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Helpdesk Assistant Jobs in Boca Raton, FL (NOW HIRING)

Activities Assistant/CNA

Fort Lauderdale, FL ยท On-site

$14.75 - $17.75/hr

Use it for free to help satisfy your personal and leadership development. Data base includes, MS ... Major Responsibilities * Assist with resident activities, assessments, and activities profiles ...

Activities Assistant/CNA

Lauderhill, FL ยท On-site

$15 - $15.01/hr

Use it for free to help satisfy your personal and leadership development. Data base includes, MS ... Major Responsibilities * Assist with resident activities, assessments, and activities profiles ...

Dental Assistant

Miami Gardens, FL ยท On-site

$18.50 - $20/hr

Cherishing Our Children Since 1977 Helping children and families help themselves to live a better ... The Dental Assistant role is essential to the efficiency of the dental team, combining clinical ...

Research Assistant

Fort Lauderdale, FL ยท On-site

$18.50 - $25.25/hr

Your main job will be to help create training programs that attract and develop workers' skills in Space, Technology, Energy, and Manufacturing. As a Research Assistant, you'll help us understand ...

Research Assistant

Fort Lauderdale, FL ยท On-site

$18.50 - $25.25/hr

Your main job will be to help create training programs that attract and develop workers' skills in Space, Technology, Energy, and Manufacturing. As a Research Assistant, you'll help us understand ...

Research Assistant

Fort Lauderdale, FL ยท On-site

$18.50 - $25.25/hr

Your main job will be to help create training programs that attract and develop workers' skills in Space, Technology, Energy, and Manufacturing. As a Research Assistant, you'll help us understand ...

Construction Worker Helper

Fort Lauderdale, FL ยท On-site

$15 - $19.50/hr

Construction Worker Helper Job Summary: We are seeking a Construction Worker Helper to join our ... Key Responsibilities : * Assist construction crew with various tasks, such as carrying materials ...

The Veterinary Assistant is a key member of the hospital team who supports and assists the ... Helping maintain the flow of patients Communicating with the veterinarian and vet techs Carrying ...

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Helpdesk Assistant information

See Boca Raton, FL salary details

$9

$19

$31

How much do helpdesk assistant jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for helpdesk assistant in Boca Raton, FL is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.92 per hour, depending on experience, location, and employer.

What are Helpdesk Assistants?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What is the role of a help desk assistant?

A help desk assistant provides technical support and customer service to users experiencing hardware or software issues. They troubleshoot problems, answer inquiries, and often use ticketing systems to track and resolve issues efficiently, typically working in an office or support center environment. Strong communication skills and basic knowledge of computer systems are essential for this role.

What are the key skills and qualifications needed to thrive as a Helpdesk Assistant, and why are they important?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What job makes $10,000 a month without a degree?

Helpdesk assistants typically do not earn $10,000 a month without advanced experience or certifications. High-paying roles that can reach this level without a degree often involve sales, entrepreneurship, or specialized trades such as real estate, skilled trades, or tech sales, which rely on skills and performance rather than formal education. These roles may require certifications, strong communication skills, or extensive experience to achieve such income levels.

Can I get a helpdesk job with no experience?

Helpdesk Assistant roles often do not require extensive experience and may accept candidates with basic technical knowledge and strong communication skills. Entry-level positions typically focus on customer service, troubleshooting, and familiarity with common tools like ticketing systems, with on-the-job training provided. Certifications such as CompTIA A+ can improve chances but are not always mandatory for starting out.

Is AI replacing IT's help desk?

AI tools are increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, allowing Helpdesk Assistants to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require personalized assistance and critical thinking. Helpdesk roles continue to evolve with technology, emphasizing skills in managing AI systems and customer service.

What are some common challenges faced by Helpdesk Assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.
What are the most commonly searched types of Helpdesk jobs in Boca Raton, FL? The most popular types of Helpdesk jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Helpdesk Assistant jobs? Cities near Boca Raton, FL with the most Helpdesk Assistant job openings:

CNA/HHA: (Saturdays AND Sundays)

Senior Helpers

West Palm Beach, FL โ€ข On-site

$15 - $19.50/hr

Part-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Begin a remarkable career that will make a difference in the lives of seniors. Senior Helpers of the Palm Beaches is urgently hiring for caregivers! If you have experience working in assisted living facilities, independent living facilities, senior living facilities, nursing homes, home care or healthcare, we'd love for you to join our team.
Working as a caregiver at Senior Helpers of the Palm Beaches provides a unique opportunity for a truly rewarding career in a field you can be proud of. By choosing to work for Senior Helpers of the Palm Beaches, you're not just giving exceptional care to your clients, but you're gaining a genuine, in-home connection designed to give your clients the absolute best quality of life. We'll fit your area of expertise to the seniors you'll care for.
If you are a CNA or HHA AND available Saturday - Sundays, and can work from North Palm Beach, Boynton Beach, and West Palm Beach apply now!
Job Duties:
  • Assist with all Activities of Daily Living (ADLs) as assigned
  • Provide companionship and emotional support by engaging in conversation and recreational activities
  • Perform household tasks such as meal preparation and tidying up
  • Companionship and communicating with staff and seniors

Qualifications:
  • CNA License or HHA certification
  • BLS Card or First Aid and CPR Card
  • In-Service certificates
  • Ability to lift 50lbs
  • Caring and Compassionate-you enjoy helping others
  • Willingness to learn new skills to best assist your clients
  • Experience in healthcare, home care, assisted living, independent living, home health, medical assistance or nursing assistance a Plus!
  • Level 2 Background (https://info.flclearinghouse.com)

Benefits:
  • Flexible Schedule
  • Professional Development
  • Paid Training and Development

Senior Helpers of the Palm Beaches Company Culture:
We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpersยฎ. Senior Helpersยฎ has been the nation's premier franchiser of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.