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Help Tech Chat Support Jobs in Bellingham, WA (NOW HIRING)

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

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Help Tech Chat Support information

See Bellingham, WA salary details

$28.1K

$45.2K

$68.6K

How much do help tech chat support jobs pay per year?

As of Jul 19, 2026, the average yearly pay for help tech chat support in Bellingham, WA is $45,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $48,900.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Bellingham, WA? For Help Tech Chat Support jobs in Bellingham, WA, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Bellingham, WA look for? The top searched job categories for Help Tech Chat Support jobs in Bellingham, WA are:
What cities near Bellingham, WA are hiring for Help Tech Chat Support jobs? Cities near Bellingham, WA with the most Help Tech Chat Support job openings:
IT Support Technician

IT Support Technician

MetroSys

Bellingham, WA • On-site

$20 - $25/hr

Full-time

Posted 27 days ago


Job description

Position Overview
MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.
This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.
The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.
Key Responsibilities
  • Provide onsite technical support for hospital and clinic personnel.
  • Troubleshoot and resolve issues related to:
    • Windows desktop and laptop systems
    • Microsoft Office applications
    • Printers and multifunction devices
    • Mobile devices and peripherals
    • Basic network connectivity
  • Install, configure, and deploy computer hardware and software.
  • Support workstation moves, adds, and changes.
  • Assist with user account support, password resets, and access-related requests.
  • Document incidents, requests, and resolutions within the ticketing system.
  • Escalate complex issues to senior technical teams when appropriate.
  • Support IT equipment inventory and asset management activities.
  • Maintain a professional and customer-focused presence in patient care and administrative environments.
  • Travel to satellite healthcare facilities as needed to provide onsite support.
Required Qualifications
  • High school diploma or equivalent.
  • Technical training, vocational education, military training, or entry-level IT experience.
  • Working knowledge of:
    • Windows 10 and Windows 11
    • Microsoft Office applications
    • Computer hardware and peripherals
    • Basic networking concepts
  • Strong customer service and communication skills.
  • Ability to follow documented procedures and troubleshooting processes.
  • Valid driver's license and reliable transportation for travel between facilities.
Preferred Qualifications
  • CompTIA A+ certification or equivalent knowledge.
  • Prior help desk, desktop support, field technician, or customer service experience.
  • Experience supporting healthcare environments is a plus.
  • Familiarity with Active Directory and Microsoft 365 environments.
  • Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.