... of IT help desk support requests. * Field incoming help requests from end users via ticketing ... Maintain excellent customer service over the phone, helpdesk, chat systems, or email * Ticket ...
... of IT help desk support requests. * Field incoming help requests from end users via ticketing ... Maintain excellent customer service over the phone, helpdesk, chat systems, or email * Ticket ...
IT Helpdesk Technician
Addison, TX · On-site
... of IT help desk support requests. * Field incoming help requests from end users via ticketing ... Maintain excellent customer service over the phone, helpdesk, chat systems, or email * Ticket ...
IT Helpdesk Technician
Addison, TX · On-site
... of IT help desk support requests. * Field incoming help requests from end users via ticketing ... Maintain excellent customer service over the phone, helpdesk, chat systems, or email * Ticket ...
IT Help Desk Analyst
Denton, TX · On-site
Receives, logs, prioritizes, and resolves help desk tickets via phone, email, chat, Teams, and in ... Supports mobile device enrollment, configuration, and troubleshooting through MDM tools (e.g ...
IT Help Desk Analyst
Denton, TX · On-site
Receives, logs, prioritizes, and resolves help desk tickets via phone, email, chat, Teams, and in ... Supports mobile device enrollment, configuration, and troubleshooting through MDM tools (e.g ...
Receives, logs, prioritizes, and resolves help desk tickets via phone, email, chat, Teams, and in ... Supports mobile device enrollment, configuration, and troubleshooting through MDM tools (e.g ...
Receives, logs, prioritizes, and resolves help desk tickets via phone, email, chat, Teams, and in ... Supports mobile device enrollment, configuration, and troubleshooting through MDM tools (e.g ...
IT Support Specialist
Plano, TX · On-site
Provide internal IT support via ticketing systems, email, chat, and in-person * Maintain IT assets ... Automate helpdesk processes (MFA reset, FAQ responses, etc.) * Support workflow automation and ...
IT Support Specialist
Plano, TX · On-site
Provide internal IT support via ticketing systems, email, chat, and in-person * Maintain IT assets ... Automate helpdesk processes (MFA reset, FAQ responses, etc.) * Support workflow automation and ...
IT Help Desk Analyst
Denton, TX · On-site
Receives, logs, prioritizes, and resolves help desk tickets via phone, email, chat, Teams, and in ... Supports mobile device enrollment, configuration, and troubleshooting through MDM tools (e.g ...
Quick apply
IT Help Desk Analyst
Denton, TX · On-site
Receives, logs, prioritizes, and resolves help desk tickets via phone, email, chat, Teams, and in ... Supports mobile device enrollment, configuration, and troubleshooting through MDM tools (e.g ...
IT Support Specialist
Plano, TX · On-site
... chat, and in-person ・Maintain IT assets, inventory, and lifecycle tracking ・Support office ... helpdesk processes (MFA reset, FAQ responses, etc.) ・Support workflow automation and system ...
Quick apply
IT Support Specialist
Plano, TX · On-site
... chat, and in-person ・Maintain IT assets, inventory, and lifecycle tracking ・Support office ... helpdesk processes (MFA reset, FAQ responses, etc.) ・Support workflow automation and system ...
IT Support Specialist
Dallas, TX · Remote
$45 - $70/hr
Were seeking a dedicated IT Support Specialist to join our remote tech team and help ensure smooth ... Responsibilities Provide first-level technical support via chat, email, and remote access tools ...
IT Support Specialist
Dallas, TX · Remote
$45 - $70/hr
Were seeking a dedicated IT Support Specialist to join our remote tech team and help ensure smooth ... Responsibilities Provide first-level technical support via chat, email, and remote access tools ...
IT Help Desk Support II
Plano, TX · On-site
The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and high-performing technology experience for our workforce. This position supports a ...
IT Help Desk Support II
Plano, TX · On-site
The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and high-performing technology experience for our workforce. This position supports a ...
IT Help Desk Support II
Plano, TX · Hybrid
The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and highperforming technology experience for our workforce. This position supports a ...
IT Help Desk Support II
Plano, TX · Hybrid
The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and highperforming technology experience for our workforce. This position supports a ...
IT Help Desk Support II
Plano, TX · On-site
The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and high‑performing technology experience for our workforce. This position supports a ...
Quick apply
IT Help Desk Support II
Plano, TX · On-site
The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and high‑performing technology experience for our workforce. This position supports a ...
IT Help Desk Support II
Plano, TX · Hybrid
The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and high-performing technology experience for our workforce. This position supports a ...
IT Help Desk Support II
Plano, TX · Hybrid
The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and high-performing technology experience for our workforce. This position supports a ...
IT Support Specialist
Plano, TX · On-site
... chat, and in-person • Maintain IT assets, inventory, and lifecycle tracking • Support office ... helpdesk processes (MFA reset, FAQ responses, etc.) • Support workflow automation and system ...
