You will help the General Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to help reach sale and profit goals while helping team members through ...
You will help the General Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to help reach sale and profit goals while helping team members through ...
You will help the General Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to help reach sale and profit goals while helping team members through ...
You will help the General Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to help reach sale and profit goals while helping team members through ...
5847 - Sales Help
Barceloneta, PR · On-site
$10.50/hr
Participate in managing store inventory including processing shipments and resetting merchandise. * Assist with accurate product counts in a consistent and timely manner. * Support and adhere to all ...
5847 - Sales Help
Barceloneta, PR · On-site
$10.50/hr
Participate in managing store inventory including processing shipments and resetting merchandise. * Assist with accurate product counts in a consistent and timely manner. * Support and adhere to all ...
PR · On-site
$50K/yr
JOB SUMMARY The Sales Manager Level is responsible for proactively soliciting, establishing, and ... From opportunities for learning and growth to benefits that help our team live better lives, we're ...
Quick apply
PR · On-site
$50K/yr
JOB SUMMARY The Sales Manager Level is responsible for proactively soliciting, establishing, and ... From opportunities for learning and growth to benefits that help our team live better lives, we're ...
Deputy Store Manager
San Juan, PR · On-site
You will help oversee product sales and register duties, including shop and shelf care, gift ... You will help the Store Manager manage the accuracy product merchandising and store inventory ...
Deputy Store Manager
San Juan, PR · On-site
You will help oversee product sales and register duties, including shop and shelf care, gift ... You will help the Store Manager manage the accuracy product merchandising and store inventory ...
PR · On-site
You will help oversee product sales and register duties, including shop and shelf care, gift ... You will help the Store Manager manage the accuracy product merchandising and store inventory ...
Quick apply
PR · On-site
You will help oversee product sales and register duties, including shop and shelf care, gift ... You will help the Store Manager manage the accuracy product merchandising and store inventory ...
PR · On-site
Our growing CPA and Consulting Firm is seeking an experienced Manager Consultant - Outsourcing & Client Advisory Services (CAS) to help lead and expand our client accounting services practice. This ...
Quick apply
PR · On-site
Our growing CPA and Consulting Firm is seeking an experienced Manager Consultant - Outsourcing & Client Advisory Services (CAS) to help lead and expand our client accounting services practice. This ...
MGR, PROJECT MANAGEMENT
Anasco, PR · On-site
Lead the execution of tasks as defined in the project management plan in order to achieve the ... We welcome people with the imagination and drive to help us reinvent the future of healthcare. At ...
MGR, PROJECT MANAGEMENT
Anasco, PR · On-site
Lead the execution of tasks as defined in the project management plan in order to achieve the ... We welcome people with the imagination and drive to help us reinvent the future of healthcare. At ...
MGR, PROJECT MANAGEMENT
Anasco, PR · On-site
Lead the execution of tasks as defined in the project management plan in order to achieve the ... We welcome people with the imagination and drive to help us reinvent the future of healthcare. At ...
MGR, PROJECT MANAGEMENT
Anasco, PR · On-site
Lead the execution of tasks as defined in the project management plan in order to achieve the ... We welcome people with the imagination and drive to help us reinvent the future of healthcare. At ...
PR · On-site
Demonstrates a helpful, positive attitude to guests and team members. * Completes all assigned tasks and duties assigned by managers/supervisors. * Assists fellow team members as needed to ensure our ...
Quick apply
PR · On-site
Demonstrates a helpful, positive attitude to guests and team members. * Completes all assigned tasks and duties assigned by managers/supervisors. * Assists fellow team members as needed to ensure our ...
Manager, Program Management
San Juan, PR · On-site
The Grant Manager will be responsible for providing support and technical advice to the State and ... No matter your role, you'll be part of a team helping clients navigate complexity and move forward ...
Manager, Program Management
San Juan, PR · On-site
The Grant Manager will be responsible for providing support and technical advice to the State and ... No matter your role, you'll be part of a team helping clients navigate complexity and move forward ...
