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Help Tech Companies Jobs (NOW HIRING)

QualityIP

HelpDesk Technician

Kent, OH · On-site

$18.25 - $24.50/hr

QualityIP is one of the fastest-growing technology companies in the IT support industry. We offer comprehensive IT department services, including HelpDesk Support, Cloud Services, Onsite Staffing ...

Vivo HealthStaff

Client Success - Saas/Tech

Carteret, NJ · On-site

$90K - $120K/yr

TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In ... Become a subject matter expert in the product's ecosystem, helping non-technical founders or ...

QualityIP

HelpDesk Technician

Kent, OH · On-site

$41K - $55K/yr

QualityIP is one of the fastest-growing technology companies in the IT support industry. We offer comprehensive IT department services, including HelpDesk Support, Cloud Services, Onsite Staffing ...

Qualityip

HelpDesk Technician

Kent, OH · On-site

$18.25 - $24.50/hr

QualityIP is one of the fastest-growing technology companies in the IT support industry. We offer comprehensive IT department services, including HelpDesk Support, Cloud Services, Onsite Staffing ...

Mitchell Companies

IT Help Desk Associate

Gulfport, MS · On-site

$49K/yr

Position: IT Help Desk Associate Reports to: Systems Engineer Location: Gulfport, MS Position ... Mitchell Companies is an Equal Opportunity Employer. We are committed to providing equal employment ...

Audit-Tel Inc

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Beta.SoftSystems

Sr. IT Business Analyst

Cincinnati, OH

$82K - $110K/yr

... helping them bag both temporary and permanent assignments by anticipating the needs of leading tech companies. Today, 360 IT Professionals is recognized for its high quality IT staffing solutions ...

Bospar

Senior Content Supervisor

San Francisco, CA · On-site

If so, you could be working with our award-winning content team to help put some of the hottest tech companies on the map. Bospar is a close-knit team that represents stellar clients in the most ...

Bospar

Senior Content Supervisor

San Francisco, CA · Remote

If so, you could be working with our award-winning content team to help put some of the hottest tech companies on the map. Bospar is a close-knit team that represents stellar clients in the most ...

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All JobsHelp Tech Companies Jobs

Help Tech Companies information

See salary details

$27K

$43.5K

$66K

How much do help tech companies jobs pay per year?

As of Jul 12, 2026, the average yearly pay for help tech companies in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Companies vs Customer Support Specialists?

AspectHelp Tech CompaniesCustomer Support Specialists
Required CredentialsTechnical certifications, relevant degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTech offices, remote support, call centersCall centers, online chat, email support
Employer & Industry UsageTech firms, SaaS companies, IT service providersRetail, telecom, software companies
Common Search & ComparisonHelp Tech Companies vs Customer Support Specialists

Help Tech Companies typically require technical skills and certifications, working in tech-focused environments. Customer Support Specialists focus on customer service skills, often in call centers or online support roles. While both roles involve assisting users, Help Tech Companies roles are more technical, whereas Customer Support Specialists emphasize communication and problem-solving skills.

More about Help Tech Companies jobs
What job categories do people searching Help Tech Companies jobs look for? The top searched job categories for Help Tech Companies jobs are:
Help Tech Companies jobs near you
Infographic showing various Help Tech Companies job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
HelpDesk Technician

HelpDesk Technician

QualityIP

Kent, OH • On-site

$18.25 - $24.50/hr

Full-time

Medical, Retirement, PTO

Posted 27 days ago

Job description

HelpDesk Technician


About QualityIP: QualityIP is one of the fastest-growing technology companies in the IT support industry. We offer comprehensive IT department services, including HelpDesk Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning. Our collaborative approach ensures that we provide the best-fit technology solutions to meet our customers' business objectives.


Position Overview: We are looking for a seasoned, self-motivated HelpDesk Technician who excels in both communication and technical proficiency. The ideal candidate possesses the ability to articulate complex technical issues to diverse audiences and collaborates effectively within a team.


Location Requirement: Candidates must currently reside in the state of Ohio. Remote applicants outside of Ohio will not be considered.


Key Responsibilities:


  • Rapidly diagnose and resolve client issues, or escalate them to senior technicians when necessary
  • Support senior-level IT staff in various tasks
  • Provide technical assistance and support for inquiries and issues related to computer systems, software, and hardware
  • Respond promptly and professionally to support tickets, emails, and phone calls, addressing or escalating issues as required
  • Install, configure, and troubleshoot computer systems, printers, and other peripherals
  • Accurately document technical issues and resolutions in the ticketing system
  • Collaborate with IT colleagues to ensure smooth operation of the company's IT infrastructure
  • Assist in the deployment and upgrade of software and hardware
  • Educate end-users in basic IT functions and best practices
  • Conduct regular system maintenance tasks, such as backups and software updates


Qualifications and Skills:


  • Fundamental understanding of Windows Server
  • Experience with remote access technologies
  • Knowledge of antivirus software and basic Windows networking
  • Strong verbal and written communication skills
  • High school diploma or equivalent; a bachelor's degree in computer science or related field is preferred
  • Proven experience as a HelpDesk Technician or in a similar role
  • Proficiency in Windows operating systems
  • Competency in computer hardware, software, networking, and troubleshooting
  • Ability to work both independently and as part of a team in a fast-paced environment
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus
  • Strong technical troubleshooting and problem-solving skills
  • Meticulous attention to detail in documenting technical issues and solutions
  • Ability to prioritize and effectively manage multiple tasks


Cultural Fit: We are a family-owned business that values accountability, professionalism, and individual growth. At QualityIP, your voice is heard.


Benefits:


  • Competitive salary with performance-based incentives.
  • Medical Mutual Health Insurance with HSA & ancillary benefits.
  • John Hancock Retirement Account - Simple IRA with 3% company match.
  • Flexible scheduling options.
  • Paid Time Off.
  • Certification Assistance- 100% reimbursement for training, course materials, and testing fees.
  • Crewhu employee recognitionand peer-to-peer recognition platform, where team members can celebrate achievements and recognize each other's contributions.
  • Free company apparel.
  • Microsoft Workplace Discount.
  • Keeper Password Manager.
  • CompTIA content & exam voucher discounts.


If you have exceptional organizational skills and thrive in a high-profile team environment, we would love to meet you!

Apply