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Help Jobs in Oregon (NOW HIRING)

1-800-Flowers Family of Brands

Kitchen Help

Medford, OR · On-site

$13.25 - $17/hr

The Kitchen Help will assist the kitchen staff in the preparation, production and the serving of nutritious food to Harry & David employees. This position will complete closing duties, including ...

360 IT Professionals

Need Help Desk Support II

Salem, OR · On-site

$20 - $27.25/hr

Company Description This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web ...

Webforge

General shop Help

Tualatin, OR · On-site

Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a ...

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All JobsHelp JobsHelp Jobs in Oregon

Help information

See Oregon salary details

$10

$22

$35

How much do help jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for help in Oregon is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $24.38 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They typically involve assisting individuals or communities in need across various settings like hospitals, schools, or social service agencies.

What are the most commonly searched types of Help jobs in Oregon?

The most popular types of Help jobs in Oregon are:

What cities in Oregon are hiring for Help jobs?

Cities in Oregon with the most Help job openings:

Help jobs near you
Infographic showing various Help job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $45,840 per year, or $22 per hour.

Tier 1.0 Help Desk Specialist

Pendleton, OR • On-site

Cayuse Holdings
IT Services • 201 - 500 employees
Learn more about Cayuse Holdingsexternal

$14.05 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Overview
Employment in this role is conditional upon successful execution of the contract by the client.
The Work:
The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client applications via phone, email, or self-service portal.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.
Responsibilities
Key Responsibilities:
  • Fielding end-user communication, creating and documenting tickets, troubleshooting and escalation develop spreadsheets, briefings, and other program documents.
  • Provide initial support and analysis for classification, ticket ownership, monitoring, tracking and communication, resolution, and recovery of incidents not assigned to Tier 2.
  • Enter datasets related to the contract, compile, perform analysis and reconciliation.
  • Closure of incidents, monitoring the status and progress towards a resolution of the assigned ticket and communication to those involved in the incident as needed.
  • Review calls and emails for accuracy.
  • Submit monthly QA reports for each assigned analyst.
  • Conduct monthly QA check-in meetings and other meetings as needed.
  • Ensure new processes are adopted by all assigned analysts.
  • Review documentation to ensure enforced process and documented process are the same.
  • Update QA documentation as needed.
  • Perform QA on any analysts that are undergoing QIP.
  • Submit monthly self-service ticket QA report.
  • Assist leads in coaching/training as needed.
  • Other duties as assigned.

Qualifications
The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client's requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.
Qualifications - Here's What You Need:
  • High School diploma or GED required.
  • 1 year of Service/Help desk or customer service support experience.
  • Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS Office, Suite and use of ticketing Software (Remedy/Service Now).
  • Secret Security Clearance required.
  • Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills Required:
  • Must possess problem-solving skills.
  • Exceptional communication skills, both oral and written
  • Ability to respond effectively to customers with a sense of urgency.
  • Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
  • Highly motivated with the ability to handle and manage multiple tasks at any one time.
  • Ability to forge new relationships, individual and teaming in nature.
  • Must be a Self-starter, that can work independently and as part of a team.

Our Commitment to you / overview of benefits:
  • Medical, Dental and Vision Insurance; Wellness Program
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability options
  • Basic Life and AD&D Insurance (Company Provided)
  • Voluntary Life and AD&D options
  • 401(k) Retirement Savings Plan with matching after one year
  • Paid Time Off

Reports to: UERP Supervisor, Delivery Manager
Working Conditions:
  • Professional office environment with the ability to work on-site in Pendeteon, OR.
  • Must be physically and mentally able to perform duties extended periods of time.
  • Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
  • Must be able to establish a productive and professional workspace.
  • Must be able to sit for long periods of time looking at computer screen.
  • May be asked to work a flexible schedule which may include holidays.
  • May be asked to travel for business or professional development purposes.
  • May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
Pay Range
USD $14.05 - USD $16.00 /Hr.

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