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Help Jobs in Orem, UT (NOW HIRING)

Phaxis

Help Desk Agent

South Jordan, UT · On-site

$16.25 - $20.75/hr

Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is ...

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Helpdesk Technician I serves as the first point of contact for employees experiencing technical issues. This role provides technical support for hardware, software, operating systems, mobile ...

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Helpdesk Technician I serves as the first point of contact for employees experiencing technical issues. This role provides technical support for hardware, software, operating systems, mobile ...

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Helpdesk Technician I serves as the first point of contact for employees experiencing technical issues. This role provides technical support for hardware, software, operating systems, mobile ...

Cricut

Helpdesk Tech

South Jordan, UT

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Helpdesk Technician I serves as the first point of contact for employees experiencing technical issues. This role provides technical support for hardware, software, operating systems, mobile ...

Great Harvest Bread Co.

Seasonal Help

Draper, UT · On-site

$13 - $14/hr

We are Hiring Extra Seasonal Help for the Christmas Holiday! This position will assist in Packaging bread and sweets, Customer Service, and making Gifts! The Position will run full time from mid ...

Bohme

IT Help Desk Lead

Draper, UT · On-site

About the Role We are looking for a hands-on IT Help Desk Lead to oversee daily support operations and elevate the end-user experience across our organization. This role blends leadership and ...

böhme

IT Help Desk Lead

Draper, UT · On-site

They are seeking a hands-on IT Help Desk Lead to oversee daily support operations and elevate the end-user experience across the organization while improving processes and acting as an escalation ...

Landmark Excavating

Excavating help

American Fork, UT · On-site

Company Overview: Landmark Excavating (landmarkexc.com) is a leading general contractor specializing in heavy civil projects, including pipeline and infrastructure installation. Since our founding in ...

Redstone Residential

Temp Turns Help

Provo, UT · On-site

$12/hr

Temporary Turns Helpers may be assigned to groundskeeping, cleaning, driving, maintenance, cleaning checks, or other basic duties as assigned. This position requires adaptability, a strong work ethic ...

Redstone Residential

Temp Turns Help

Provo, UT · On-site

$12/hr

Temporary Turns Helpers may be assigned to groundskeeping, cleaning, driving, maintenance, cleaning checks, or other basic duties as assigned. This position requires adaptability, a strong work ethic ...

Redstone Residential

Temp Turns Help

Provo, UT · On-site

$12/hr

Temporary Turns Helpers may be assigned to groundskeeping, cleaning, driving, maintenance, cleaning checks, or other basic duties as assigned. This position requires adaptability, a strong work ethic ...

Lids

8356 - Sales Help

Sandy, UT · On-site

$14.25 - $16.50/hr

Description ABOUT OUR COMPANY At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together ...

Summit Line Construction, Inc.

IT Analyst- Helpdesk

Heber, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

High school diploma or equivalent; associate degree or relevant certification (A+, Network+) preferred * 1-2 years of experience in a help desk or technical support role * Working knowledge of ...

Quanta Services

IT Analyst- Helpdesk

Heber City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

High school diploma or equivalent; associate degree or relevant certification (A+, Network+) preferred * 1-2 years of experience in a help desk or technical support role * Working knowledge of ...

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All JobsHelp JobsHelp Jobs in Orem, UT

Help information

See Orem, UT salary details

$8

$18

$28

How much do help jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help in Orem, UT is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.05 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They typically involve assisting individuals or communities in need across various settings like hospitals, schools, or social service agencies.

What are the most commonly searched types of Help jobs in Orem, UT?

The most popular types of Help jobs in Orem, UT are:

What cities near Orem, UT are hiring for Help jobs?

Cities near Orem, UT with the most Help job openings:

Help jobs near you
Infographic showing various Help job openings in Orem, UT as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $37,692 per year, or $18.1 per hour.