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Helpdesk Assistant Jobs in Boca Raton, FL (NOW HIRING)

Jems Electric Corp

Electrician Helper

Hollywood, FL

$17 - $20/hr

Looking for an Electrician helper to assist with service and tenant improvement work. We are a small and growing electrical contracting company servicing the Dade, Broward, and Palm Beach Counties.

Jems Electric Corp

Electrician Helper

Hollywood, FL

$17 - $20/hr

Looking for an Electrician helper to assist with service and tenant improvement work. We are a small and growing electrical contracting company servicing the Dade, Broward, and Palm Beach Counties.

Jems Electric Corp

Electrician Helper

Hollywood, FL

$17 - $20/hr

Looking for an Electrician helper to assist with service and tenant improvement work. We are a small and growing electrical contracting company servicing the Dade, Broward, and Palm Beach Counties.

Senior Helpers

CNA/HHA

Pompano Beach, FL

$15 - $19.50/hr

... s and HHAs in Pompano Beach an surroundings ... At Senior Helpers, we provide support and assistance to seniors in their homes. We are seeking ...

Senior Helpers

CNA/HHA: Driver

West Palm Beach, FL

$15 - $19.50/hr

Senior Helpers of the Palm Beaches i s urgently hiring for caregivers (HHA/CNA) that has a vehicle and/or can drive! If you have experience working in assisted living facilities, independent living ...

Senior Helpers

CNA/HHA: Driver

West Palm Beach, FL · On-site

$15 - $19.50/hr

Senior Helpers of the Palm Beaches i s urgently hiring for caregivers (HHA/CNA) that has a vehicle and/or can drive! If you have experience working in assisted living facilities, independent living ...

Aerotek

Carpenter Helper

Fort Lauderdale, FL

$19 - $21/hr

Carpenter / Installation Helper This role supports a foreman and crew with metal installation ... Responsibilities * Assist the foreman and crew with metal installation projects in shop and field ...

VIP Systems, Inc.

Warehouse Helper

Hollywood, FL

$15 - $17/hr

Core Responsibilities Receiving & Material Handling * Assist with loading and unloading delivery ... Help track, organize, and issue specialized tools, testing equipment, and safety gear to field ...

Lightfire Printing

Print Shop Helper

Sunrise, FL · On-site

$15.25 - $19.25/hr

Position Overview: We're looking for a Print Shop Helper who can assist across different areas of production and fulfillment. This is a great opportunity for someone flexible, motivated, and eager to ...

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All JobsHelpdesk Assistant JobsHelpdesk Assistant Jobs in Boca Raton, FL

Helpdesk Assistant information

See Boca Raton, FL salary details

$9

$19

$31

How much do helpdesk assistant jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for helpdesk assistant in Boca Raton, FL is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.92 per hour, depending on experience, location, and employer.

What are Helpdesk Assistants?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What is the role of a help desk assistant?

A help desk assistant provides technical support and customer service to users experiencing hardware or software issues. They troubleshoot problems, answer inquiries, and often use ticketing systems to track and resolve issues efficiently, typically working in an office or support center environment. Strong communication skills and basic knowledge of computer systems are essential for this role.

What are the key skills and qualifications needed to thrive as a Helpdesk Assistant, and why are they important?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What job makes $10,000 a month without a degree?

Helpdesk assistants typically do not earn $10,000 a month without advanced experience or certifications. High-paying roles that can reach this level without a degree often involve sales, entrepreneurship, or specialized trades such as real estate, skilled trades, or tech sales, which rely on skills and performance rather than formal education. These roles may require certifications, strong communication skills, or extensive experience to achieve such income levels.

Can I get a helpdesk job with no experience?

Helpdesk Assistant roles often do not require extensive experience and may accept candidates with basic technical knowledge and strong communication skills. Entry-level positions typically focus on customer service, troubleshooting, and familiarity with common tools like ticketing systems, with on-the-job training provided. Certifications such as CompTIA A+ can improve chances but are not always mandatory for starting out.

Is AI replacing IT's help desk?

AI tools are increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, allowing Helpdesk Assistants to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require personalized assistance and critical thinking. Helpdesk roles continue to evolve with technology, emphasizing skills in managing AI systems and customer service.

What are some common challenges faced by Helpdesk Assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.
What are the most commonly searched types of Helpdesk jobs in Boca Raton, FL? The most popular types of Helpdesk jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Helpdesk Assistant jobs? Cities near Boca Raton, FL with the most Helpdesk Assistant job openings:
Helpdesk Assistant jobs near you

Certified Nursing Assistant

Senior Helpers of Sunrise, FL

Sunrise, FL

$15.50/hr

Full-time

Posted 23 days ago

Job description

Senior Helpers of Sunrise is proud to be Great Place to Work Certified!*
Senior Helpers has been recognized as a Great Place to Work® for three consecutive years, a testament to their commitment to creating a positive workplace culture. Our staff is treated with respect in an inclusive environment, enjoy employee pride and camaraderie, and recognize that the work they do makes a real difference for our clients.

This job requires you to have a HHA Certificate or an active CNA License.


Examples of Benefits:

  • Experience a personally rewarding work environment - it is more than just a job
  • Work one-on-one with your clients in order to build relationships
  • Receive specialized training from Senior Helpers of Sunrise and opportunities for professional certifications
  • Competitive pay
  • Enjoy flexible work hours to align with your lifestyle and schedule
  • This job requires you to be a Certified HHA or have your CNA license.
Core Direct Care Duties

  • Assist clients with bathing, dressing, grooming, and toileting

  • Support with feeding and hydration, ensuring dietary needs are followed

  • Help clients with mobility, including walking, transfers, and repositioning to prevent skin breakdown

  • Take and record vital signs such as temperature, pulse, respiration, and blood pressure

  • This job requires you to be a Certified HHA or have your CNA license.
 Daily Living & Comfort 
  • Provide companionship and engage clients in conversation and social interaction
  • Assist with meal preparation and encourage healthy eating habits
  • Help maintain a clean, safe environment through light housekeeping
  • Support with laundry and linen changes
  • Assist with apparel selection and personal appearance
  • This job requires you to be a Certified HHA or have your CNA license.
Observation & Reporting
  • Monitor and report changes in physical condition, behavior, or cognitive status to supervising nurses
  • Document daily care activities and client progress
  • Identify and communicate any safety concerns or unusual symptoms
  • This job requires you to be a Certified HHA or have your CNA license.
Mobility & Safety
  • Ensure safe transfers using gait belts or other approved equipment
  • Assist with ambulation and fall prevention strategies
  • Maintain awareness of client safety at all times
  • This job requires you to be a Certified HHA or have your CNA license.

Client Engagement

  • Participate in clients’ preferred activities such as games, gardening, crafts, or outings
  • Accompany clients on errands or appointments, as permitted by the employer
  • Other duties as assigned by Manager as this is not an exhaustive list.
    *Compensation for this position is $15.50/Hr*

*We are an independently owned and Veteran-operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.