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Help Jobs in Ogden, UT (NOW HIRING)

BAE Systems

Help Desk Analyst

Hill Air Force Base, UT · On-site

$61K - $104K/yr

Resolve technical problems in a help desk environment * Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support ...

AutoSavvy

Help Desk III

Woods Cross, UT · On-site

$18.75 - $25.50/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for troubleshooting, maintaining, and improving IT systems across the organization. You will support ...

Integrity Marketing Group

Help Desk Technician

Farmington, UT · On-site

$19 - $25.50/hr

Job Summary This is an in-person, office-based Tier 2 Help Desk position that provides hands-on, local support for onsite employees and conference room technology while also supporting Integrity ...

Integritymarketing

Help Desk Technician

Farmington, UT

$19 - $25.50/hr

Job Summary This is an in-person, office-based Tier 2 Help Desk position that provides hands-on, local support for onsite employees and conference room technology while also supporting Integrity ...

BioFire Defense

Help Desk Manager

Salt Lake City, UT · On-site

$68K - $73K/yr

The Help Desk Manager provides leadership, direction, and operational oversight for the Tier I, II, and III IT Support Specialists. This role ensures high-quality support services, manages ...

AutoSavvy

Help Desk III

Woods Cross, UT · On-site

$18.75 - $25.50/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for troubleshooting, maintaining, and improving IT systems across the organization. You will support ...

BAE Systems

Help Desk Anst II

UT · On-site

$61K - $104K/yr

Resolve technical problems in a help desk environment * Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support ...

Wasatchproperty

Help Desk Technician II

Ogden, UT

$19.50 - $26.50/hr

About the Help Desk Technician II: MarketStar'sTechServices team has an opportunity for an experienced Help Desk Technician II. This position provides advanced technical support through phone, email ...

MarketStar

Help Desk Technician II

Ogden, UT · On-site

$19.50 - $26.50/hr

About the Help Desk Technician II: MarketStar's TechServices team has an opportunity for an experienced Help Desk Technician II. This position provides advanced technical support through phone, email ...

BAE Systems

Help Desk Anst II

UT · On-site

$61K - $104K/yr

Resolve technical problems in a help desk environment * Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support ...

MarketStar

Help Desk Technician II

Ogden, UT

$19.50 - $26.50/hr

About the Help Desk Technician II: MarketStar'sTechServices team has an opportunity for an experienced Help Desk Technician II. This position provides advanced technical support through phone, email ...

BAE Systems

Help Desk Anst II

UT · On-site

$61K - $104K/yr

Resolve technical problems in a help desk environment * Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

Stem Xpert

Helpdesk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

Skills and Experience Needed: * High School Diploma or GED required. * Previous computer technical support experience preferred. A+, MCP, Dell or other industry identified certifications are ...

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Help information

See Ogden, UT salary details

$10

$20

$32

How much do help jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help in Ogden, UT is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.60 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They typically involve assisting individuals or communities in need across various settings like hospitals, schools, or social service agencies.

What are the most commonly searched types of Help jobs in Ogden, UT?

The most popular types of Help jobs in Ogden, UT are:

What cities near Ogden, UT are hiring for Help jobs?

Cities near Ogden, UT with the most Help job openings:

Help jobs near you
Infographic showing various Help job openings in Ogden, UT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,427 per year, or $20.4 per hour.

Help Desk Analyst

BAE Systems

Hill Air Force Base, UT • On-site

$61K - $104K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

BAE Systems rating

8.4

Company rating: 8.4 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

10th of 49 rated military and defense

Job description


Job Description

About BAE Systems
Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation's history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion.
About This Job
Air and Space Force Solutions, a business unit within BAE Systems, has an opening for a Help Desk System Administrator at our Hill Air Force Base, Utah location. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation. The position will have the following duties and responsibilities:

  • Resolve technical problems in a help desk environment
  • Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, and researching and deploying advanced technologies
  • Resolve access requests for user accounts and other desktop support functions
  • Where possible, use automated tools and scripts to improve efficiency and accuracy
  • Provide technical assistance, training and system documentation for users to promote efficient operation of applications
  • Perform other duties as assigned

What's In It For You

  • Competitive wages
  • Medical
  • Dental
  • 401k
  • Paid time off
  • Work/life balance
  • Career development
  • Tuition reimbursement
  • Mentorship opportunities
  • Rewards & recognition

Work Location
This position will primarily perform these activities in or around Hill AFB, UT.
Travel
<10%
Clearance Requirement
This position requires an active final Top Secret clearance upon hire date. The applicant must also be able to maintain their security clearance for the position.
Certification Requirement
The applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date or must obtain such within 6 months of being hired.
#asfs #sitcs



Required Education, Experience, & Skills
Education and Experience Requirements
  • High School Diploma and 6+ years of relevant work experience, or
  • BS/BA Degree and 2+ years of relevant work experience, or
  • MS/MA Degree and 0 years of relevant experience
  • Experience resolving technical problems in a help desk environment
  • Experience working with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, and researching and deploying advanced technologies
  • Experience resolving access requests for user accounts and other desktop support functions
  • Experience using automated tools and scripts to improve efficiency and accuracy
  • Experience developing training and system documentation for users to promote efficient operation of applications
Clearance Requirement
This position requires an active final Top Secret clearance upon hire date. The applicant must also be able to maintain their security clearance for the position.
Certification Requirement
The applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date.


Preferred Education, Experience, & Skills
Preferred Education and Experience
  • Bachelor's degree in a technical field
  • Experience with Atlassian Jira and Confluence
  • Experience supporting a DoW customer
  • Experience in SharePoint
  • Experience working on a Service Desk or Help Desk team, with demonstrated excellence in customer service

Pay Information
Full-Time Salary Range: $61278 - $104173
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.


About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.Employment Type: FULL_TIME

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