Tier 1 Help Desk Technician Clackamas, OR (ON-SITE) At Bytagig, we're more than just an IT service provider - we're a dedicated partner to small businesses, startups, and entrepreneurs. Whether ...
Tier 1 Help Desk Technician Clackamas, OR (ON-SITE) At Bytagig, we're more than just an IT service provider - we're a dedicated partner to small businesses, startups, and entrepreneurs. Whether ...
Salary: $21$25/hour Tier 1 Help Desk Technician Clackamas, OR (ON-SITE) At Bytagig, were more than just an IT service provider were a dedicated partner to small businesses, startups, and ...
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Salary: $21$25/hour Tier 1 Help Desk Technician Clackamas, OR (ON-SITE) At Bytagig, were more than just an IT service provider were a dedicated partner to small businesses, startups, and ...
Klamath Falls OR- Help Desk Technician
Klamath Falls, OR · On-site
$20 - $27/hr
Help Desk Technician Stimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You ...
Klamath Falls OR- Help Desk Technician
Klamath Falls, OR · On-site
$20 - $27/hr
Help Desk Technician Stimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You ...
Tier 1 Help Desk Technician (Bytagig)
Clackamas, OR · On-site
$21 - $25/hr
Tier 1 Help Desk Technician Clackamas, OR (ON-SITE) At Bytagig, we're more than just an IT service provider - we're a dedicated partner to small businesses, startups, and entrepreneurs. Whether ...
Tier 1 Help Desk Technician (Bytagig)
Clackamas, OR · On-site
$21 - $25/hr
Tier 1 Help Desk Technician Clackamas, OR (ON-SITE) At Bytagig, we're more than just an IT service provider - we're a dedicated partner to small businesses, startups, and entrepreneurs. Whether ...
Help Desk Agent with Security Clearance
Pendleton, OR · On-site
$20 - $29/hr
The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and ...
Help Desk Agent with Security Clearance
Pendleton, OR · On-site
$20 - $29/hr
The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and ...
Help Desk Agent with Security Clearance
Pendleton, OR · On-site
$20 - $29/hr
The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and ...
Help Desk Agent with Security Clearance
Pendleton, OR · On-site
$20 - $29/hr
The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and ...
Tier 1.0 Help Desk Specialist
Pendleton, OR · On-site
$14.05 - $16/hr
The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client applications via phone, email, or self-service portal. This position aligns with ...
Quick apply
Tier 1.0 Help Desk Specialist
Pendleton, OR · On-site
$14.05 - $16/hr
The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client applications via phone, email, or self-service portal. This position aligns with ...
Help Desk Agent with Security Clearance
Pendleton, OR · On-site
$20 - $29/hr
The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and ...
Help Desk Agent with Security Clearance
Pendleton, OR · On-site
$20 - $29/hr
The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and ...
Help Desk Agent with Security Clearance
Pendleton, OR · On-site
$20 - $29/hr
The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and ...
Help Desk Agent with Security Clearance
Pendleton, OR · On-site
$20 - $29/hr
The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and ...
Help Desk Agent with Security Clearance
Pendleton, OR · On-site
$20 - $29/hr
The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and ...
Help Desk Agent with Security Clearance
Pendleton, OR · On-site
$20 - $29/hr
The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and ...
Tier 1.0 Help Desk Specialist
Pendleton, OR · On-site
$14.05 - $16/hr
The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client applications via phone, email, or self-service portal. This position aligns with ...
Tier 1.0 Help Desk Specialist
Pendleton, OR · On-site
$14.05 - $16/hr
The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client applications via phone, email, or self-service portal. This position aligns with ...
$40K - $45K/yr
Help Desk Technician Summary As a Help Desk Technician, you will assist clients with technical issues via phone, email, and chat. You will build relationships with clients and help them find ...
$40K - $45K/yr
Help Desk Technician Summary As a Help Desk Technician, you will assist clients with technical issues via phone, email, and chat. You will build relationships with clients and help them find ...
Tier 1.0 Help Desk Specialist
$14.05 - $16/hr
The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client applications via phone, email, or self-service portal. This position aligns with ...
Tier 1.0 Help Desk Specialist
$14.05 - $16/hr
The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client applications via phone, email, or self-service portal. This position aligns with ...
Need Help Desk Support II
Salem, OR · On-site
$20 - $27.25/hr
Company Description This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web ...
Need Help Desk Support II
Salem, OR · On-site
$20 - $27.25/hr
Company Description This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web ...
Help Desk Support/ Tech support
Beaverton, OR · On-site
$16/hr
Company Description NA Job Title: Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and ...
Help Desk Support/ Tech support
Beaverton, OR · On-site
$16/hr
Company Description NA Job Title: Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and ...
Help Desk Support/ Tech support
Beaverton, OR · On-site
$16/hr
Company Description NA Job Title: Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and ...
Help Desk Support/ Tech support
Beaverton, OR · On-site
$16/hr
Company Description NA Job Title: Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and ...
Help Desk Student Worker (KCC STUDENTS ONLY)
Klamath Falls, OR · On-site
$14.55/hr
Information Services Opening Date: 10/23/2025 Description JOB SUMMARY The Help Desk Technician will provide technical support faculty, staff, and students. Customer service is paramount. The position ...
Help Desk Student Worker (KCC STUDENTS ONLY)
Klamath Falls, OR · On-site
$14.55/hr
Information Services Opening Date: 10/23/2025 Description JOB SUMMARY The Help Desk Technician will provide technical support faculty, staff, and students. Customer service is paramount. The position ...
