PR · On-site
$30K - $35K/hr
Description: * Help Desk Technicians will serve as the first point of contact to all employee ... High school diploma and 2 years of end-user support experience or equivalent combination of ...
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PR · On-site
$30K - $35K/hr
Description: * Help Desk Technicians will serve as the first point of contact to all employee ... High school diploma and 2 years of end-user support experience or equivalent combination of ...
$17 - $19/hr
Summary Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish) . A ...
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$17 - $19/hr
Summary Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish) . A ...
... Remote Help Desk Support Level IITechnician, who is bilingual (English/Spanish) . A qualified ... * 2-3 years of experience in a client-facing environment such as sales engineering * Excellent ...
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... Remote Help Desk Support Level IITechnician, who is bilingual (English/Spanish) . A qualified ... * 2-3 years of experience in a client-facing environment such as sales engineering * Excellent ...
Descripcion breve de puesto: El IT Technician II esresponsable de garantizar el optimo ... Hacer uso del sistema de Help Desk para el proceso de todas sus tareas desde la asignacion hasta la ...
Descripcion breve de puesto: El IT Technician II esresponsable de garantizar el optimo ... Hacer uso del sistema de Help Desk para el proceso de todas sus tareas desde la asignacion hasta la ...
Bachillerato en Sistemas de Información, Tecnología o áreas afines. * 2-3 años de experiencia en IT Support o Helpdesk. * Conocimiento práctico en Microsoft 365, Entra ID (Azure AD) y Active ...
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Bachillerato en Sistemas de Información, Tecnología o áreas afines. * 2-3 años de experiencia en IT Support o Helpdesk. * Conocimiento práctico en Microsoft 365, Entra ID (Azure AD) y Active ...
IT Technician II
San Juan, PR · On-site
El IT Technician II es responsable de garantizar el óptimo funcionamiento de los sistemas, equipos ... Hacer uso del sistema de Help Desk para el proceso de todas sus tareas desde la asignación hasta ...
IT Technician II
San Juan, PR · On-site
El IT Technician II es responsable de garantizar el óptimo funcionamiento de los sistemas, equipos ... Hacer uso del sistema de Help Desk para el proceso de todas sus tareas desde la asignación hasta ...
PR · On-site
Each team contains IT technicians who may be asked to answer phone inquiries one day, triage Help Desk tickets the next day, and go visit a user the third day. The IT Service Desk Analyst I provides ...
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PR · On-site
Each team contains IT technicians who may be asked to answer phone inquiries one day, triage Help Desk tickets the next day, and go visit a user the third day. The IT Service Desk Analyst I provides ...
Manufacturing Technician II
Juncos, PR · On-site
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a ... As a Manufacturing Technician II, you will be at the heart of our mission - transforming innovative ...
Manufacturing Technician II
Juncos, PR · On-site
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a ... As a Manufacturing Technician II, you will be at the heart of our mission - transforming innovative ...
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a ... As a Manufacturing Technician II, you will be at the heart of our mission - transforming innovative ...
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a ... As a Manufacturing Technician II, you will be at the heart of our mission - transforming innovative ...
Sr. Utilities Technician II
Juncos, PR · On-site
If you have excellent communication skills and aren't afraid to ask for help when you need it (in addition to your excellent Maintenance skills, of course), then this might be the job for you!
Sr. Utilities Technician II
Juncos, PR · On-site
If you have excellent communication skills and aren't afraid to ask for help when you need it (in addition to your excellent Maintenance skills, of course), then this might be the job for you!
Front Desk Manager
San Juan, PR · On-site
$16.50 - $21.50/hr
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... or otherwise helping others to improve their knowledge or skills. Solicits employee feedback ...
Front Desk Manager
San Juan, PR · On-site
$16.50 - $21.50/hr
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... or otherwise helping others to improve their knowledge or skills. Solicits employee feedback ...
Front Desk Manager
San Juan, PR · On-site
$16.50 - $21.50/hr
OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an ...
Front Desk Manager
San Juan, PR · On-site
$16.50 - $21.50/hr
OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an ...
Front Desk Part-Time Associate
$14 - $18/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ...
