Minneapolis, MN · Remote
$21 - $28.75/hr
Service Desk Support Analyst Location: Minnesota (Remote) Employment Type: Contract Schedule ... help deliver reliable support while ensuring a seamless technology experience for end users.
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Minneapolis, MN · Remote
$21 - $28.75/hr
Service Desk Support Analyst Location: Minnesota (Remote) Employment Type: Contract Schedule ... help deliver reliable support while ensuring a seamless technology experience for end users.
Service Desk Support Manager Role Summary The Service Desk Support Manager oversees the technical support team that provides assistance to employees or sales agents facing issues with hardware ...
Service Desk Support Manager Role Summary The Service Desk Support Manager oversees the technical support team that provides assistance to employees or sales agents facing issues with hardware ...
Saint Paul, MN · On-site
$60K - $75K/yr
We have more than three decades of experience helping lenders reduce time-to-market, streamline ... This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates ...
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Saint Paul, MN · On-site
$60K - $75K/yr
We have more than three decades of experience helping lenders reduce time-to-market, streamline ... This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates ...
Saint Paul, MN · On-site
$16.37/hr
Information Desk Student Assistants staff the Information Desk in the Library. The Information Desk is an integral part of the campus and Library operation and serves as the first point of contact ...
Saint Paul, MN · On-site
$16.37/hr
Information Desk Student Assistants staff the Information Desk in the Library. The Information Desk is an integral part of the campus and Library operation and serves as the first point of contact ...
Information Desk Student Assistant Information Desk Student Assistants staff the Information Desk in the Library. The Information Desk is an integral part of the campus and Library operation and ...
Information Desk Student Assistant Information Desk Student Assistants staff the Information Desk in the Library. The Information Desk is an integral part of the campus and Library operation and ...
Golden Valley, MN · Hybrid
$50K - $60K/yr
Service Desk Analyst 1 FLSA Status: Non-Exempt Technical Services Reports To: Director of Service ... Provide phone support for helpdesk calls. * Efficiently triage and resolve service requests ...
Golden Valley, MN · Hybrid
$50K - $60K/yr
Service Desk Analyst 1 FLSA Status: Non-Exempt Technical Services Reports To: Director of Service ... Provide phone support for helpdesk calls. * Efficiently triage and resolve service requests ...
Saint Paul, MN · On-site
$20.75 - $28.25/hr
Service Desk Support Analyst Location: Saint Paul, MN (Hybrid) Client is seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical ...
Saint Paul, MN · On-site
$20.75 - $28.25/hr
Service Desk Support Analyst Location: Saint Paul, MN (Hybrid) Client is seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical ...
Golden Valley, MN · Hybrid
$65K - $75K/yr
JOB SUMMARY The Service Desk Analyst 2 will model the Netrio mission, vision, and values each day ... better help to serve each of them when the need arises. Customer service will be an important ...
Golden Valley, MN · Hybrid
$65K - $75K/yr
JOB SUMMARY The Service Desk Analyst 2 will model the Netrio mission, vision, and values each day ... better help to serve each of them when the need arises. Customer service will be an important ...
Minneapolis, MN · On-site
$20/hr
Service Desk Employment Type: Full Time Location: Minneapolis Compensation: $20.00 / hour Description Service Desk Analyst Position Responsibilities * Take initial telephone inquiries and ...
Minneapolis, MN · On-site
$20/hr
Service Desk Employment Type: Full Time Location: Minneapolis Compensation: $20.00 / hour Description Service Desk Analyst Position Responsibilities * Take initial telephone inquiries and ...
Minneapolis, MN · On-site
$20 - $28/hr
L2 Desk Side Support Technician Location : Minneapolis, Minnesota (5 days Onsite) Primary Skill ServiceNow Ticket Management Position Overview The Deskside Support Technician provides onsite ...
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Minneapolis, MN · On-site
$20 - $28/hr
L2 Desk Side Support Technician Location : Minneapolis, Minnesota (5 days Onsite) Primary Skill ServiceNow Ticket Management Position Overview The Deskside Support Technician provides onsite ...
Minneapolis, MN · On-site
$21 - $28.25/hr
Desk-side Support Technician Location: Minneapolis, Minnesota (5 days onsite) Provide on-site technical support and troubleshooting for end-user desktop and software issues. Diagnose and resolve ...
Minneapolis, MN · On-site
$21 - $28.25/hr
Desk-side Support Technician Location: Minneapolis, Minnesota (5 days onsite) Provide on-site technical support and troubleshooting for end-user desktop and software issues. Diagnose and resolve ...
Saint Paul, MN · On-site
$50K - $87K/yr
Help remote employees troubleshoot home office setups, including docking stations and Citrix ... desk or IT support role * Working knowledge of Windows 11 and Microsoft 365 applications
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Saint Paul, MN · On-site
$50K - $87K/yr
Help remote employees troubleshoot home office setups, including docking stations and Citrix ... desk or IT support role * Working knowledge of Windows 11 and Microsoft 365 applications
Hopkins, MN · On-site
$17.25 - $22.25/hr
Understand the various media sources that interface with the Service Desk * Champion, implement or support change * Identify process efficiencies within the Service Centre and to take corrective ...
