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Help Global Service Desk Jobs in Wausau, WI (NOW HIRING)

Daikin Applied

National Accounts Manager

Wausau, WI · Remote

$100.80K - $166.70K/yr

Aggressively pursue new national and/or global business that needs commercial HVAC systems. Develop ... Support and help drive solutions, offerings and programs to support vertical market growth. Work ...

Dover Corporation

2nd Shift CNC Machinist

Antigo, WI · On-site

$22 - $30.25/hr

Our global footprint reaches more than twelve locations in the Americas and more than six locations ... Our strong portfolio includes products and services offered under the brands Cook Compression, Cook ...

Dover Corporation

3rd Shift CNC Machinist

Antigo, WI · On-site

$22 - $30.25/hr

Our global footprint reaches more than twelve locations in the Americas and more than six locations ... Our strong portfolio includes products and services offered under the brands Cook Compression, Cook ...

Dover Corporation

3rd Shift CNC Machinist

Antigo, WI

$22 - $30.25/hr

Our global footprint reaches more than twelve locations in the Americas and more than six locations ... Our strong portfolio includes products and services offered under the brands Cook Compression, Cook ...

Dover Corporation

3rd Shift CNC Machinist

Antigo, WI

$22 - $30.25/hr

Our global footprint reaches more than twelve locations in the Americas and more than six locations ... Our strong portfolio includes products and services offered under the brands Cook Compression, Cook ...

Dover Corporation

2nd Shift CNC Machinist

Antigo, WI · On-site

$22 - $30.25/hr

Our global footprint reaches more than twelve locations in the Americas and more than six locations ... Our strong portfolio includes products and services offered under the brands Cook Compression, Cook ...

Dover Corporation

2nd Shift CNC Machinist

Antigo, WI · On-site

$22 - $30.25/hr

Our global footprint reaches more than twelve locations in the Americas and more than six locations ... Our strong portfolio includes products and services offered under the brands Cook Compression, Cook ...

Dover Corporation

2nd Shift CNC Machinist

Antigo, WI · On-site

$22 - $30.25/hr

Our global footprint reaches more than twelve locations in the Americas and more than six locations ... Our strong portfolio includes products and services offered under the brands Cook Compression, Cook ...

Dover Corporation

3rd Shift CNC Machinist

Antigo, WI

$22 - $30.25/hr

Our global footprint reaches more than twelve locations in the Americas and more than six locations ... Our strong portfolio includes products and services offered under the brands Cook Compression, Cook ...

Dover Corporation

2nd Shift CNC Machinist

Antigo, WI

$22 - $30.25/hr

Our global footprint reaches more than twelve locations in the Americas and more than six locations ... Our strong portfolio includes products and services offered under the brands Cook Compression, Cook ...

Dover Corporation

3rd Shift CNC Machinist

Antigo, WI · On-site

$22 - $30.25/hr

Our global footprint reaches more than twelve locations in the Americas and more than six locations ... Our strong portfolio includes products and services offered under the brands Cook Compression, Cook ...

Weg

Manager, Human Resources - North America

Wausau, WI · On-site

Oversee global mobility and immigration programs for the division * Drive continuous improvement of ... Day 1 Medical, Dental & Vision Coverage - no waiting period * 401(k) with Company Match to help you ...

City of Wausau

Facilities Maintenance Worker

Wausau, WI

$47.09K - $58.53K/yr

Purpose of the Position Help Keep Wausau Moving Behind every reliable bus ride is a team making ... What We're Looking For Someone who enjoys active, hands-on work (not stuck behind a desk) Takes ...

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How much do help global service desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for help global service desk in Wausau, WI is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Global Service Desk professional, and why are they important?

To excel as a Help Global Service Desk professional, you need strong troubleshooting abilities, familiarity with IT support protocols, and often a relevant IT certification such as CompTIA A+ or ITIL Foundation. Proficiency in ticketing systems (like ServiceNow or Jira), remote desktop tools, and knowledge of operating systems is typically required. Exceptional communication, patience, and problem-solving skills set top performers apart in this customer-facing role. These skills ensure efficient issue resolution, high user satisfaction, and reliable IT service delivery across global teams.

What are some common challenges faced by professionals working at a Help Global Service Desk, and how can they be managed?

Professionals at a Help Global Service Desk often encounter challenges such as managing high volumes of support requests from diverse time zones, addressing language or cultural differences, and troubleshooting issues remotely. Successfully navigating these challenges requires strong communication skills, adaptability, and effective use of ticketing and collaboration tools. Building technical expertise and staying updated on global company policies also help in providing consistent support, while teamwork and knowledge-sharing with colleagues ensure efficient problem resolution.

What is a Help Global Service Desk?

A Help Global Service Desk is a centralized support function that provides technical assistance and troubleshooting for users across different parts of an organization, often spanning multiple countries or regions. It handles IT-related queries, incidents, and service requests, ensuring that users receive timely support regardless of their location. This global approach helps standardize processes, streamline communication, and provide consistent service quality around the world.

