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Helpdesk Intern Jobs in Utah (NOW HIRING)

Theirc

Immigration Intern

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S. cities helping people to survive, reclaim control of their future and strengthen their ... SCOPE OF INTERN WORK: Under the supervision ofa Department of Justice Accredited Legal ...

Theirc

Vocational ESL Intern

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S. cities helping people to survive, reclaim control of their future and strengthen their ... The Vocational English as a Second Language (VESL) Intern will play a crucial role in supporting ...

International Rescue Committee

Development Intern

Salt Lake City, UT · On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S. cities helping people to survive, reclaim control of their future and strengthen their ... SCOPE OF INTERN WORK: The development intern, supervised by the development director, provides a ...

International Rescue Committee

Development Intern

Salt Lake City, UT · On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S. cities helping people to survive, reclaim control of their future and strengthen their ... SCOPE OF INTERN WORK: The development intern, supervised by the development director, provides a ...

Theirc

Development Intern

Salt Lake City, UT

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S. cities helping people to survive, reclaim control of their future and strengthen their ... SCOPE OF INTERN WORK: The development intern, supervised by the development director,providesa wide ...

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Helpdesk Intern information

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How much do helpdesk intern jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for helpdesk intern in Utah is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.50 per hour, depending on experience, location, and employer.

What does a helpdesk intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.

What types of technical issues do helpdesk interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What are the most commonly searched types of Helpdesk jobs in Utah?

The most popular types of Helpdesk jobs in Utah are:

What cities in Utah are hiring for Helpdesk Intern jobs?

Cities in Utah with the most Helpdesk Intern job openings:

Helpdesk Intern jobs near you
Infographic showing various Helpdesk Intern job openings in Utah as of August 2026, with employment types broken down into 17% Internship, 1% As Needed, 52% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $33,014 per year, or $15.9 per hour.

Immigration Intern

Theirc

Salt Lake City, UT • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

LOCATION:US Programs, Salt Lake City UT

START DATE:August/September 2026

DURATION:One year,10 hours per week

BACKGROUND:Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitationassistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict.Domestically, our 26 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

The IRC in Utah's Immigration Legal Services program serves more than 800 individuals each year, providing accessible, affordable and critical legal representation and advice to immigrants and their familiesin order toacquire and maintain legal status in the U.S., keep families together, access their full rights, and successfully integrate in the U.S.

SCOPE OF INTERN WORK:Under the supervision ofa Department of Justice Accredited Legal Representative, the Immigration Intern will play a crucial role in working with clients at all stages of their immigration process. The Intern willassistwith case filing and documentation, communication with clients, researching immigration case law,andconducting community outreach.The Intern will also work with the Immigration Intern Supervisor to develop goals based on personal areas of interest within the Immigration Team.

COMMITMENT:Minimum of1 yearstarting September2025, 10 hours minimum per week

RESPONSIBILITIES:

  • Manage Immigration Case Files and Documentation.

  • Assistwith completingcase file intakewith clients.

  • Compile case notes and enter data into tracking systems.

  • Perform administrative duties for the immigration program, including receiving,screeningand responding to phone calls, text messages,emailsand in-person inquiries.

  • AssistLegalRepresentativewithpreparationand draftingofapplications, cover letters, legalbriefsandother documents related to immigration cases.

  • Contactingclients to inform them of notices, appointments,documentsor information needed,andcommunicatingwith clients about their case.

  • Conduct research onvariouslegal topicsandprecedenttoassistthe Legal Representativewith developing legal arguments.

  • Other tasksand research projectsbased on Intern areas of interest developed with supervisor.

LEARNING OBJECTIVES:

  • The Intern will gain a broad understanding of the U.S. Immigration system, Immigrationlawand itsinteraction with andeffect on New Americans

  • The Intern willutilizeand improve both written and verbal communication skillsand increase cultural understanding as they interact withNew Americansof all languages and cultural backgrounds

REQUIREMENTS:

  • This internship is fully in-person - it isrequiredfor the intern to be in the office forthe majority ofthe internship hours.

  • Interest in immigration, law or international studies is a plus (notrequired)

  • Strong writtenand verbalcommunication skills

This is an unpaid internship position. No financial compensation, including compensation for relocation, is available.

Interested applicants should email a resume, cover letter, andtwo letters of recommendationtoVolunteerSLC@rescue.orgwith the subject lineImmigration & CitizenshipIntern.

IRC leading the way from harm to home.

IRC is an Equal Opportunity Employer. IRC considers all applicantson the basis ofmerit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteranstatusor disability.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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