Hopkins, MN · On-site
$17.25 - $22.25/hr
Understand the various media sources that interface with the Service Desk * Champion, implement or support change * Identify process efficiencies within the Service Centre and to take corrective ...
Minnetonka, MN · Remote
$19.10 - $27.70/hr
The Copier Support Desk Technician I is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will provide first level ...
Minnetonka, MN · Remote
$19.10 - $27.70/hr
The Copier Support Desk Technician I is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will provide first level ...
Minneapolis, MN · On-site
$20/hr
Description Service Desk Analyst Position Responsibilities * Take initial telephone inquiries and troubleshoot hardware, software, or network problems * Monitor incoming tickets and alerts in the ...
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Minneapolis, MN · On-site
$20/hr
Description Service Desk Analyst Position Responsibilities * Take initial telephone inquiries and troubleshoot hardware, software, or network problems * Monitor incoming tickets and alerts in the ...
Minnetonka, MN · On-site
$19.10 - $27.70/hr
The Copier Support Desk Technician I is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will provide first level ...
Minnetonka, MN · On-site
$19.10 - $27.70/hr
The Copier Support Desk Technician I is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will provide first level ...
Apart from this, we also provide IT Staffing services that can help your organization to a great ... We are looking to fill multiple positions for Service Desk specialists in Minneapolis MN.
Apart from this, we also provide IT Staffing services that can help your organization to a great ... We are looking to fill multiple positions for Service Desk specialists in Minneapolis MN.
Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide. Three years previous IT Service Desk performing at a ...
Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide. Three years previous IT Service Desk performing at a ...
$85K - $115K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
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$85K - $115K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
Saint Paul, MN · On-site
$20.75 - $28.25/hr
You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical ...
Saint Paul, MN · On-site
$20.75 - $28.25/hr
You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical ...
$13.05 - $15.01
2% of jobs
$15.01 - $16.98
6% of jobs
$16.98 - $18.95
12% of jobs
$19.51 is the 25th percentile. Wages below this are outliers.
$18.95 - $20.92
17% of jobs
The median wage is $22.50 / hr.
$20.92 - $22.89
16% of jobs
$22.89 - $24.86
16% of jobs
$25.84 is the 75th percentile. Wages above this are outliers.
$24.86 - $26.83
12% of jobs
$26.83 - $28.80
7% of jobs
$28.80 - $30.77
6% of jobs
$30.77 - $32.74
3% of jobs
$32.74 - $34.71
2% of jobs
$13
$23
$34
| Aspect | Help Desk | Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs |
| Work Environment | Office or remote; front-line support for end-users | Office or remote; more specialized technical troubleshooting |
| Employer & Industry Usage | Used across various industries for user support | Common in IT, tech companies, and service providers |
| Search & Comparison Intent | High overlap; both support end-users with technical issues |
Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.
The most popular types of Help Desk jobs in Maple Grove, MN are:
The top searched job categories for Help Desk jobs in Maple Grove, MN are:
Cities near Maple Grove, MN with the most Help Desk job openings:
$21 - $28.75/hr
Contractor
Posted 20 days ago
Service Desk Support Analyst
Location: Minnesota (Remote)
Employment Type: Contract
Schedule: Standard Business Hours (Occasional On-Site Meetings as Required)
Experience: 2–4+ Years of Technical Support or Service Desk Experience
About the RoleWe are seeking a customer-focused Service Desk Support Analyst to provide first-level technical support in a fast-paced enterprise environment. This role is responsible for resolving IT incidents, supporting end users, troubleshooting hardware and software issues, and delivering exceptional customer service while meeting established service level objectives.
ResponsibilitiesProvide technical support to end users via phone, email, and remote support tools.
Troubleshoot and resolve issues related to Windows, macOS, Microsoft 365, VPN connectivity, printers, mobile devices, and desktop hardware/software.
Perform user account administration, password resets, account unlocks, and Active Directory support while following security protocols.
Log, track, document, and resolve incidents using enterprise ITSM/ticketing systems, escalating complex issues when appropriate.
Maintain accurate documentation, contribute to knowledge base articles, and recommend process improvements to enhance service delivery.
High School Diploma/GED with 4+ years, Associate Degree with 2+ years, or Bachelor's Degree in Information Technology, Computer Science, or a related field.
Experience supporting Windows 10/11, macOS, Microsoft 365, Active Directory, Group Policy, VPN, TCP/IP, DNS, DHCP, and remote users.
Strong troubleshooting skills for desktop hardware, software, printers, mobile devices, and endpoint technologies.
Excellent communication, customer service, analytical, and problem-solving skills.
ITIL Foundation, CompTIA A+, Network+, Microsoft, or other relevant technical certifications preferred.
Specialty: Information Technology
Sub Specialty: Service Desk / Technical Support
Employment Type: Contract
Work Location: Remote (Occasional On-Site Meetings)
Environment: Enterprise IT Support
Technologies: Windows 10/11, macOS, Microsoft 365, Active Directory, Group Policy, VPN, TCP/IP, DNS, DHCP, Endpoint Security, ITSM, Remote Support Tools
Join a collaborative IT team where your technical expertise and customer-focused approach will help deliver reliable support while ensuring a seamless technology experience for end users.
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In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.
Recruiting and staffing services
51 - 200 Employees
Hazlet, NJ, US
2022
