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Help Tech Chat Support Jobs in Erie, PA (NOW HIRING)

Company Description About Collabera Collabera is the largest minority-owned Information Technology ... help desk. In this role you will interact within business processes focused on customer issue ...

Direct Support Professional

Erie, PA · On-site

$14.50 - $17.75/hr

Helping with technology to support with budgeting and general financial supports. * Seek out prospects for training and education and/or adult learning opportunities. * Complete and maintain accurate ...

HR Support Specialist

Erie, PA · On-site

$53K - $63K/yr

Serve as a liaison between employees, agents, vendors, and outside organizations to help resolve ... Learn and utilize HR systems and technology to support department operations. * Assist with system ...

Cursor Tutor

Erie, PA · Remote

$18 - $40/hr

... support, lesson generation, and engagement features, helping you save prep time and focus on ... Guides students through writing code with AI suggestions, using chat to generate and modify code ...

Under moderate supervision, supports assigned human resource (HR) function with various clerical ... helping customers capitalize on change and master the momentum of technology. We're building ...

Under moderate supervision, supports assigned human resource (HR) function with various clerical ... helping customers capitalize on change and master the momentum of technology. We're building ...

Under moderate supervision, supports assigned human resource (HR) function with various clerical ... helping customers capitalize on change and master the momentum of technology. We're building ...

Under moderate supervision, supports assigned human resource (HR) function with various clerical ... helping customers capitalize on change and master the momentum of technology. We're building ...

The Lead CT Technologist plays a key role in supporting daily operations, mentoring staff, and helping drive departmental success. This full-time position works rotating shifts, including weekends ...

Showing results 41-60

Help Tech Chat Support information

See Erie, PA salary details

$26.2K

$42.1K

$63.9K

How much do help tech chat support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for help tech chat support in Erie, PA is $42,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $45,500.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Erie, PA?

For Help Tech Chat Support jobs in Erie, PA, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Erie, PA look for?

The top searched job categories for Help Tech Chat Support jobs in Erie, PA are:

What cities near Erie, PA are hiring for Help Tech Chat Support jobs?

Cities near Erie, PA with the most Help Tech Chat Support job openings:

IT Field Support Technician_Buffalo

Red Knight Solutions, LLC

Erie, PA • On-site

Part-time

Re-posted 16 days ago


Job description

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
  • Providing customer break fix support for designated equipment
  • Communicating clearly in written and verbal form
  • Possess excellent customer service skills
  • Accepting and delivery of all service calls assigned
  • Completing all administrative tasks associated with each call
  • Responsible for control and return of assets and inventory
  • Other duties may be assigned to meet business needs
  • May provide functional guidance to colleagues
Requirements
  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive yourself to client locations
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Valid driver's license
  • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
  • Must own a basic repair tool kit

By providing your phone number on this application, you consent to receive SMS text messages from Gr8ttek regarding your application status, interview scheduling, onboarding updates, and hiring notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.