventory, guest satisfaction, and training.


What Youll Be Doing

  • Lead by Example: Support the General Manager in day-to-day operations, maintaining a strong presence on the floor and setting the tone for service and hospitality.
  • Operational Support: Help manage scheduling, staffing, and labor to ensure smooth and efficient shifts.
  • Quality Control: Uphold high standards for food quality, presentation, and cleanliness throughout the restaurant.
  • Continuous Improvement: Identify and execute operational improvements and effectively resolve any deviations from standard operating procedures.
  • Inventory Management: Assist with inventory tracking, vendor communication, and orders to keep the restaurant running smoothly.
  • Guest Experience: Interact with guests and resolve issues with care, making sure every visit leaves a lasting impression.
  • Team Development: Coach, train, and guide team members to grow in their roles and contribute to a positive and productive work environment.


What Were Looking For

  • Leadership Qualities: With decision-making skills and reasonable judgment, youll lead our teams to success.
  • Communication Pro: Youll need to communicate with guests and staff effectivelyyoure the glue that holds us all together!
  • Guest Service Focused: Every interaction with our guests must be memorable; youll go above and beyond to ensure they leave with a smile.
  • Energetic and Adaptable: The restaurant industry is fast-paced; a high energy level and adaptability are crucial to thrive!
  • Attention to Detail: Your keen eye for quality will ensure we maintain our high standards in every aspect of operations.
  • At least 1 year of restaurant management experience in a full service setting.


Whats In It for You?

  • Competitive salary and performance bonuses
  • Opportunities for career advancement and continued professional development
  • A supportive and engaging work environment where your ideas are valued
  • Discounts on delicious food and drinks across both brands.


If youre ready to take the next step in your career and join a fun, energetic, and professional team, apply today! Let's create unforgettable dining experiences together at TakoSushi!


We can't wait to meet you!