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Help Desk System Administrator Jobs in Sumter, SC

Focused HR Solutions

Helpdesk Analyst 8-11

Columbia, SC · On-site

$25 - $37/hr

Assists IT personnel, end users and business partners to ensure that programs, systems and ... Provide support with help desk calls resolving approximately 30% of the tickets averaging 6-10 ...

IC-CAP LLC

Net-Sys Admin 1 102-195

Eastover, SC · On-site

Network-System Administrator (Net-Sys Admin) 1 - This is a future position that may come open in ... This will also include helping architect, design and analyze network models. It will require ...

Ask IT consulting

Helpdesk Analyst

Columbia, SC · On-site

$19 - $26/hr

Role Name: System Analyst / Helpdesk Duration: 12 Months Location: Columbia, SC, 29210 DAILY DUTIES / RESPONSIBILITIES: * Configures and installs software for IT users' desktops and laptops.

vTech Solution

Network Technician at Columbia, SC

Columbia, SC · On-site

$21.75 - $28/hr

... help desk requests via ticketing system * Ability to work independently and collaboratively in a team setting * Excellent communication and documentation skills Preferred skills: * Experience with ...

STI

Desktop Support Technician - Columbia, SC

Columbia, SC · On-site

$18.75 - $23.75/hr

Record work performed in the Help Desk ticket system. * Perform routine maintenance and repair on equipment or contact vendor support of equipment repair. * Assists with removal and disposal of ...

Infojini Inc

SCCM Engineer

Columbia, SC · On-site

... Admin Console features & functions and comprehends the SMS/SCCM client logs in relation to SMS/SCCM ... for the help desk techs for software deployment, patch management, & client-health, asset ...

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All JobsHelp Desk System Administrator JobsHelp Desk System Administrator Jobs in Sumter, SC

Help Desk System Administrator information

See Sumter, SC salary details

$30.7K

$49.8K

$68.1K

How much do help desk system administrator jobs pay per year?

As of Sep 8, 2026, the average yearly pay for help desk system administrator in Sumter, SC is $49,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $58,800.00 per year, depending on experience, location, and employer.

What is a help desk system administrator?

Help Desk System Administrators are IT professionals who provide technical support and manage computer systems within an organization. They assist users by troubleshooting hardware and software issues, resolving network problems, and maintaining system security. These administrators often serve as the first point of contact for technical concerns, ensuring that all IT-related requests are addressed efficiently. In addition to support, they may also handle system updates, backups, and user account management to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a help desk system administrator?

To thrive as a Help Desk System Administrator, you need a solid understanding of operating systems, network troubleshooting, and user support, often backed by a degree in IT or related field and relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and system monitoring software is typically expected. Strong communication, problem-solving ability, and patience are crucial soft skills for effectively assisting users and resolving technical issues. These skills ensure timely issue resolution, maintain system reliability, and contribute to positive user experiences within the organization.

What are some common challenges faced by help desk system administrators, and how can they be managed effectively?

Help Desk System Administrators often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues under time pressure, and balancing routine maintenance with urgent problem resolution. Effective time management, strong communication skills, and the ability to prioritize tasks are essential for success in this role. Building a solid knowledge base, collaborating closely with other IT team members, and staying updated on system updates can also help streamline workflows and reduce recurring issues.

What is the difference between Help Desk System Administrator vs Help Desk Technician?

AspectHelp Desk System AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentManage network systems, servers, and infrastructureAssist end-users with hardware/software issues
ResponsibilitiesMaintain and troubleshoot network/server systems, user accountsRespond to user tickets, resolve basic technical issues

The Help Desk System Administrator focuses on managing and maintaining network and server systems, requiring more advanced certifications and technical skills. In contrast, Help Desk Technicians primarily assist end-users with hardware and software problems, often with entry-level certifications. Both roles are essential in IT support but differ in scope and technical complexity.

What are popular job titles related to Help Desk System Administrator jobs in Sumter, SC?

For Help Desk System Administrator jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Help Desk System Administrator jobs in Sumter, SC look for?

The top searched job categories for Help Desk System Administrator jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Help Desk System Administrator jobs?

Cities near Sumter, SC with the most Help Desk System Administrator job openings:

Help Desk System Administrator jobs near you
Infographic showing various Help Desk System Administrator job openings in Sumter, SC as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $49,802 per year, or $23.9 per hour.

Deal Desk Specialist

AMAROK

Columbia, SC

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Company Information

AMAROK is the Nation's leader in the perimeter security industry! Our unique and technically advanced electric fence reliably stops theft and other criminal activity by guarding our customers' property and assets 24/7 making us the Ultimate Perimeter Security solution. We are active in 48 states and Canada with more than 9,000 commercial and industrial locations.

Job Summary

As the Deal Desk Specialist at AMAROK, you will support an efficient and accurate sales cycle by leveraging expertise in Salesforce and Configure, Price, Quote (CPQ) processes to facilitate deal execution and maintain CRM data integrity. This role partners closely with Sales to translate complex customer solutions into Salesforce and CPQ, provide system and process guidance, and support deal reviews and approvals. This individual will also collaborate cross-functionally to identify and resolve agreement concerns prior to contract execution while incorporating sales team feedback to continuously improve CPQ processes and the overall user experience.

Key Responsibilities:

  • Provide Salesforce and CPQ user support and translate complex solution requirements into accurate, scalable system configurations.
  • Serve as a delegated approver for designated director-level requests and deal processing, helping ensure compliance while keeping deals moving efficiently.
  • Gather feedback from Sales and translate user needs, process gaps, and pain points into actionable requirements for CRM improvements and system enhancements.
  • Partner cross-functionally with Sales, Sales Enablement, Accounting, Legal, Installation, and other teams to identify and resolve agreement or deal-related concerns prior to contract execution.
  • Maintain accurate and complete CRM data to support reliable pipeline management, reporting, and business decision-making.
  • Support ongoing Salesforce and CPQ enhancements by incorporating sales team feedback and identifying opportunities to improve quoting processes, system usability, and overall sales efficiency.

Competencies

  • Strong written, verbal, and interpersonal communication skills with the ability to collaborate effectively across teams and organizational levels.
  • Strong organizational and project management skills with the ability to manage multiple priorities, complex workflows, and time-sensitive deliverables.
  • Critical thinking and problem-solving skills with strong attention to detail and a focus on accuracy and quality.
  • Adaptability and the ability to respond effectively to changing priorities, business needs, and project scope.
  • Demonstrated accountability, professionalism, and ownership, with the ability to follow responsibilities and assignments through completion.

Company Benefits AMAROK driven by our companies' core values and we strive to facilitate a greater sense of purpose in our career opportunities.

  • Health Benefits (Medical, Dental & Vision)
  • Tuition Reimbursement Program
  • Short & Long-term disability
  • Life Insurance
  • Flexible Spending Account (Section 125)
  • Matching 401K retirement plan
  • Career advancement
  • Bonus opportunities
  • Generous PTO

Approximate Base Compensation: $80,000 per year. Compensation is determined based on competitive market data, experience, skillset and geographical location.

See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm

Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - https://amarok.com/privacy-policy/

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About AMAROK

Sourced by ZipRecruiter

Industry

Investigation and physical security services

Company size

201 - 500 Employees

Headquarters location

Columbia, SC, US

Year founded

1973

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