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Help Desk Volunteer Jobs in Bothell, WA (NOW HIRING)

SJCC

Guest Experience Specialist

Mercer Island, WA

$17.50 - $20/hr

Help maintain an organized, clean, and inviting Welcome Desk. * Support cafe operations and other ... volunteers giving back, and guests visiting for the first time. You'll be part of creating an ...

New

SJCC

Guest Experience Specialist

Mercer Island, WA · On-site

$17.50 - $20/hr

Help maintain an organized, clean, and inviting Welcome Desk. * Support café operations and other ... volunteers giving back, and guests visiting for the first time. You'll be part of creating an ...

New

Gateway Church

Admin Asst Student Ministries

Poulsbo, WA

$17.13 - $18/hr

... help with your tasks when you are sick or on vacation. * Take your turn filling in at the receptionist's desk when she is ill. * Please upload a resume, a cover letter detailing your experience and ...

Eumcjobs

Business Administrator

Edmonds, WA

... volunteers Oversees counting crew Serves as church treasurer FINANCE Responsible for all banking ... Thrift Shop Help prepare annual budget Create and distribute end of year giving reports to ...

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Showing results 41-60

All JobsHelp Desk Volunteer JobsHelp Desk Volunteer Jobs in Bothell, WA

Help Desk Volunteer information

See Bothell, WA salary details

$9

$21

$37

How much do help desk volunteer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for help desk volunteer in Bothell, WA is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.60 per hour, depending on experience, location, and employer.

What are some common challenges faced by help desk volunteers, and how can they be effectively managed?

Help Desk Volunteers often encounter challenges such as handling a high volume of inquiries, addressing technical issues with limited resources, and communicating with users who may be unfamiliar with technology. To effectively manage these challenges, it’s important to stay organized, prioritize tasks based on urgency, and maintain patience and empathy when assisting users. Regular training and collaboration with other volunteers or team members can also help build confidence and improve problem-solving skills.

What is the difference between Help Desk Volunteer vs Help Desk Technician?

AspectHelp Desk VolunteerHelp Desk Technician
Required CredentialsNone typically required; some basic IT knowledge helpfulOften requires certifications like CompTIA A+ or similar
Work EnvironmentVolunteer settings, nonprofits, community centersCorporate, IT support centers, or internal company teams
Employer & Industry UsageNonprofits, charities, community organizationsBusinesses, IT service providers, corporate IT departments
Common Search & Comparison IntentUnderstanding volunteer roles in IT supportSeeking professional IT support roles or career info

Help Desk Volunteers typically assist in non-profit or community settings without formal certifications, focusing on basic support. Help Desk Technicians usually work in corporate environments, requiring certifications and technical skills to handle more complex issues. While both roles involve troubleshooting and customer service, the technician role is more specialized and paid, whereas the volunteer role is more entry-level and voluntary.

What are the key skills and qualifications needed to thrive as a help desk volunteer?

To thrive as a Help Desk Volunteer, you need basic technical troubleshooting skills, familiarity with common software and hardware, and generally a high school diploma or equivalent. Experience with ticketing systems, remote support tools, and standard office software is often valuable. Patience, strong communication, and a customer-focused attitude help volunteers effectively assist users and resolve issues. These skills are crucial for ensuring users receive timely, clear support and fostering a positive organizational environment.

What is a help desk volunteer?

Help Desk Volunteers are individuals who provide support and assistance to users experiencing technical or service-related issues, often in nonprofit organizations, libraries, schools, or community centers. They help answer questions, troubleshoot problems, and guide users through resolving their concerns, whether it involves computer systems, software, or organizational services. These volunteers play a crucial role in ensuring smooth operations and positive user experiences, all while gaining valuable skills in customer service and technical support.

What are the most commonly searched types of Help Desk jobs in Bothell, WA?

The most popular types of Help Desk jobs in Bothell, WA are:

What job categories do people searching Help Desk Volunteer jobs in Bothell, WA look for?

The top searched job categories for Help Desk Volunteer jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Help Desk Volunteer jobs?

Cities near Bothell, WA with the most Help Desk Volunteer job openings:

Help Desk Volunteer jobs near you
Infographic showing various Help Desk Volunteer job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,497 per year, or $21.4 per hour.

Facility Access & Day Porter Assistant

System One

Bellevue, WA • On-site

$37 - $74/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Job Title: Facility Access & Day Porter Assistant Location: Bellevue, WA & Everett, WA Type: Contract Compensation: $37.00 - $74.00 per hour Contractor Work Model: Onsite

Responsibilities

  • Manage the flow of the front desk, greet guests, assist visitors, and ensure adherence to Facility Access and Security Procedures.
  • Assist with facility-related tasks including requests from staff via service desk portal, JIRA, and general administrative duties.
  • Coordinate meeting logistics for conference rooms, including scheduling, catering, setup, and cleanup.
  • Assist with onboarding and offboarding staff and direct guests or vendors to designated areas within the facilities.
  • Maintain cleanliness, organization, and inventory of common areas, breakrooms, and appliances such as refrigerators, coffee machines, and microwaves.
  • Handle receipt and distribution of mail and packages, including shipping assistance as needed.
  • Learn and understand business operations to provide value-added service and strengthen vendor relationships.
  • Support emergency response efforts as part of the team.
  • Participate in regular cleaning and maintenance of breakrooms and conference rooms on a weekly, quarterly, and annual basis.
  • Use Maptician to assist staff in reserving "hotel" desks and float offices for specific staff members.
  • Travel between Bellevue and Everett locations to provide additional support as needed.
  • Perform other duties as assigned to support the facilities team.

Requirements

  • 1-3 years of front desk reception or related customer service experience; high-volume reception experience preferred.
  • Excellent customer service, interpersonal, and communication skills.
  • Reliable and dependable with the ability to work flexible hours from 6:30am to 5:30pm.
  • High school diploma required; AA degree preferred or equivalent experience.
  • Proficiency in MS Word, Excel, Outlook, and PowerPoint; familiarity with JIRA service desk, Maptician, and Confluence is a plus.
  • Strong organizational skills, attention to detail, and ability to prioritize tasks effectively.
  • Effective problem-solving skills and the ability to work independently with minimal supervision.
  • Professional demeanor with excellent written and verbal communication skills.
  • Ability to lift up to 30 pounds and perform physical tasks associated with the role.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #161-Managed Staffing Charlotte