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Help Jobs in Utah (NOW HIRING)

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.50/hr

The Helpdesk Technician I serves as the first point of contact for employees experiencing technical issues. This role provides technical support for hardware, software, operating systems, mobile ...

Waterford.org

Helpdesk Manager

Taylorsville, UT · Remote

This role provides leadership for the Help Desk team, establishes service management best practices, develops team members, and partners closely with other IT functions to ensure reliable technology ...

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

The Helpdesk Technician I serves as the first point of contact for employees experiencing technical issues. This role provides technical support for hardware, software, operating systems, mobile ...

Cricut

Helpdesk Tech

South Jordan, UT

$19 - $25.75/hr

The Helpdesk Technician I serves as the first point of contact for employees experiencing technical issues. This role provides technical support for hardware, software, operating systems, mobile ...

Cricut

Helpdesk Tech

South Jordan, UT

$19 - $25.75/hr

The Helpdesk Technician I serves as the first point of contact for employees experiencing technical issues. This role provides technical support for hardware, software, operating systems, mobile ...

Great Harvest Bread Co.

Seasonal Help

Draper, UT · On-site

$13 - $14/hr

We are Hiring Extra Seasonal Help for the Christmas Holiday! This position will assist in Packaging bread and sweets, Customer Service, and making Gifts! The Position will run full time from mid ...

Bohme

IT Help Desk Lead

Draper, UT · On-site

About the Role We are looking for a hands-on IT Help Desk Lead to oversee daily support operations and elevate the end-user experience across our organization. This role blends leadership and ...

böhme

IT Help Desk Lead

Draper, UT · On-site

They are seeking a hands-on IT Help Desk Lead to oversee daily support operations and elevate the end-user experience across the organization while improving processes and acting as an escalation ...

Autonomous Solutions

Helpdesk Experience Manager

Logan, UT · On-site

$118K - $149K/yr

Build and maintain a self-service help portal so employees can resolve common issues without filing a ticket.Oversee the company's SaaS portfolio, including vendor relationships, license management ...

BC Tech Pro

IT Help Desk

Magna, UT

$20.50/hr

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. * This is a ...

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Showing results 21-40

All JobsHelp JobsHelp Jobs in Utah

Help information

See Utah salary details

$9

$18

$30

How much do help jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help in Utah is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.01 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They typically involve assisting individuals or communities in need across various settings like hospitals, schools, or social service agencies.

What are the most commonly searched types of Help jobs in Utah?

The most popular types of Help jobs in Utah are:

What cities in Utah are hiring for Help jobs?

Cities in Utah with the most Help job openings:

Help jobs near you
Infographic showing various Help job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $39,470 per year, or $19 per hour.

IT Help Desk

Ensign Services, Inc.

Salt Lake City, UT • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Ensign Group rating

6.5

Company rating: 6.5 out of 10

Based on 168 frontline employees who took The Breakroom Quiz

604th of 888 rated healthcare providers

Job description

IT Help Desk
Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night.
Position Type: Full-time position.
Schedule: Monday - Friday from 2:00 PM to 10:30 PM
Location: This position is based at our Service Center in Midvale, UT (no remote options).
About the Company:
Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 378 facilities in the long-term care continuum that employ over 55,000 employees.
ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.
We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.
About the Opportunity:
The IT Help Desk position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue. In this role, you are expected to provide a great customer service experience and maintain key performance standards that help drive success.
Regular duties and responsibilities will primarily include the following:
  • Troubleshoot remote desktops, laptops, printers, and other hardware peripherals.
  • Assist users in resolving issues related to email, data, and productivity applications within a Citrix environment.
  • Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
  • Assist with other IT support responsibilities, as needed.
  • Holiday coverage is shared across the team on a rotating basis. Employees are expected to work assigned holidays as business needs require.

Preferred Qualifications:
  • 1+ year of experience providing technical support and troubleshooting computer equipment, or equivalent education/certifications.
  • Strong troubleshooting skills with working knowledge of, including but not limited to the following: Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory,
  • Basic knowledge of networking protocols, information security practices, and computer/printer/scanner setup and support.
  • Excellent written and verbal communication skills, with the ability to clearly support and guide end users over the phone and through email.
  • Ability to be proactive in your day-to-day responsibilities and work with minimal supervision.
  • Ability to prioritize, multitask and work under time constraints.
  • Ability to rapidly learn and integrate new practices and knowledge into your troubleshooting and support processes.
  • Ability to be flexible and adapt to changes in regard to expectations and the organization.
  • Ability to hold peers accountable for and work as a team to achieve success.
  • Ability to travel onsite to our office location in Salt Lake, UT

Additional Information:
  • Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night.
  • Position Type: Full-time position.
  • Schedule: Monday- Friday from 2:00 PM to 10:30 PM
  • Location: This position is based at our Service Center in Midvale, UT (no remote options).
  • Pre-employment criminal background screening required.

What We Offer
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee's professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com
Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.
Job ID 1499

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