ZipRecruiter

Log In

1

Help Tech Chat Support Jobs in Everett, WA (NOW HIRING)

Brinc Drones Inc

IT Support Specialist

Seattle, WA · On-site

$81K - $90K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

Impinj

IT Support Analyst

Seattle, WA

$63K - $90K/yr

Join Impinj and help us realize our vision of a boundless IoT-- connecting trillions of everyday items to the Internet. Team Overview: The IT Support Analyst provides virtual and in-person support to ...

New

ICONIX Waterworks

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

Responds to users' requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Responds to users' requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards Here ...

Impinj

IT Support Analyst

Seattle, WA · On-site

$63K - $90K/yr

Join Impinj and help us realize our vision of a boundless IoT- connecting trillions of everyday items to the Internet. Team Overview: The IT Support Analyst provides virtual and in-person support to ...

New

ICONIX Waterworks

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

Responds to users' requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards Here ...

Impinj

IT Support Analyst

Seattle, WA

$63K - $90K/yr

The IT Support Analyst provides virtual and in-person support to users for technology-related ... What You Will Do: * Monitor the help desk queue and perform first-level diagnostics ...

New

American Capital Group

IT Support Technician

Bellevue, WA · On-site

$27 - $33/hr

What We're Looking For * 1+ years of experience in an IT support, help desk, or service desk role (internships and customer-facing technical roles count). * Associate degree or higher in Information ...

Vimly

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

The IT Support Analyst II will help keep employees productive by resolving support requests, documenting solutions, identifying recurring issues, and delivering a high level of service to both ...

Vimly

IT Support Analyst II

Seattle, WA

$55K - $65K/yr

The IT Support Analyst II will help keep employees productive by resolving support requests, documenting solutions, identifying recurring issues, and delivering a high level of service to both ...

Vimly Benefit Solutions

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

The IT Support Analyst II will help keep employees productive by resolving support requests, documenting solutions, identifying recurring issues, and delivering a high level of service to both ...

U.S. Navy

IT Support Specialist

Lake Stevens, WA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Nordland, WA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Port Ludlow, WA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

previous pagenext page

Showing results 21-40

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Everett, WA

Help Tech Chat Support information

See Everett, WA salary details

$29.8K

$48K

$72.9K

How much do help tech chat support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for help tech chat support in Everett, WA is $48,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $51,900.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Everett, WA? For Help Tech Chat Support jobs in Everett, WA, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Everett, WA look for? The top searched job categories for Help Tech Chat Support jobs in Everett, WA are:
What cities near Everett, WA are hiring for Help Tech Chat Support jobs? Cities near Everett, WA with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you

IT Support Specialist

Brinc Drones Inc

Seattle, WA • On-site

$81K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

About BRINC:
At BRINC, we are redefining public safety with an innovative ecosystem of life-saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de-escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real-time visual data, enhancing safety and enabling de-escalation-focused responses. Our cutting-edge solutions are utilized by over 600 public safety agencies across America and the company has raised over $150M from investors, including Index Ventures, Motorola Solutions, Sam Altman, Dylan Field, Mike Volpe, Alexandr Wang and more. At BRINC, we are committed to recruiting the world's best talent to join us in our mission to support first responders in saving lives.
About this Role:
We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and setting the standard for how IT operates as we scale. You will implement our endpoint management platform and build standard device images across a mixed environment of macOS, Windows, Linux workstations, and devices on the manufacturing floor. From onboarding new hires to managing the full device lifecycle, you'll own the infrastructure that keeps our team productive every day and collaborate closely with our Security Engineer and HR to make it seamless.
Key Responsibilities:
  • Deploy and manage identity, access, and device management for macOS, Windows, and Linux - consolidating device management, directory services, and patch management in a single platform
  • Build and maintain standard OS images for Windows, macOS, and Ubuntu Linux workstations
  • Enforce software update policies, patch management, and EDR deployment across all platforms
  • Implement application allowlisting/blocklisting and manage software licensing
  • Own and administer the Service Management Help Desk - build SLA schemes, request types, and routing rules for onboarding, offboarding, hardware, and access requests
  • Serve as Tier 1/2 support for all hardware, OS, and software issues across engineering, manufacturing, and corporate staff
  • Build a self-service knowledge base for common issues
  • Manage virtual helpdesk support for remote employees
  • Own end-to-end device provisioning - imaging, software install, account setup, and delivery from day one
  • Create and maintain onboarding and offboarding runbooks
  • Execute offboarding procedures - device wipe, account deprovisioning, and access revocation - within defined SLA
  • Own Google Workspace administration - user lifecycle, group management, and organizational units
  • Implement MFA enforcement and baseline security policies in coordination with the Security Engineer
  • Assist with DLP configuration and data classification
  • Build and maintain a comprehensive hardware asset inventory - serial numbers, assigned users, OS version, encryption status, warranty expiration, and location
  • Own the full device lifecycle: procurement → imaging → deployment → refresh → decommission → secure wipe
  • Track software license inventory - seat counts, renewal dates, and utilization; reclaim unused licenses
  • Establish and enforce patch cadences
Qualifications:
  • 3-5 years of IT support experience in a multi-OS environment
  • Hands-on experience with JumpCloud, Jamf, Intune, or Kandji - JumpCloud preferred
  • Administration-level proficiency in macOS, Windows 10/11, and Ubuntu/Debian Linux
  • Experience managing patch cycles and EDR deployment across a mixed device fleet
  • Google Workspace administration experience
  • Jira Service Management experience - able to own and configure an IT helpdesk project
  • Excellent written documentation habits
Preferred Skills
  • Experience supporting engineering and developer workflows (VS Code, Docker, dev toolchains on Linux)
  • Windows and Linux device imaging experience in a manufacturing or lab environment
  • Scripting ability in Bash, PowerShell, or Python for automation
  • Familiarity with SOC 2 evidence collection for endpoint controls
BRINC Culture Values:
  • Try the hard stuff
  • Be innovative - Invent the future
  • Move fast
  • Listen to end-users
  • Strive for excellence
  • Don't build a dystopia
  • Be frugal
  • Save lives through technology

If you're interested in this role and in joining BRINC, we hope you'll apply. We'd love to review your application and get to know more about you!
BRINC is proud to be an equal opportunity employer that is resolute in cultivating an environment that promotes safety, diversity, inclusion and equity. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering every employee so they can do their best work. If you have a disability or special need, please let our recruiting team know - we strive to provide appropriate accommodation and assistance.
Benefits and perks listed below may vary based on the nature of your employment with BRINC and/or the country within which you work
  • Comprehensive medical, dental and vision plans for our employees and their families
  • 401K plan
  • Maternity and paternity leave
  • Flexible Time Off (Exempt) / Paid time off (Non-Exempt)
  • Flexible work environment
  • Orca pass (for those in Puget Sound)
  • Free parking (Seattle office)
  • Free snacks, drinks and espresso (Seattle office)

Apply