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Helpdesk Manager Jobs in Connecticut (NOW HIRING)

Dunkin

Restaurant Manager

Meriden, CT · On-site

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin

Restaurant Manager

Cheshire, CT · On-site

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin

Restaurant Manager

Durham, CT · On-site

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin

Restaurant Manager

Portland, CT · On-site

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin

Restaurant Manager

Portland, CT · On-site

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin

Restaurant Manager

Cheshire, CT · On-site

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin'

Restaurant Manager

Cheshire, CT · On-site

$900/wk

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin'

Restaurant Manager

Meriden, CT

$900/wk

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin

Restaurant Manager

Meriden, CT · On-site

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin

Restaurant Manager

Durham, CT · On-site

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin

Restaurant Manager

Middletown, CT · On-site

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin'

Restaurant Manager

Cromwell, CT

$900/wk

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin'

Restaurant Manager

Middletown, CT · On-site

$900/wk

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin'

Restaurant Manager

Middlefield, CT · On-site

$900/wk

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin

Restaurant Manager

East Hampton, CT

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin'

Restaurant Manager

Durham, CT · On-site

$900/wk

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin

Restaurant Manager

Middletown, CT · On-site

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Casella Waste Systems, Inc.

Helper

North Windham, CT · On-site

$18 - $20/hr

Position Summary The Helper performs duties and operations to assist driver's complete customer ... Excellent verbal and written communication skills, outstanding relationship management skills, and ...

Dunkin'

Restaurant Manager

Portland, CT

$900/wk

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

Dunkin'

Restaurant Manager

Meriden, CT

$900/wk

We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Connecticut

Helpdesk Manager information

See Connecticut salary details

$35.7K

$79.7K

$118.4K

How much do helpdesk manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for helpdesk manager in Connecticut is $79,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $95,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What are the most commonly searched types of Helpdesk jobs in Connecticut? The most popular types of Helpdesk jobs in Connecticut are:
What cities in Connecticut are hiring for Helpdesk Manager jobs? Cities in Connecticut with the most Helpdesk Manager job openings:
Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,700 per year, or $38.3 per hour.

Restaurant Manager

Dunkin

Meriden, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,230 frontline employees who took The Breakroom Quiz

78th of 106 rated fast food restaurants

Job description

We are looking for a Restaurant Manager to help manage our Dunkin' Team!

At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate, driven, and energetic leader to join our team as aRestaurant Manager. If you thrive in a fast-paced environment, love leading a team, and enjoy making people smile, this is the role for you!

What You'll Do:

As a Dunkin' Restaurant Manager, you'll be the heartbeat of the store, responsible for:

  • Leading and motivating a high-performing team to deliver exceptional guest experiences
  • Managing daily operations including inventory, scheduling, and cash handling
  • Ensuring compliance with food safety, sanitation, and brand standards
  • Driving sales and profitability through effective cost control and marketing initiatives
  • Recruiting, training, and developing team members for growth and success
  • Creating a positive, inclusive, and fun work environment

What We're Looking For:

  • 1-3 years of restaurant or retail management experience (QSR experience a plus!)
  • Strong leadership, communication, and organizational skills
  • A hands-on, can-do attitude with a passion for customer service
  • Ability to work flexible hours, including weekends and holidays
  • Fluent in English
  • Math and financial management
  • Restaurant, retail, or supervisory experience
  • At least 18 years of age
  • High School diploma, or equivalent

Perks & Benefits:

  • Competitive salary + performance-based bonuses
  • Paid time off and flexible scheduling
  • Health, dental, and vision insurance options
  • Employee discounts and recognition programs
  • Discounted tuition for you and your family through SNHU
  • Opportunities for advancement in a growing, loved brand
  • Great benefits including 401(k) retirement plan with company match, health and vision insurance, short-term and accidental insurance through our partner Aflac

Join Us:

Be part of a brand that fuels the world with coffee and positivity. Apply today and bring your leadership to the next level with Dunkin'!

Company Introduction

ALL IN'
Join us. Because Dunkin' runs on you and we'll be runnin' beside you every step of the way.
At DUNKIN' you bring so much more to our day than just a great cup of coffee. YOU brighten us up-helping refuel us with positive energy and ambition. Are you all in for your next career opportunity? WE'RE ALL IN!

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Dunkin logo

About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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