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Helpdesk Manager Jobs in Augusta, GA (NOW HIRING)

CRH

Welder Helper

Camak, GA · On-site

$14.50 - $18.25/hr

The maintenance helper will be responsible for the completion of the necessary paperwork that is required as well as communicating any maintenance that needs to be completed to management. This ...

New

Food People

Restaurant Manager - TakoSushi

Aiken, SC · On-site

$40K - $50K/yr

You'll help lead daily operations, support and coach team members, and ensure that we consistently ... Help manage scheduling, staffing, and labor to ensure smooth and efficient shifts. * Quality ...

Food People

Restaurant Manager - TakoSushi

Aiken, SC · On-site

You'll help lead daily operations, support and coach team members, and ensure that we consistently ... Help manage scheduling, staffing, and labor to ensure smooth and efficient shifts. * Quality ...

CRH

Welder Helper

Camak, GA · On-site

$14.50 - $18.25/hr

The maintenance helper will be responsible for the completion of the necessary paperwork that is required as well as communicating any maintenance that needs to be completed to management. This ...

Foot Locker

Assistant Manager

Augusta, GA · On-site

$16/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Foot Locker

Assistant Manager

Augusta, GA

$16/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Blackstone Consulting, Inc.

Cook Helper

Augusta, GA · On-site

$15 - $19/hr

Serves customers at the direction of Cook I or Manager for correct portions and menu combinations. Occasionally, prepare and serve cold cut sandwiches, wrap pastries, serve on the serving line ...

Blackstone Consulting Inc.

Cook Helper

Fort Eisenhower, GA · On-site

$15 - $19/hr

Serves customers at the direction of Cook I or Manager for correct portions and menu combinations. Occasionally, prepare and serve cold cut sandwiches, wrap pastries, serve on the serving line ...

Sodexo

Food Prep Helper

Augusta, GA · On-site

$11 - $14.25/hr

Food Prep Helper Location: AUGUSTA UNIVERSITY - 29133003 Workdays/shifts : Varying shifts, days ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Food Prep Helper

Augusta, GA · On-site

$11 - $14.25/hr

Food Prep Helper Location: AUGUSTA UNIVERSITY - 29133003 Workdays/shifts : Varying shifts, days ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Food Prep Helper

Augusta, GA · On-site

$11 - $14.25/hr

Food Prep Helper Location: AUGUSTA UNIVERSITY - 29133003 Workdays/shifts: Varying shifts, days ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Food Prep Helper

Augusta, GA · On-site

$11 - $14.25/hr

Food Prep Helper Location: AUGUSTA UNIVERSITY - 29133003 Workdays/shifts : Varying shifts, days ... We do this by providing food service, catering, facilities management, and other integrated ...

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All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Augusta, GA

Helpdesk Manager information

See Augusta, GA salary details

$35.3K

$78.8K

$117K

How much do helpdesk manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for helpdesk manager in Augusta, GA is $78,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Augusta, GA?

The most popular types of Helpdesk jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Helpdesk Manager jobs?

Cities near Augusta, GA with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Augusta, GA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $78,755 per year, or $37.9 per hour.

Welder Helper

CRH

Camak, GA • On-site

$14.50 - $18.25/hr

Full-time

Medical, Dental, Retirement

Posted 3 days ago

New

Job description

Welder Helper
AMAT
Camak, Georgia, United States
Job ID: 527772
Conrad Yelvington Distributors, a CRH company, supplies and distributes aggregate materials such as granite, river gravel, limestone, natural sand, and more. This rail served aggregate distribution network covers Florida, Southern Mississippi, South Carolina, and Alabama.
The maintenance helper will ensure Health & Safety standards are met by complying with legislation, company policies and promoting a safe work environmentand be responsible for assisting with maintenance and repair of railcars as well as other miscellaneous work that needs to be performed. Assists welder with preparing cars for neccessary maintenance and repair and with performance of maintenance and repair.
The maintenance helper will be responsible for the completion of the necessary paperwork that is required as well as communicating any maintenance that needs to be completed to management. This person will also be expected to follow all safety regulations set forth by the company. Maintenance helper will also be responsible for maintaining a clean work environment. This includes all equipment as well as the facility.
The Maintenance Helper will be responsible for keeping and turning in the required paperwork for Maintenance needs, Parts and Service Work orders and Invoices, Safety Documentation.
In addition, the Helper may be asked to perform a wide range of duties and being willing to help wherever needed. Must be able to lift 50 pounds alone and stand a good part of the day. The Maintenance Helper will be working in a covered shop, in dust and noisy areas. Substantial walking, bending, stooping, lifting or working in awkward or strained positions. Some hazards involved due to working in and around machinery. The mechanic will be asked to work overtime as well as some weekends as business needs determine.
Qualifications:
High School diploma or GED, or equivalent combination of education, training, and experience.
Minimum of 1 year in the maintenance field.
Familiarity with MSHA regulations (preferred).
Experience in welding, acetylene cutting, fabrication and plumbing (preferred).
Ability to lift up to 50 lbs.
We are an Equal Employment Opportunity Employer.
What CRH Offers You
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Conrad Yelvington Distributors, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.
CRH logo

About CRH

Sourced by ZipRecruiter

CRH has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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