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Help Tech Chat Support Jobs in Everett, WA (NOW HIRING)

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

... chat, or in person, providing step-by-step troubleshooting and resolution. • Diagnose hardware ... help desk, or a customer-facing IT support role • Working knowledge of Microsoft Office 365 ...

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

... chat, or in person, providing step-by-step troubleshooting and resolution. • Diagnose hardware ... help desk, or a customer-facing IT support role. • Working knowledge of Microsoft Office 365 ...

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

Respond to technical support requests via phone, email, ticketing systems, chat, or in person ... help desk, or a customer-facing IT support role. * Working knowledge of Microsoft Office 365 ...

IT Support Technician

Seattle, WA

$24.50 - $33.50/hr

Respond to technical support requests via phone, email, ticketing systems, chat, or in person ... help desk, or a customer-facing IT support role. * Working knowledge of Microsoft Office 365 ...

IT Support Technician

Seattle, WA

$24.50 - $33.50/hr

Respond to technical support requests via phone, email, ticketing systems, chat, or in person ... help desk, or a customer-facing IT support role. * Working knowledge of Microsoft Office 365 ...

Company Description Ajith KRG Technologies, Inc., ajith(at)krgtech.com 25000 Avenue Stanford, Suite ... email, and chat services as applicable * Demonstrable troubleshooting skills * Cross-team ...

ITS Support Engineers have an advanced understanding of IT standards, systems and equipment ... helping you develop into a better-rounded professional. If you're ready to join a team of ...

Requirements Required skills and qualifications: * 1-2 years of hands-on experience in IT support, help desk, or a related technical field. * Strong customer service and communication skills; able to ...

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Help Tech Chat Support information

See Everett, WA salary details

$29.8K

$48K

$72.9K

How much do help tech chat support jobs pay per year?

As of Jul 28, 2026, the average yearly pay for help tech chat support in Everett, WA is $48,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $51,900.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Everett, WA? For Help Tech Chat Support jobs in Everett, WA, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Everett, WA look for? The top searched job categories for Help Tech Chat Support jobs in Everett, WA are:
What cities near Everett, WA are hiring for Help Tech Chat Support jobs? Cities near Everett, WA with the most Help Tech Chat Support job openings:
IT Support Technician

IT Support Technician

Filson

Seattle, WA • On-site

$24.50 - $33.50/hr

Full-time

Posted 10 days ago


Job description

Job Summary:
Filson is a company committed to providing high-quality goods with a legacy of craftsmanship. The IT Support Technician provides timely technical assistance to various teams, focusing on diagnosing and resolving issues related to hardware, software, and networks to ensure smooth technology operations.
Responsibilities:
• Respond to technical support requests via phone, email, ticketing systems, chat, or in person, providing step-by-step troubleshooting and resolution.
• Diagnose hardware, software, network, and mobile device issues using remote support tools and troubleshooting methodologies.
• Install, configure, and maintain computer systems, operating systems (Windows and macOS), applications, and peripherals.
• Escalate complex issues to senior IT staff or engineering teams as needed.
• Document support interactions, resolutions, and processes within the knowledge base and ticketing systems.
• Create and maintain user documentation, FAQs, and training materials.
• Support end users by providing guidance on technology best practices and self-service tools.
• Assist with system deployments, hardware setups, and technology migrations across corporate and operational environments.
• Monitor system performance and assist with asset tracking and device inventory.
• Collaborate with cross-functional teams to identify root causes and improve IT support processes.
• Stay current on system updates, security patches, and emerging technologies.
Qualifications:
Required:
• High school diploma or equivalent required
• 3–5 years of experience in technical support, help desk, or a customer-facing IT support role
• Working knowledge of Microsoft Office 365, Windows and macOS troubleshooting, mobile device management (Microsoft Intune), and basic networking concepts (LAN/WAN, TCP/IP, DHCP)
• Experience using ticketing systems such as Zendesk or Jira and remote support tools
• Familiarity with endpoint device setup, system configuration, and user account management
• Strong attention to detail coupled with analytical and problem-solving skills
• Excellent communication skills with the ability to explain technical concepts to non-technical users
• Proficient knowledge of Microsoft Office
Preferred:
• bachelor’s degree in Information Technology, Computer Science, or a related field
• Basic scripting knowledge (PowerShell, Python, or similar) or database concepts
• Industry certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft certifications
Company:
Filson is an outfitter and manufacturer of unfailing goods for outdoor enthusiasts. It is a sub-organization of Bedrock. Founded in 1897, the company is headquartered in Seattle, USA, with a team of 201-500 employees. The company is currently Growth Stage.