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Help Scout Jobs (NOW HIRING)

Avalon

Talent Management Intern

Beverly Hills, CA · On-site

$17.25 - $23/hr

Attend shows to help scout and identify emerging talent * Arrange client travel and create itineraries * Learn how to give notes/feedback to talent, writers, and executives * Script coverage SKILLS ...

Avalon

Talent Management Intern

Beverly Hills, CA · On-site

$17.25 - $23/hr

Attend shows to help scout and identify emerging talent * Arrange client travel and create itineraries * Learn how to give notes/feedback to talent, writers, and executives * Script coverage SKILLS ...

Scout Motors

Patent Agent

Charlotte, NC · On-site

... maintaining Scout Motors' patent database, including adding tags/keywords to disclosures and patent filings to help with generating relevant reports for business leaders. Location & Travel ...

Scout Motors

Senior DevOps Engineer

Charlotte, NC · On-site

$127K - $163K/yr

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American ... Help choose and select managed cloud services that meet the needs of the platform engineering team ...

Scout Motors

Specialist TOE Body Systems

Columbia, SC · On-site

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American ... Creating CAD-Data to help the body systems team with new concepts and find solutions in a dynamic ...

Scout Motors

Staff Technical Product Manager

Fremont, CA · On-site

$182K - $211K/yr

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American ... help customers manage their vehicle, charge, and pay for services. Be ready to drive alignment with ...

Scout Motors

Patent Agent

Charlotte, NC

$120K - $145K/yr

... maintaining Scout Motors' patent database, including adding tags/keywords to disclosures and patent filings to help with generating relevant reports for business leaders. Location & Travel ...

Scout Motors

Recruiter

Charlotte, NC · On-site

This role blends execution with strategy-balancing speed, quality, and experience-while helping build the teams that will power a new era for an iconic American brand. You'll bring Scout Motors ...

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How much do help scout jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for help scout in the United States is $13.40, according to ZipRecruiter salary data. Most workers in this role earn between $8.65 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by customer support professionals at Help Scout, and how does the team support overcoming them?

Customer support professionals at Help Scout often face challenges such as managing a high volume of customer inquiries, adapting to new product updates, and ensuring consistent, high-quality responses across various channels. The team structure emphasizes collaboration, with regular knowledge-sharing sessions, access to comprehensive internal documentation, and supportive peer reviews. Additionally, Help Scout fosters a remote-friendly culture that values open communication, helping team members feel connected and empowered to seek advice or share feedback when handling complex cases.

What is the difference between Help Scout vs Customer Support Specialist?

FeatureHelp ScoutCustomer Support Specialist
Primary RoleCustomer service platform for managing support emails and live chatProviding direct customer support via various channels
Required SkillsCustomer service, communication, basic technical knowledgeCustomer service, communication, problem-solving
Work EnvironmentOnline, remote or office-basedOffice or remote customer support centers
Common CertificationsNone required, but CRM or customer service certifications helpfulNone typically required

Help Scout is a customer service platform used by support teams to manage customer inquiries efficiently. In contrast, a Customer Support Specialist directly interacts with customers, providing support through various channels. While Help Scout is a tool, a Customer Support Specialist is a role that may utilize Help Scout or similar platforms. Both roles require strong communication skills, but Help Scout focuses on support management, whereas the Customer Support Specialist emphasizes direct customer interaction.

What is a Help Scout?

A Help Scout is a customer support professional who uses the Help Scout platform to manage customer inquiries, provide support, and ensure customer satisfaction. Help Scouts work with businesses to resolve issues via email, chat, or other channels supported by the Help Scout software. Their main goal is to deliver high-quality, timely assistance while maintaining a friendly and helpful demeanor. The term 'Help Scout' can refer to both the role of a customer support agent and users of the Help Scout software.

What job makes 10,000 a month without a degree?

Help Scout is a customer support software company, and roles such as customer support specialists or account managers can potentially earn around $10,000 per month with experience and strong skills. These positions often require excellent communication, problem-solving abilities, and familiarity with the company's tools, but typically do not require a college degree.

What are the key skills and qualifications needed to thrive as a Help Scout Customer Support Specialist, and why are they important?

To thrive as a Help Scout Customer Support Specialist, you need strong written communication skills, problem-solving abilities, and experience in customer service, often supported by familiarity with SaaS environments. Proficiency with Help Scout’s platform, ticketing systems, live chat tools, and basic CRM software is typically required. Empathy, patience, and the ability to work both independently and collaboratively are essential soft skills for building rapport with customers and resolving issues efficiently. These skills ensure effective support delivery, high customer satisfaction, and seamless workflow within a remote or distributed team.
More about Help Scout jobs
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What job categories do people searching Help Scout jobs look for? The top searched job categories for Help Scout jobs are:
Help Scout jobs near you
NSR College Volleyball Scout

NSR College Volleyball Scout

National Scouting Report Inc

Alabaster, AL

Full-time

Posted 15 days ago

Job description

NSR Volleyball Scout
Location: Nationwide / Flexible Territory
Apply Today: https://www.nsr-inc.com/careers

Founded in 1980, National Scouting Report is one of the most established and respected organizations in college recruiting. We work directly with college coaches, student-athletes, and families to bring clarity, structure, and verified evaluation to the recruiting process. Our mission is simple: help athletes find the right college fit—athletically, academically, and personally.
Role Overview: Volleyball Scout
NSR is seeking a Volleyball Scout with collegiate playing or coaching experience who understands the demands of the game and the realities of college recruiting. This role blends on-court evaluation, relationship-building, and consultative guidance for volleyball athletes and their families.
You will serve as a trusted resource in your territory—identifying talent, educating families, and helping athletes navigate their recruiting journey while representing one of the most recognized brands in college scouting.
Key Responsibilities
  • Identify and evaluate prospective softball student-athletes at showcases, tournaments, and local events
  • Conduct interviews with athletes and families to assess athletic, academic, and recruiting readiness
  • Enroll qualified athletes into appropriate NSR recruiting programs
  • Build relationships with high school and club coaches, trainers, and volleyball organizations
  • Collaborate with NSR’s internal recruiting and evaluation teams
  • Maintain accurate records and reports within NSR systems
  • Represent NSR professionally at events and in the community
Ideal Candidate Profile
  • Collegiate volleyball playing experience or HS / Club / College coaching background

  • Strong communication and relationship-building skills
  • Comfortable working with families in a consultative, educational role
  • Self-motivated, organized, and able to manage a flexible schedule
  • Sales or marketing experience is a strong plus

  • Passion for helping athletes reach the college level
Why Join NSR
  • Flexible, autonomous role with national brand support
  • Uncapped, performance-based earning potential
  • Professional training, tools, and proven recruiting systems
  • Meaningful, mission-driven work in the softball community
  • Growth opportunities within a respected organization
Ready to Make an Impact?
If you’re driven by the game of volleyball and motivated to help the next generation of athletes find their college path, we want to hear from you.

Apply Today: https://www.nsr-inc.com/careers