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Help Desk Support Jobs in Lexington, SC (NOW HIRING)

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Helpdesk Analyst 8-11

Columbia, SC · On-site

$25 - $37/hr

Provide support with help desk calls resolving approximately 30% of the tickets averaging 6-10 tickets daily * Provide technical support to ongoing projects assisting with IT needs * Use critical ...

Hansen Talent Group

Helpdesk Support - 3rd Shift

Columbia, SC · On-site

$16.25 - $22/hr

Hansen Talent Group is seeking a Helpdesk Support Technician to support after-hours operations for a large IT institute in the greater Columbia, SC area. The ideal candidate is able to work 5:30PM ...

STI

Desktop Support Technician - Columbia, SC

Columbia, SC · On-site

$18.75 - $23.75/hr

Record work performed in the Help Desk ticket system. * Perform routine maintenance and repair on equipment or contact vendor support of equipment repair. * Assists with removal and disposal of ...

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All JobsHelp Desk Support JobsHelp Desk Support Jobs in Lexington, SC

Help Desk Support information

See Lexington, SC salary details

$10

$19

$29

How much do help desk support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for help desk support in Lexington, SC is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.21 per hour, depending on experience, location, and employer.

What is help desk support?

Help Desk Support professionals are IT specialists who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, and help troubleshoot and resolve technical problems. Their responsibilities may include diagnosing issues, guiding users through solutions, and escalating more complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth technology operations in organizations and ensuring user satisfaction.

What are the most common challenges faced by help desk support professionals, and how can they effectively handle them?

Help Desk Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical skill levels. To handle these challenges, it's important to prioritize tickets based on urgency, use available knowledge bases and documentation for problem-solving, and practice clear, patient communication. Developing strong organizational skills and a collaborative approach with IT colleagues also helps streamline issue resolution and enhances the overall support experience.

What are the key skills and qualifications needed to thrive as a help desk support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and maintain positive interactions. These skills are crucial for resolving technical problems quickly, ensuring user satisfaction, and keeping organizational IT systems running smoothly.

What is the difference between Help Desk Support vs Technical Support Specialist?

AspectHelp Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryIT service providers, corporate IT departmentsHardware/software vendors, IT departments
Common Search/ComparisonHelp Desk Support vs Technical Support Specialist

Help Desk Support primarily handles initial user issues, providing basic troubleshooting via phone or remote access. Technical Support Specialists often handle more complex technical problems, including hardware and software troubleshooting. While both roles require similar certifications and work in IT environments, Technical Support Specialists typically deal with advanced technical issues and may require additional technical skills.

Is help desk support a good career?

Help desk support is a viable career option for those interested in IT and customer service, often requiring technical skills, problem-solving abilities, and certifications like CompTIA A+. It offers opportunities for entry-level employment, skill development, and advancement into roles such as network technician or systems administrator.

What qualifications do I need for help desk support?

Help desk support roles typically require a high school diploma or equivalent, with many employers preferring some college coursework or an associate degree in information technology or related fields. Strong communication skills, basic knowledge of computer hardware and software, and familiarity with ticketing systems are essential; certifications like CompTIA A+ can also enhance job prospects.

What are the most commonly searched types of Help Desk Support jobs in Lexington, SC?

The most popular types of Help Desk Support jobs in Lexington, SC are:

What are popular job titles related to Help Desk Support jobs in Lexington, SC?

For Help Desk Support jobs in Lexington, SC, the most frequently searched job titles are:

What job categories do people searching Help Desk Support jobs in Lexington, SC look for?

The top searched job categories for Help Desk Support jobs in Lexington, SC are:

What cities near Lexington, SC are hiring for Help Desk Support jobs?

Cities near Lexington, SC with the most Help Desk Support job openings:

Help Desk Support jobs near you
Infographic showing various Help Desk Support job openings in Lexington, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $41,218 per year, or $19.8 per hour.

Web & SharePoint Administrator - Contract - Columbia, SC

SUNSHINE ENTERPRISE USA LLC

Columbia, SC • Hybrid

Contractor

Re-posted 4 days ago

Job description

Web & SharePoint Administrator Location: Columbia, SC Hybrid, 3 Days Onsite and 2 Days Remote Per Week Interview Process: 1 round, Virtual/Online Duration: 12 Months Employment Type: Contract Experience Required: 08+ Years Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense. Project Scope: The South Carolina Department of Revenue (SCDOR) is seeking an experienced Web & SharePoint Administrator to support and maintain the agency's Internet, Intranet, and SharePoint environments. This role will be responsible for SharePoint administration, web infrastructure support, system maintenance, troubleshooting, and providing technical leadership for web-based solutions.

Key Responsibilities: Administer, configure, maintain, and support SharePoint Server 2019 and SharePoint Online environments. Serve as technical lead for monthly SharePoint updates across test and production environments. Plan, schedule, deploy, and validate SharePoint patches and upgrades.

Provide support for agency websites, web applications, and intranet platforms. Deliver Level-2 Help Desk support for internet and intranet applications. Support content management and publishing activities for internal and external web platforms.

Install, administer, and maintain SharePoint farm infrastructure and associated application servers. Work closely with business users and IT teams to design and implement web solutions. Mentor junior technical staff and provide technical leadership.

Ensure web applications follow security best practices and agency standards. Required Skills & Experience: 7+ Years of SharePoint Server 2019 & SharePoint Online Administration 7+ Years of IIS Administration Experience 7+ Years of Windows Server Administration (2019 or higher) 7+ Years of State Government Experience Strong Knowledge of SharePoint Farm Administration Experience Supporting Enterprise Web Applications & Infrastructure Excellent Troubleshooting and Technical Support Skills Preferred Skills: Experience with Cloud-Based Solutions Microsoft SharePoint Development & Administration Experience Enterprise Collaboration Platforms Education: Bachelor's Degree in IT, Business, or equivalent experience (10+ years)

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