Is CSR an entry level job?

A Customer Service Representative (CSR) role at a Help Global Service Desk is typically considered an entry-level position, often requiring minimal prior experience. It usually involves basic communication skills, problem-solving, and familiarity with help desk tools, making it accessible to those starting their IT or customer service careers.

What is the difference between Help Global Service Desk vs Help Desk Technician?

AspectHelp Global Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI-SAT
Work EnvironmentGlobal, multi-location, 24/7 supportOffice-based, local or remote support
Employer & IndustryLarge corporations, IT service providersSmall to medium businesses, IT support firms

The Help Global Service Desk typically handles support across multiple locations and time zones, requiring advanced certifications and broader scope. Help Desk Technicians focus on local or specific user issues, often with less complex responsibilities. Both roles require strong customer service skills, but the Global Service Desk involves more coordination and technical expertise.

What are popular job titles related to Help Global Service Desk jobs in Wausau, WI? For Help Global Service Desk jobs in Wausau, WI, the most frequently searched job titles are:
What job categories do people searching Help Global Service Desk jobs in Wausau, WI look for? The top searched job categories for Help Global Service Desk jobs in Wausau, WI are:
What cities near Wausau, WI are hiring for Help Global Service Desk jobs? Cities near Wausau, WI with the most Help Global Service Desk job openings:
Help Global Service Desk jobs near you

Specialist Operational Buyer/Planner

JBT Marel Corporation

Stratford, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

Job description

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.
Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.
Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.
Are you driven by excellence, skilled in product improvements and new developments on A&B Process Systems, a business unit of JBT Corporation, is an industry leader in the design, fabrication, automation and installation of stainless-steel process systems used in a variety of industries. At A&B Process Systems, our quality stainless steel process vessels, stainless steel process modules, skidded systems and process automation systems are all developed at one location in Stratford, Wisconsin. Our advanced manufacturing facility is distributed over five physical plants. As a member of the JBT Marel team, you will find that you are joining a world class organization with an entrepreneurial work environment and innovative spirit.
At JBT Marel, we're seeking a Specialist Operational Buyer/Planner to join our forward-thinking, innovative team and help us deliver world-class solutions.
If you're ready to make an impact, we want to hear from you! This position is located, onsite, in Stratford, Wisconsin. There is no relocation package with this position.
As the Specialist Operational Buyer/Planner, you will report to the Site Procurement Manager, the Buyer is responsible for purchase order management, supplier development, and driving cost savings initiatives. Success in this role requires excellent communication skills, strong time management, and the ability to work independently. This position will actively support continuous improvement initiatives across the supply chain. The Purchasing Department is responsible for sourcing and procuring materials, components, and services required to support manufacturing and operational needs. The team ensures supply continuity, cost control, quality compliance, and alignment with production schedules and business objectives.
Among other tasks, here's what you'll be doing:
  • Responsible for managing assigned commodity spend using a Total Cost of Ownership methodology, considering price, quality, delivery performance, and lifecycle costs.
  • Relationship owner for assigned supply base ensuring alignment with Company goals regarding Delivery, Quality, Inventory, Cost, and Risk.
  • Conduct timely negotiations with assigned supply base to support Company cost management process on an as needed basis.
  • With oversight, create, maintain, and communicate inventory stocking and replenishment strategy for assigned supply base through data collection/analysis, internal collaborative discussion, and market intelligence.
  • Daily tactical management of assigned relationships which includes purchase order creation/maintenance, expedites, and date acknowledgement.
  • System maintenance, including vendor onboarding, part number creation and maintenance, and planning parameter maintenance for all serviced suppliers and replenishment locations.
  • Participate as a member of a Project Team and/or Cross Functional Team as required and other related duties as assigned.

What kind of person are you?
  • Knowledge of purchasing/supply chain/sourcing fundamental processes
  • Proficiency in Microsoft Office, with strong Excel skills
  • Working knowledge of ERP functionality as it relates to job responsibilities.
  • Excellent interpersonal skills focusing on teamwork and servicing internal and external customers.
  • Excellent verbal and written communication skills
  • Strong problem-solving skills with the ability to think critically
  • Ability to manage multiple conflicting priorities.
  • You must be authorized to work in the US without sponsorship now or in the future.

Who are we?
We are innovators who find purpose in creating impactful solutions. Our mission is to transform the future of food by enabling sustainable and affordable production. At JBT Marel, we're uniquely positioned to make it happen - but we need talented people like you to help us succeed.
If you have a passion for driving Excellence, Innovation, and Unity on a global scale, we invite you to join our team at Marel.
What's in it for you?
By joining JBT Marel, you'll enjoy:
  • Value-driven work: Make a direct impact on our operations and customer satisfaction.

Travel & Location
  • This position is in Stratford, Wisconsin. Majority of time is spent on site.
  • We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.
  • We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.
  • We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth!

Benefits: JBT Marel Corporation offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.
Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
Equal Opportunity Employment:
JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524.
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