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Help Jobs in Utah (NOW HIRING)

WesTech Engineering

Help Desk Technician

Salt Lake City, UT · On-site

$18.25 - $24.75/hr

Our mission at WesTech is to help communities thrive by delivering high-quality water solutions with superior service - safely and sustainably. To achieve this mission, we recruit great people to be ...

BAE Systems

Help Desk Analyst

Hill Air Force Base, UT · On-site

$61K - $104K/yr

Resolve technical problems in a help desk environment * Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support ...

WesTech Engineering

Help Desk Technician

Salt Lake City, UT · Hybrid

$18.25 - $24.75/hr

Our mission at WesTech is to help communities thrive by delivering high-quality water solutions with superior service - safely and sustainably. To achieve this mission, we recruit great people to be ...

AutoSavvy

Help Desk III

Woods Cross, UT · On-site

$18.75 - $25.50/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for troubleshooting, maintaining, and improving IT systems across the organization. You will support ...

Integrity Marketing Group

Help Desk Technician

Farmington, UT · On-site

$19 - $25.50/hr

Job Summary This is an in-person, office-based Tier 2 Help Desk position that provides hands-on, local support for onsite employees and conference room technology while also supporting Integrity ...

Integritymarketing

Help Desk Technician

Farmington, UT

$19 - $25.50/hr

Job Summary This is an in-person, office-based Tier 2 Help Desk position that provides hands-on, local support for onsite employees and conference room technology while also supporting Integrity ...

BioFire Defense

Help Desk Manager

Salt Lake City, UT · On-site

$68K - $73K/yr

The Help Desk Manager provides leadership, direction, and operational oversight for the Tier I, II, and III IT Support Specialists. This role ensures high-quality support services, manages ...

AutoSavvy

Help Desk III

Woods Cross, UT · On-site

$18.75 - $25.50/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for troubleshooting, maintaining, and improving IT systems across the organization. You will support ...

Phaxis

Help Desk Agent

South Jordan, UT · On-site

$16.25 - $20.75/hr

Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is ...

BAE Systems

Help Desk Anst II

UT · On-site

$61K - $104K/yr

Resolve technical problems in a help desk environment * Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support ...

Wasatchproperty

Help Desk Technician II

Ogden, UT

$19.50 - $26.50/hr

About the Help Desk Technician II: MarketStar'sTechServices team has an opportunity for an experienced Help Desk Technician II. This position provides advanced technical support through phone, email ...

MarketStar

Help Desk Technician II

Ogden, UT · On-site

$19.50 - $26.50/hr

About the Help Desk Technician II: MarketStar's TechServices team has an opportunity for an experienced Help Desk Technician II. This position provides advanced technical support through phone, email ...

BAE Systems

Help Desk Anst II

UT · On-site

$61K - $104K/yr

Resolve technical problems in a help desk environment * Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support ...

MarketStar

Help Desk Technician II

Ogden, UT

$19.50 - $26.50/hr

About the Help Desk Technician II: MarketStar'sTechServices team has an opportunity for an experienced Help Desk Technician II. This position provides advanced technical support through phone, email ...

BAE Systems

Help Desk Anst II

UT · On-site

$61K - $104K/yr

Resolve technical problems in a help desk environment * Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support ...

Kane is Able

Sr. Help Desk Technician

West Jordan, UT

$65K - $73K/yr

The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality. They must have knowledge of ...

ID Logistics

Sr. Help Desk Technician

West Jordan, UT · On-site

$65K - $73K/yr

The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality. They must have knowledge of ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...

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All JobsHelp JobsHelp Jobs in Utah

Help information

See Utah salary details

$9

$18

$30

How much do help jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help in Utah is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.01 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They typically involve assisting individuals or communities in need across various settings like hospitals, schools, or social service agencies.

What are the most commonly searched types of Help jobs in Utah?

The most popular types of Help jobs in Utah are:

What cities in Utah are hiring for Help jobs?

Cities in Utah with the most Help job openings:

Help jobs near you
Infographic showing various Help job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $39,470 per year, or $19 per hour.

Help Desk Technician

WesTech Engineering

Salt Lake City, UT • On-site

$18.25 - $24.75/hr

Full-time

Medical, Life, Retirement, PTO

Posted 12 days ago

WesTech Engineering rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

24th of 449 rated engineering

Job description

Our mission at WesTech is to help communities thrive by delivering high-quality water solutions with superior service - safely and sustainably. To achieve this mission, we recruit great people to be part of our collegial and collaborative teams in engineering, design, project management, field service, plant operations, professional services and more.
As one of the leading operating brands of Swire Water, our values of integrity, humility, endeavor, excellence and continuity make this an outstanding working environment. Our continuing success creates attractive opportunities for purpose-driven professionals to develop new skills, support vital industries, and grow their careers.
Summary
We have an immediate opening for a Help Desk Technician responding to computer help requests from internal staff at our SLC, UT office.
Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.
Some of the work you will do:
  • Install, troubleshoot, and support end-user hardware and software
  • Image new and existing desktop and laptop computers
  • Respond to help requests via, phone, email, ticket system
  • Track, prioritize, and document hardware and software support requests
  • Deliver and set up computers and configure Office, CAD, and custom applications

Here are the skills that you need:
  • High School diploma or equivalent
  • Two or more years of experience in a related position or field.
  • Working knowledge of Windows desktop operating systems
  • Customer service driven with high attention to detail
  • Excellent communication and interpersonal skills
  • Excellent troubleshooting ability
  • Prioritize tasks and projects, stay productive during downtime, and occasionally work unsupervised
  • Dependable, punctual, and excels working in a team environment
  • Eager to learn new technologies
  • Ability to lift, carry and/or place hardware or equipment, up to 50 pounds.

Here are the skills and qualifications that will set you apart:
  • Technical certification (such as A+, MTA, MCSA)
  • Associates degree or higher in a related field
  • Two or more years of experience working in a customer service role in any technical field
  • Managing users and computers in an Active Directory domain
  • Familiarity with managing Office 365 users and mailboxes
  • Experience repairing desktop and laptop hardware

Physical Requirements:
  • Ability to perform tasks while in a sedentary position using a computer and phone.
  • Frequently required to engage in talking, hearing, and visual focus.
  • Regularly required to move throughout the facility, with reasonable accommodations available for individuals with disabilities.
  • Occasionally required to lift and/or move up to 50 pounds.

Benefits and perks we offer:
  • Competitive salary and performance-based annual bonuses.
  • Dollar for dollar 401K match of 6%.
  • Flexible work hours, hybrid schedules with remote work options.
  • Comprehensive health and wellness benefits package with an onsite medical facility
  • Company HSA contribution, Paid Parental Leave, Employee Assistance Program
  • Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability.
  • PTO plan and Paid Holidays.
  • Tuition Reimbursement.
  • Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!

WesTech considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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