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Help Desk Volunteer Jobs in Bothell, WA (NOW HIRING)

Astronics

Facilities Technician (2026-127)

Kirkland, WA · On-site

$21.93 - $29.67/hr

Respond to Help Desk requests from employees and assist front lobby as needed. Schedule and ... Stay Healthy - Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary ...

Astronics

Facilities Technician (2026-127)

Kirkland, WA

$21.93 - $29.67/hr

Respond to Help Desk requests from employees and assist front lobby as needed. * Schedule and ... Stay Healthy - Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary ...

Astronics

Facilities Technician (2026-127)

Kirkland, WA · On-site

$21.93 - $29.67/hr

Respond to Help Desk requests from employees and assist front lobby as needed. Schedule and ... Stay Healthy - Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary ...

TEKsystems

Desktop Support Technician

Seattle, WA · On-site

$22 - $23/hr

This position will require previous healthcare experience in an IT (help desk or desktop support ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

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Showing results 21-40

All JobsHelp Desk Volunteer JobsHelp Desk Volunteer Jobs in Bothell, WA

Help Desk Volunteer information

See Bothell, WA salary details

$9

$21

$37

How much do help desk volunteer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help desk volunteer in Bothell, WA is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.60 per hour, depending on experience, location, and employer.

What is a help desk volunteer?

Help Desk Volunteers are individuals who provide support and assistance to users experiencing technical or service-related issues, often in nonprofit organizations, libraries, schools, or community centers. They help answer questions, troubleshoot problems, and guide users through resolving their concerns, whether it involves computer systems, software, or organizational services. These volunteers play a crucial role in ensuring smooth operations and positive user experiences, all while gaining valuable skills in customer service and technical support.

What are the key skills and qualifications needed to thrive as a help desk volunteer?

To thrive as a Help Desk Volunteer, you need basic technical troubleshooting skills, familiarity with common software and hardware, and generally a high school diploma or equivalent. Experience with ticketing systems, remote support tools, and standard office software is often valuable. Patience, strong communication, and a customer-focused attitude help volunteers effectively assist users and resolve issues. These skills are crucial for ensuring users receive timely, clear support and fostering a positive organizational environment.

What are some common challenges faced by help desk volunteers, and how can they be effectively managed?

Help Desk Volunteers often encounter challenges such as handling a high volume of inquiries, addressing technical issues with limited resources, and communicating with users who may be unfamiliar with technology. To effectively manage these challenges, it’s important to stay organized, prioritize tasks based on urgency, and maintain patience and empathy when assisting users. Regular training and collaboration with other volunteers or team members can also help build confidence and improve problem-solving skills.

What is the difference between Help Desk Volunteer vs Help Desk Technician?

AspectHelp Desk VolunteerHelp Desk Technician
Required CredentialsNone typically required; some basic IT knowledge helpfulOften requires certifications like CompTIA A+ or similar
Work EnvironmentVolunteer settings, nonprofits, community centersCorporate, IT support centers, or internal company teams
Employer & Industry UsageNonprofits, charities, community organizationsBusinesses, IT service providers, corporate IT departments
Common Search & Comparison IntentUnderstanding volunteer roles in IT supportSeeking professional IT support roles or career info

Help Desk Volunteers typically assist in non-profit or community settings without formal certifications, focusing on basic support. Help Desk Technicians usually work in corporate environments, requiring certifications and technical skills to handle more complex issues. While both roles involve troubleshooting and customer service, the technician role is more specialized and paid, whereas the volunteer role is more entry-level and voluntary.

What are the most commonly searched types of Help Desk jobs in Bothell, WA?

The most popular types of Help Desk jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Help Desk Volunteer jobs?

Cities near Bothell, WA with the most Help Desk Volunteer job openings:

Help Desk Volunteer jobs near you
Infographic showing various Help Desk Volunteer job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,497 per year, or $21.4 per hour.

Office Manager - Hourly

4000 Archdiocese of Seattle Payroll Svc

Sammamish, WA • On-site

$25 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Assist parishioners, visitors, and vendors by greeting, helping, and directing them, and ensure messages are properly distributed to staff.

  • Manage administrative tasks such as maintaining sacramental records, parish notifications, the parish census database, and supporting liturgical and facility scheduling.

  • Provide general administrative support to staff, maintain office supplies and equipment, and coordinate with volunteers and external service providers.

Job description

POSITION PURPOSE
Carries out the mission of the parish to help people come to know and follow Jesus Christ by supporting the administrative functions of the parish office, collaborating with the pastor, staff and volunteers, and managing a number of essential processes.
ESSENTIAL POSITION FUNCTIONS
As the first person many parishioners interact with in person or over the phone, kindly greets, assists and/or directs parishioners, visitors and vendors, and collaborate with any Front Desk volunteers in this same service. Ensure messages are properly distributed to staff and/or responded to directly in a timely manner.
  • Maintains sacramental records and parish notifications, the parish census database and parish registrations and other filing systems.
  • Ensures compliance for the Safe Environment Program and maintains up to date records for Virtus and background checks.
  • Provides administrative support to parish liturgies. This includes organizing the distribution of special collection envelopes and making worship aids for major liturgical celebrations as well as special prayer services. Manages the mass intention calendar and requests.
  • Supports the parish facility calendaring process by backing up the parish administrative staff who communicate the facility usage policy including rental fees and insurance requirements to staff, parishioners and outside users. Manages daily room reservations and schedules and ensures space is prepared for the meeting or event.
  • Participates in the comprehensive planning, implementation and evaluation of the parish's mission in collaboration with other staff, through regular staff meetings, workshops/retreats, and staff committee meetings.
  • Collaborates with the other members of the Communications Committee to provide input for the weekly parish bulletin including bulletin content and inserts.
  • Maintains office/kitchen supply inventory and reorders as needed. Serves as primary contact for office equipment repairs and service requests.
  • Maintains up-to-date position descriptions for all parish office volunteers. Contacts volunteers as needed for parish administrative projects, faith formation programs, liturgies and parish mailings
  • Provides general support and serves as an administrative resource to other staff members needing assistance.

SECONDARY FUNCTIONS
  • Prepares and processes regular mail and bulk mailings.
  • Maintains high school parking applications process, stickers distribution, related records and periodic checks.
  • Manages key log including distribution and return of all parish keys and ensures security protocols
  • Refers those in need to social agencies when appropriate. Assures a current list of social service providers is available for these individuals.
  • Updates parish communication tools including parish phone system and voicemail. Serves as one of the back-ups for maintaining the parish website.
  • Prepares appropriate documentation and provides duplicating and collating services for workshops and staff events. If attendance is needed, will provide general assistance

OTHER REQUIREMENTS
  • Is able to lift at least 25 pounds and to push/pull at least 50 pounds to aid in moving bulletins, as well as tables in chairs in assistance for facility and event needs.
  • Performs other duties as assigned by Pastor and Director of Parish Operations.

To submit a resume or more information, contact Ann Shikany at ann@sjcissaquah.org. Please submit applications through the Archdiocesan application link at:www.archseattle.org/careers
Any offered salary is determined based on internal equity, internal salary ranges, market data, applicant's skills and prior relevant experience, certain degrees and certifications.
Benefits: Eligible positions receive a comprehensive package of benefits including medical, dental, vision, life, accidental death and disability, long term disability, pension, 403(b), HSA, FSA, and generous sick leave, vacation and holidays.

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