Tier 2 Helpdesk Technician
$28 - $32/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Quick apply
Tier 2 Helpdesk Technician
$28 - $32/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Tier 2 Helpdesk Technician
$28 - $32/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Tier 2 Helpdesk Technician
$28 - $32/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Senior Help Desk Technician - Great Circle Recovery Salem
$36.01 - $46.31/hr
Implements effective Help Desk policies and procedures. * Executes operational goals and ensures that Tribe-wide Help Desk needs are complemented and supported. * Develops and maintains expertise in ...
Senior Help Desk Technician - Great Circle Recovery Salem
$36.01 - $46.31/hr
Implements effective Help Desk policies and procedures. * Executes operational goals and ensures that Tribe-wide Help Desk needs are complemented and supported. * Develops and maintains expertise in ...
Help information
See Oregon salary details
$10.93 - $13.12
4% of jobs
$13.12 - $15.32
4% of jobs
$15.32 - $17.51
9% of jobs
$18.47 is the 25th percentile. Wages below this are outliers.
$17.51 - $19.71
17% of jobs
The median wage is $21.28 / hr.
$19.71 - $21.90
22% of jobs
$23.98 is the 75th percentile. Wages above this are outliers.
$21.90 - $24.10
20% of jobs
$24.10 - $26.29
15% of jobs
$26.29 - $28.49
3% of jobs
$28.49 - $30.68
6% of jobs
$30.68 - $32.88
0% of jobs
$32.88 - $35.07
0% of jobs
$10
$22
$35
How much do help jobs pay per hour?
What are help desk jobs?
What job is best for helping people?
How to make 10000 a month with no degree?
What are some common challenges faced by Help Desk professionals, and how can they be addressed?
How can I make 2000 a week working from home?
What is the difference between Help vs Customer Service Representative?
| Aspect | Help | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; on-the-job training | High school diploma; training in communication and product knowledge |
| Work Environment | Call centers, online support, in-person assistance | Call centers, retail stores, online support |
| Industry Usage | Customer support, technical support, help desks | Customer service, retail, hospitality |
| Common Search/Comparison | Help vs Customer Service Representative |
Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.
What are the key skills and qualifications needed to thrive as a Help Desk Technician, and why are they important?
What jobs pay $700 a day?
$21 - $25/hr
Full-time
Medical, Dental, Retirement, PTO
Posted 27 days ago
Job description
Tier 1 Help Desk Technician Clackamas, OR (ON-SITE)
At Bytagig, we're more than just an IT service provider - we're a dedicated partner to small businesses, startups, and entrepreneurs. Whether acting as your full-scale internal IT department or supporting your in-house team, our mission is simple: help your business run efficiently today while preparing for tomorrow's growth.
We take a people-first approach to technology, ensuring every client receives personal, attentive service tailored to their unique needs. With a deep passion for IT, a drive for continuous improvement, and a commitment to doing whatever it takes, the Bytagig team is here to help you succeed.
Our team thrives on curiosity, accountability, and fun - because we believe great service starts with a great culture.
At Bytagig, you won't just be another cog in the machine - you'll be part of a team that values innovation, integrity, and growth. We treat our clients like partners and our team like family.
What You Can Expect When You Join Us
A supportive and collaborative environment where your voice matters
Opportunities to grow your skills, tackle exciting challenges, and make a real impact
A culture that celebrates learning, accountability, and having fun along the way
A team that's passionate about technology and people
If you're driven by purpose, eager to learn, and ready to be part of something meaningful - we'd love to meet you. Bytagig is a great place to grow your career! You will be exposed to a variety of technologies, and if you possess a strong work ethic and a desire to learn, we encourage you to apply.
https://www.bytagig.com/about/
Position Overview
The Tier 1 Help Desk Technician handles intermediate-level IT support requests from our clients. This role is responsible for proactive maintenance and monitoring using advanced tools and solutions. This position is on-site and requires frequent client site visits in the Clackamas/Portland metro area.
Responsibilities
Delight our clients with a friendly, quick, and helpful experience
Assist the Projects Team with on-site or remote project delivery as needed
Manage and monitor problem tickets; analyze incidents and determine support required
Apply diagnostic techniques to identify problems, investigate root causes, and recommend solutions
Document IT requests in the ticketing system, record actions taken, and follow up on deferred items
Keep customers informed of ticket status and progress throughout resolution
Collaborate with customers and coworkers to diagnose and resolve issues
Troubleshoot, analyze, resolve, track, escalate, and document technical problems
Resolve incidents on first contact when possible using supported remote tools
Communicate effectively with both technical and non-technical users ("speak Geek and human")
Train users on proper use of hardware and software
Configure and support:
Firewalls
Wired and wireless networks
Access points
Perform proactive maintenance and monitoring using advanced tools
Escalate issues to Tier II Help Desk when outside the scope or knowledge base
Provide frequent on-site user support at client locations
Deploy laptops and desktops across client environments
Maintain system performance by testing existing equipment and software
Perform other duties as assigned
Education & Experience
High school diploma or GED required
Valid driver's license required
Ability to manage a flexible schedule and work independently
3+ years of experience working for an MSP at Tier I or Tier II Help Desk level
Experience with:
Microsoft Azure
Windows Server
Office 365 / Microsoft 365
Networking fundamentals
Familiarity with LAN, WAN, and VoIP technologies
Physical Requirements
Ability to lift and carry up to 40-50 lbs
Comfortable working on ladders up to 10 feet
Familiar with and able to use basic hand tools (tools provided)
Work Location & Schedule
Monday - Friday
100% on-site
Clackamas, Oregon office
Frequent travel to local client sites is required
Compensation & Benefits
Hourly pay: $21-$25/hour (DOE)
Medical and dental insurance
401(k) with company match
Paid Time Off (PTO)