Front Desk Part-Time Associate
$14 - $18/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ...
Front Desk Part-Time Associate
Mayaguez, PR · On-site
$14 - $18/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. • Administrative Tasks:
Front Desk Part-Time Associate
Mayaguez, PR · On-site
$14 - $18/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. • Administrative Tasks:
PR · On-site
$13.75 - $17.50/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. • Administrative Tasks:
PR · On-site
$13.75 - $17.50/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. • Administrative Tasks:
Front Desk Part-Time Associate
$13.75 - $17.50/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ...
Front Desk Part-Time Associate
$13.75 - $17.50/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ...
Front Desk Part-Time Associate
Guaynabo, PR · On-site
$13.75 - $17.50/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. • Administrative Tasks:
Front Desk Part-Time Associate
Guaynabo, PR · On-site
$13.75 - $17.50/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. • Administrative Tasks:
Front Desk Part-Time Associate
Las Piedras, PR · On-site
$14 - $18/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. • Administrative Tasks:
Front Desk Part-Time Associate
Las Piedras, PR · On-site
$14 - $18/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. • Administrative Tasks:
$13.75 - $17.50/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ...
$13.75 - $17.50/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ...
Front Desk Part-Time Associate
$14 - $18/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ...
Front Desk Part-Time Associate
$14 - $18/hr
... 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an ... Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check ...
Help Desk Technician Two information
What is a Help Desk Technician Two job description?
A Help Desk Technician Two is responsible for providing technical support to end-users, troubleshooting hardware and software issues, and resolving technical problems efficiently. They often handle escalated tickets, document solutions, and may assist with network or system administration tasks, requiring strong communication skills and familiarity with support tools like ticketing systems. This role typically requires relevant certifications and experience in customer service or IT support environments.
Are help desk technicians in demand?
Help desk technicians are in steady demand due to ongoing needs for technical support in organizations across various industries. The role often requires troubleshooting skills, knowledge of operating systems, and certifications like CompTIA A+, with employment opportunities expected to grow as technology becomes more integral to business operations.
What is the next step after help desk technician?
The next step after a help desk technician role often involves advancing to positions such as IT support specialist, systems administrator, or network technician, which typically require additional certifications like CompTIA A+ or Network+ and more technical skills. Gaining experience, expanding technical knowledge, and pursuing relevant certifications can help facilitate career progression in IT support roles.
What are popular job titles related to Help Desk Technician Two jobs in Puerto Rico? For Help Desk Technician Two jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Help Desk Technician Two jobs in Puerto Rico look for? The top searched job categories for Help Desk Technician Two jobs in Puerto Rico are:
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Job description
Description:
- Help Desk Technicians will serve as the first point of contact to all employee technical assistance requests ticketing system. The technician will provide on-site and remote assistance for these requests by utilizing clarifying and funneling questions to pinpoint the correct response method to each employee help desk submission. Using the technician’s skill base, they will listen, ask questions, and provide resolution for the employee’s concerns in a professional business manner.
Job Summary:
- Performs intake activities related to the support of end-users.
- Documents problems they are experiencing and gathers information necessary for problem resolution.
- Provides support in the form of troubleshooting activities for standard problems encountered by end-users.
- Follows established methodologies or procedures to determine end-user problems and provide a solution.
- May interact with production services, Network & Security team, Server team, and/or applications development to restore service and/or identify and correct core problem.
- Escalates complex, non-routine issues to more experienced teammates.
- Works within standard guidelines. Makes decisions within guidelines.
- Work environment is normally in an office setting
Minimum Requirements:
- High school diploma and 2 years of end-user support experience or equivalent combination of education and work experience.
- Hand on Experience on Windows PC environment
- Must be fluent in English and Spanish languages
- Reliable personal transportation required
Preferred Requirements:
- Associate's or technical degree and 3 years of work experience in IT
- Customer service experience
- Knowledge of the following
- Windows Servers 2012, 2016, 2019
- Microsoft Active Directory
- Basic networking protocols
- Physical cables patching knowledge - Phone and LAN cables
- CCTV
- VoIP
About CBX Global
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Greensboro, NC, US
Year founded
1980