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Help Tech Chat Support Jobs in Wenatchee, WA (NOW HIRING)

Courser

IT Support Services I - Help Desk

Wenatchee, WA · On-site

$18 - $20/hr

... to help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems ...

Firefly

Be Seen First

Service Desk Technician

Wenatchee, WA · On-site

$25 - $32/hr

... remote IT support to our users and clients via phone, email, and chat. This role is ideal for ... Minimum 3 years in a Service Desk, Help Desk, or Technical Support role, with demonstrable ...

Host Healthcare

Travel CT Technologist

Wenatchee, WA

We are on a mission to help others live better and we do this by helping the healers of the world ... We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel ...

Fred Meyer

PHARMACY/CERTIFIED TECH

East Wenatchee, WA

$19.50 - $23.75/hr

... support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

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Help Tech Chat Support information

See Wenatchee, WA salary details

$29.1K

$46.9K

$71.2K

How much do help tech chat support jobs pay per year?

As of May 28, 2026, the average yearly pay for help tech chat support in Wenatchee, WA is $46,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $50,700.00 per year, depending on experience, location, and employer.

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Wenatchee, WA? For Help Tech Chat Support jobs in Wenatchee, WA, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Wenatchee, WA look for? The top searched job categories for Help Tech Chat Support jobs in Wenatchee, WA are:
What cities near Wenatchee, WA are hiring for Help Tech Chat Support jobs? Cities near Wenatchee, WA with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
IT Support Services I - Help Desk

IT Support Services I - Help Desk

Palmetto Technology Group

Wenatchee, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

IT Support Engineer
We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services associate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently.
Key Responsibilities:
  • Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs.
  • Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers.
  • Install, configure, and update operating systems, software, and hardware for new and existing users.
  • Manage user accounts, including setting up new accounts, handling password resets, and managing permissions.
  • Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues.
  • Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference.
  • Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions.
  • Collaborate with other IT team members and escalate complex issues to senior engineers as needed.
  • Support IT projects such as system upgrades, software deployments, and network expansions.
  • Ensure security measures are followed to protect the integrity of data and systems.

Key Qualifications:
  • +2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology. network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Excellent computer proficiency (MS Office - Word Excel and Outlook)
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • High School diploma or GED required
  • Associate degree preferred
Preferred Experience:
  • Experience with ConnectWise
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA).
  • Experience with cloud platforms like AWS, Azure, or Google Workspace.
  • Knowledge of ITIL practices and IT service management.

What we do for you
At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
  • Competitive benefits package, including medical, dental, vision, and life insurance
  • 401k match
  • Flexible PTO
  • 10 Holidays including your Birthday and a Floating Holiday!
  • Gym reimbursement
  • Amazon Prime reimbursement
  • 40 Hours for Volunteer Time
  • Paid Maternity and Paternity leave
  • Paid certifications
  • Learning and development programs

Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

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