Manager, Program Management
San Juan, PR · On-site
The Grant Manager will be responsible for providing support and technical advice to the State and ... No matter your role, you'll be part of a team helping clients navigate complexity and move forward ...
Manager, Program Management
San Juan, PR · On-site
The Grant Manager will be responsible for providing support and technical advice to the State and ... No matter your role, you'll be part of a team helping clients navigate complexity and move forward ...
You'll also help organisations understand the pricing implications of goods and services between ... As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business ...
You'll also help organisations understand the pricing implications of goods and services between ... As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business ...
PR · On-site
$12.65/hr
Store Manager SUMMARY The Assistant Manager is responsible for assisting and consulting the Store ... helping multiple customers during peak periods. * Promote and sell services and merchandise ...
PR · On-site
$12.65/hr
Store Manager SUMMARY The Assistant Manager is responsible for assisting and consulting the Store ... helping multiple customers during peak periods. * Promote and sell services and merchandise ...
PR · On-site
$12.63/hr
Store Manager SUMMARY The Assistant Manager is responsible for assisting and consulting the Store ... helping multiple customers during peak periods. * Promote and sell services and merchandise ...
PR · On-site
$12.63/hr
Store Manager SUMMARY The Assistant Manager is responsible for assisting and consulting the Store ... helping multiple customers during peak periods. * Promote and sell services and merchandise ...
PR · On-site
$12.63/hr
Store Manager SUMMARY The Assistant Manager is responsible for assisting and consulting the Store ... helping multiple customers during peak periods. * Promote and sell services and merchandise ...
PR · On-site
$12.63/hr
Store Manager SUMMARY The Assistant Manager is responsible for assisting and consulting the Store ... helping multiple customers during peak periods. * Promote and sell services and merchandise ...
Sr. Account Manager
Cayey, PR · On-site
... while helping to take science a step beyond by developing solutions for some of the world ... As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and ...
Sr. Account Manager
Cayey, PR · On-site
... while helping to take science a step beyond by developing solutions for some of the world ... As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and ...
... while helping to take science a step beyond by developing solutions for some of the world ... As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and ...
... while helping to take science a step beyond by developing solutions for some of the world ... As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and ...
Marketing Manager
San Juan, PR · On-site
You will manage a small team of contracted specialists (SEO/GEO, videography/photography, web ... You will report on performance through a monthly KPI scorecard and help DECA become a recognized ...
Quick apply
Marketing Manager
San Juan, PR · On-site
You will manage a small team of contracted specialists (SEO/GEO, videography/photography, web ... You will report on performance through a monthly KPI scorecard and help DECA become a recognized ...
As a Liberty Mobile PR Retail Sales Manager, you will help provide the best customer experience and technology solutions from a variety of products and services offered by Liberty. Liberty Mobile PR ...
As a Liberty Mobile PR Retail Sales Manager, you will help provide the best customer experience and technology solutions from a variety of products and services offered by Liberty. Liberty Mobile PR ...
Helpdesk Manager information
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are the most commonly searched types of Helpdesk jobs in Puerto Rico?
The most popular types of Helpdesk jobs in Puerto Rico are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 12 days ago
Arby's rating
5.0
Based on 1,204 frontline employees who took The Breakroom Quiz
63rd of 106 rated fast food restaurants
Job description
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. Assistant Manager. That could be you! And you're in the right place if you're here for:
Weekly Pay
Bonus Program*
Free Shift Meals
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental, and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values.
SOMETHING TO HANG YOUR HAT ON
As an Assistant Manager, you will help operate our restaurants on a day-to-day basis. You will help the General Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to help reach sale and profit goals while helping team members through performance and training initiatives. To qualify for this Assistant Manager, the-road-to-success-is-paved-with-meats job, you:
Have at least 6 months of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you.
Arby's is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
#LI-IB