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It Desktop Manager Jobs in Wenatchee, WA (NOW HIRING)

Courser

IT Support Services I - Help Desk

Wenatchee, WA · On-site

$18 - $20/hr

Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...

Firefly

Be Seen First

JR. IT Field Technician

Wenatchee, WA · On-site

$18 - $22/hr

Role Overview As an IT Field Technician, you will be responsible for performing on-site and remote ... Work closely with account managers, account technicians, and the broader team to deliver seamless ...

Microsoft

Data Center Project Manager - IT

Wenatchee, WA · On-site

$109.80K - $183.10K/yr

Overview As a Microsoft Data Center Project Manager (DCPM), you will perform troubleshooting for ... foundational technologies for Microsoft's online services including Bing, Office 365, Xbox ...

Integrated Resources INC

Computer Operator

Quincy, WA · On-site

Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Position ... Experience with computer systems, system job control language and desktop computer software. Basic ...

BC Tech Pro

Computer Field Technician

Wenatchee, WA · On-site

$35/hr

To be successful in this position, you must have prior experience with laptop and desktop hardware ... You must be available to log into your tech portal each morning you are working by 9 am to code ...

BC Tech Pro

Computer Field Technician

Wenatchee, WA

$35/hr

To be successful in this position, you must have prior experience with laptop and desktop hardware ... You must be available to log into your tech portal each morning you are working by 9 am to code ...

BC Tech Pro

Computer Field Technician

Wenatchee, WA · On-site

$35/hr

To be successful in this position, you must have prior experience with laptop and desktop hardware ... You must be available to log into your tech portal each morning you are working by 9 am to code ...

BC Tech Pro

Computer Field Technician

Wenatchee, WA · On-site

$35/hr

To be successful in this position, you must have prior experience with laptop and desktop hardware ... You must be available to log into your tech portal each morning you are working by 9 am to code ...

Confluence Health

EPIC CLNT SYSTM ADMIN II

Wenatchee, WA

$37.49 - $58.61/hr

EHR Applications & Integrations Manager Responsibilities * Apply technical and analytical skills to ... Associates Degree in Information Technology, Computer Science, or related field or 2 years EHR ...

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All JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Wenatchee, WA

It Desktop Manager information

See Wenatchee, WA salary details

$22.7K

$90.2K

$135.9K

How much do it desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it desktop manager in Wenatchee, WA is $90,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

How much is the salary of an IT Manager?

The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are popular job titles related to It Desktop Manager jobs in Wenatchee, WA? For It Desktop Manager jobs in Wenatchee, WA, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Wenatchee, WA look for? The top searched job categories for It Desktop Manager jobs in Wenatchee, WA are:
What cities near Wenatchee, WA are hiring for It Desktop Manager jobs? Cities near Wenatchee, WA with the most It Desktop Manager job openings:
It Desktop Manager jobs near you
IT Support Services I - Help Desk

IT Support Services I - Help Desk

Palmetto Technology Group

Wenatchee, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

IT Support Engineer
We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services associate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently.
Key Responsibilities:
  • Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs.
  • Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers.
  • Install, configure, and update operating systems, software, and hardware for new and existing users.
  • Manage user accounts, including setting up new accounts, handling password resets, and managing permissions.
  • Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues.
  • Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference.
  • Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions.
  • Collaborate with other IT team members and escalate complex issues to senior engineers as needed.
  • Support IT projects such as system upgrades, software deployments, and network expansions.
  • Ensure security measures are followed to protect the integrity of data and systems.

Key Qualifications:
  • +2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology. network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Excellent computer proficiency (MS Office - Word Excel and Outlook)
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • High School diploma or GED required
  • Associate degree preferred
Preferred Experience:
  • Experience with ConnectWise
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA).
  • Experience with cloud platforms like AWS, Azure, or Google Workspace.
  • Knowledge of ITIL practices and IT service management.

What we do for you
At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
  • Competitive benefits package, including medical, dental, vision, and life insurance
  • 401k match
  • Flexible PTO
  • 10 Holidays including your Birthday and a Floating Holiday!
  • Gym reimbursement
  • Amazon Prime reimbursement
  • 40 Hours for Volunteer Time
  • Paid Maternity and Paternity leave
  • Paid certifications
  • Learning and development programs

Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

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