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Entry Level Help Desk Jobs in Maple Grove, MN (NOW HIRING)

Katapult Network

Front Desk Receptionist EntryLevel

Minneapolis, MN · On-site

$15.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We focus on helping recent college graduates, with no experience, get access to full-time, ... The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare ...

Katapult Network

Account Coordinator (Entry-Level)

Minneapolis, MN · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We focus on helping recent college graduates, with no experience, get access to full-time, ... Serve as backup support for front desk or administrative functions as needed * Monitor and update ...

Katapult Network

Office Assistant (Entry-Level)

Bloomington, MN

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We focus on helping recent college graduates, with no experience, get access to full-time, ... Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office ...

Katapult Network

Office Assistant EntryLevel

Bloomington, MN · On-site

$16.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We focus on helping recent college graduates, with no experience, get access to full-time, ... Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office ...

Katapult Network

Office Assistant (Entry-Level)

Bloomington, MN · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We focus on helping recent college graduates, with no experience, get access to full-time, ... Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Maple Grove, MN

Entry Level Help Desk information

See Maple Grove, MN salary details

$13

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How much do entry level help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level help desk in Maple Grove, MN is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.59 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are the most commonly searched types of Help Desk jobs in Maple Grove, MN?

The most popular types of Help Desk jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Entry Level Help Desk jobs?

Cities near Maple Grove, MN with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Maple Grove, MN as of August 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,307 per year, or $23.7 per hour.

Front Desk Receptionist (Entry-Level)

Katapult Network

Saint Paul, MN • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Bachelor's Degree Required to Apply

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.

The Job

We are currently recruiting an entry-level Front Desk Receptionist to support a healthcare organization focused on delivering an excellent patient experience. This role serves as the first point of contact for patients and visitors and is ideal for candidates who enjoy working with people, staying organized, and contributing to a positive, professional environment.

In this position, you will assist with scheduling, communication, and day-to-day front office operations while ensuring patients feel welcomed and supported. This is a great opportunity for recent graduates looking to build experience in healthcare administration and client-facing roles.

What You Will Be Doing as a Front Desk Receptionist:

  • Welcome patients and visitors with friendly, professional service
  • Assist with check-in, scheduling, and general inquiries
  • Answer incoming calls and direct questions appropriately
  • Maintain accurate patient records and update information in systems
  • Coordinate appointment details and provide clear instructions
  • Manage paperwork, forms, and administrative tasks
  • Follow up with patients as needed to ensure a smooth experience
  • Support daily front office operations and team needs

What We're Looking For in a Front Desk Receptionist

  • Communication: Clear, friendly communication in person and over the phone
  • Professionalism: Positive attitude and comfort interacting with a wide range of people
  • Attention to detail: Accurate when handling records and documentation
  • Organization: Able to manage multiple tasks and stay on top of responsibilities
  • Customer mindset: Welcoming, patient, and focused on creating a great experience
  • Adaptability: Comfortable learning new systems and working in a fast-paced environment

Requirements to be a Front Desk Receptionist:

  • Bachelor's degree

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.

We're social! Follow us on:

Instagram: @katapultnetworkinc

Facebook: Katapult Network

LinkedIn: Katapult Network

Similar job titles that we would consider: Administrative Assistant, Executive Assistant, Operations Assistant, Office Admin, Admin Assistant, Office Manager, Office Assistant, Corporate Assistant, Operations Manager, Receptionist, Patient Services Representative, Health Services Representative, General Office Assistant, Office Administrative Assistant, Receptionist/Office Assistant,, Scheduling Assistant, Corporate Administrative Assistant, Secretary, Office Support, Office Support Assistant, Customer Support Specialist

Company Description

Katapult Network is designed to help recent college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the nation’s top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations that want to find their next generation of talent.