IT Support Specialist
Plano, TX · On-site
... chat, and in-person • Maintain IT assets, inventory, and lifecycle tracking • Support office ... helpdesk processes (MFA reset, FAQ responses, etc.) • Support workflow automation and system ...
IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment. You will have the opportunity to support ...
IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment. You will have the opportunity to support ...
Customer Service Representative III
$15 - $20.25/hr
... chat support. * Re-route customers to other areas of support and departments based on product ... Participate in testing with internal IT support to provide feedback on internal systems. * Respond ...
Customer Service Representative III
$15 - $20.25/hr
... chat support. * Re-route customers to other areas of support and departments based on product ... Participate in testing with internal IT support to provide feedback on internal systems. * Respond ...
IT Helpdesk Support
Alvarado, TX · On-site
Help Desk & IT Support Specialist Start your journey with Blue Compass RV as we are looking for a Help Desk & IT Support Specialist to join our incredible team. The person in this role will provide ...
IT Helpdesk Support
Alvarado, TX · On-site
Help Desk & IT Support Specialist Start your journey with Blue Compass RV as we are looking for a Help Desk & IT Support Specialist to join our incredible team. The person in this role will provide ...
We are seeking a Help Desk Support candidate to provide tier 1 support for our client. Role Overview Provide first-line technical and operational support to end users Serve as the primary contact for ...
We are seeking a Help Desk Support candidate to provide tier 1 support for our client. Role Overview Provide first-line technical and operational support to end users Serve as the primary contact for ...
Customer Service Representative III
Lewisville, TX · On-site
$14.75 - $20/hr
... chat support. * Re-route customers to other areas of support and departments based on product ... Participate in testing with internal IT support to provide feedback on internal systems. * Respond ...
Customer Service Representative III
Lewisville, TX · On-site
$14.75 - $20/hr
... chat support. * Re-route customers to other areas of support and departments based on product ... Participate in testing with internal IT support to provide feedback on internal systems. * Respond ...
Customer Service Representative III
$14.75 - $20/hr
... chat support. * Re-route customers to other areas of support and departments based on product ... Participate in testing with internal IT support to provide feedback on internal systems. * Respond ...
Customer Service Representative III
$14.75 - $20/hr
... chat support. * Re-route customers to other areas of support and departments based on product ... Participate in testing with internal IT support to provide feedback on internal systems. * Respond ...
Start your journey with Blue Compass RV as we are looking Help Desk & IT Support Specialist to join our incredible team. The person in this role will provide technical assistance to associates ...
Start your journey with Blue Compass RV as we are looking Help Desk & IT Support Specialist to join our incredible team. The person in this role will provide technical assistance to associates ...
Help Tech Chat Support information
See Grand Prairie, TX salary details
$25.6K - $28.9K
0% of jobs
$28.9K - $32.3K
3% of jobs
$35.6K is the 25th percentile. Wages below this are outliers.
$32.3K - $35.6K
22% of jobs
The median wage is $37.5K / yr.
$35.6K - $39K
43% of jobs
$39K - $42.3K
6% of jobs
$42.5K is the 75th percentile. Wages above this are outliers.
$42.3K - $45.7K
6% of jobs
$45.7K - $49K
6% of jobs
$49K - $52.4K
5% of jobs
$52.4K - $55.8K
3% of jobs
$55.8K - $59.1K
3% of jobs
$59.1K - $62.5K
1% of jobs
$25.6K
$41.2K
$62.5K
How much do help tech chat support jobs pay per year?
As of May 28, 2026, the average yearly pay for help tech chat support in Grand Prairie, TX is $41,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $44,500.00 per year, depending on experience, location, and employer.
How can I make $2000 a week working from home?
Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Grand Prairie, TX? For Help Tech Chat Support jobs in Grand Prairie, TX, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Grand Prairie, TX look for? The top searched job categories for Help Tech Chat Support jobs in Grand Prairie, TX are:
What cities near Grand Prairie, TX are hiring for Help Tech Chat Support jobs? Cities near Grand Prairie, TX with the most Help Tech Chat Support job openings:
AEG Vision rating
5.3
Based on 47 frontline employees who took The Breakroom Quiz
31st of 38 rated optical retailers
Job description
The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests.
- Field incoming help requests from end users via ticketing system and assist in a respectful manner
- Document all pertinent information including all decisions made, actions taken, and confirmation of a successful result
- Maintain excellent customer service over the phone, helpdesk, chat systems, or email
- Ticket escalation resource tier 1/2 for all type of IT support requests
- Diagnostic and repair of supported hardware and software
- Identify and learn appropriate software and hardware used and supported by the organization
- Perform post resolution follow-ups to help requests
- Maintain help sheets and knowledge base articles for end users
- Assist with maintenance of local site IT systems documentation
What AEG Vision employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About AEG Vision
Sourced by ZipRecruiter
Industry
Outpatient health care
Company size
1,001 - 5,000 Employees
Headquarters location
Dallas, TX, US
Year founded
2017