They are seeking an IT Help Desk Support & Endpoint Administrator to serve as the primary point of contact for technical support, oversee device management, and ensure compliance with security ...
They are seeking an IT Help Desk Support & Endpoint Administrator to serve as the primary point of contact for technical support, oversee device management, and ensure compliance with security ...
They are seeking an IT Help Desk Support & Endpoint Administrator to serve as the primary point of contact for technical support requests, manage IT assets, and ensure compliance with corporate ...
They are seeking an IT Help Desk Support & Endpoint Administrator to serve as the primary point of contact for technical support requests, manage IT assets, and ensure compliance with corporate ...
Help Desk Analyst
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Help Desk Analyst
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Help Desk Analyst
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Quick apply
Help Desk Analyst
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Help Desk Analyst
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Quick apply
Help Desk Analyst
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Help Desk Analyst
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Help Desk Analyst
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Help Desk Analyst
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Help Desk Analyst
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Help Desk Analyst
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Help Desk Analyst
Quantico, VA · On-site
$70K - $77K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all ...
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
Quick apply
Help Desk Agent
Lynchburg, VA · On-site
$16.50 - $21.25/hr
As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ... Ref: #161-Managed Staffing Charlotte
... account User Management. * Provide support with assigning IP addresses as requested and with ... Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox ...
... account User Management. * Provide support with assigning IP addresses as requested and with ... Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox ...
Helpdesk Support
Chesterfield, VA · On-site
$19 - $25.75/hr
The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan ... manage several projects simultaneously; working knowledge of MS Word, MS Excel, and MS outlook; and ...
Helpdesk Support
Chesterfield, VA · On-site
$19 - $25.75/hr
The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan ... manage several projects simultaneously; working knowledge of MS Word, MS Excel, and MS outlook; and ...
Help Desk Support Manager information
See Virginia salary details
$36K - $43.6K
4% of jobs
$43.6K - $51.2K
2% of jobs
$51.2K - $58.8K
7% of jobs
$64.2K is the 25th percentile. Wages below this are outliers.
$58.8K - $66.5K
16% of jobs
$66.5K - $74.1K
16% of jobs
The median wage is $75.9K / yr.
$74.1K - $81.7K
18% of jobs
$86.4K is the 75th percentile. Wages above this are outliers.
$81.7K - $89.3K
18% of jobs
$89.3K - $96.9K
9% of jobs
$96.9K - $104.5K
4% of jobs
$104.5K - $112.1K
3% of jobs
$112.1K - $119.7K
2% of jobs
$36K
$78.5K
$119.7K
How much do help desk support manager jobs pay per year?
As of Sep 11, 2026, the average yearly pay for help desk support manager in Virginia is $78,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $88,100.00 per year, depending on experience, location, and employer.
What is the difference between Help Desk Support Manager vs Help Desk Technician?
| Aspect | Help Desk Support Manager | Help Desk Technician |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in IT or related field; certifications like HDI Support Center Manager or ITIL are common | Usually requires a high school diploma or associate degree; certifications like CompTIA A+ or HDI Support Technician are common |
| Work Environment | Oversees support teams, manages workflows, and handles escalations in an office or call center setting | Provides technical support directly to end-users, often in an office or remote environment |
| Responsibilities | Manages support staff, develops support policies, and ensures customer satisfaction | Resolves technical issues, installs hardware/software, and assists users with technical problems |
The main difference is that the Help Desk Support Manager oversees the support team and manages support operations, while the Help Desk Technician focuses on providing direct technical support to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and process management.
What are the most commonly searched types of Help Desk Support jobs in Virginia?
The most popular types of Help Desk Support jobs in Virginia are:
What cities in Virginia are hiring for Help Desk Support Manager jobs?
Cities in Virginia with the most Help Desk Support Manager job openings:
IT Help Desk Support & Endpoint Administrator
Arlington, VA • On-site
Technomics, Inc.
• Guided Missile and Space Vehicle Manufacturing • 201 - 500 employees201 - 500 employees
Full-time
Re-posted 5 days ago
Key responsibilities
Serve as the primary point of contact for employee technical support requests and ensure timely resolution of help desk tickets.
Oversee device provisioning, laptop imaging, patch management, and ensure endpoint compliance with security policies.
Support conference room technology, office printers, and coordinate setup for new hires, relocations, and office buildouts.
Job description
Job Summary:
Technomics, Inc. is a growing employee-owned decision analytics company specializing in cost and economic analysis for Federal government clients. They are seeking an IT Help Desk Support & Endpoint Administrator to serve as the primary point of contact for technical support, oversee device management, and ensure compliance with security policies.
Responsibilities:
• Serve as the primary point of contact for employee technical support requests and ensure timely resolution of help desk tickets in accordance with established IT service levels and support standards.
• Oversee laptop imaging, device provisioning, and patch management using tools such as Microsoft Intune and Microsoft Deployment Toolkit.
• Execute IT onboarding and offboarding processes including device setup, account configuration, and access management.
• Maintain accurate inventory of all IT assets including laptops, peripherals, and equipment lifecycle tracking.
• Support conference room technology, A/V systems, and employee peripherals to ensure reliable meeting and collaboration experiences.
• Maintain and support office printers, including routine maintenance, replacing toner cartridges in a timely manner, and troubleshooting common issues.
• Coordinate and execute desks and workstations for new hires, desk relocations, and office buildouts, including setting up monitors, peripherals, and programming desk phones.
• Create and maintain technical documentation, user guides, and help desk procedures to improve support efficiency and user self-service.
• Ensure endpoints remain compliant with corporate security policies including disk encryption, patching, and endpoint protection.
• Assist with remediation of endpoint vulnerabilities identified through security monitoring tools.
• Assist the IT Operations & Infrastructure Manager with device lifecycle management, system rollouts, and IT operational initiatives.
Qualifications:
Required:
• 2–5 years of experience in IT Help Desk, Desktop Support, or Endpoint Administration roles.
• Experience supporting Windows 11 environments and Microsoft 365 applications.
• Hands-on experience with device provisioning, laptop imaging, and endpoint management tools (e.g., Microsoft Intune or similar platforms).
• Experience with Active Directory user account management, including permissions and group administration.
• Ability to troubleshoot hardware, software, networking, and collaboration tools for both in-office and remote users.
• Experience using a ticketing/help desk platform
• Strong customer service and communication skills with the ability to support non-technical users.
• Ability to manage multiple support requests and prioritize issues effectively.
• Ability to obtain and maintain a U.S. Secret clearance.
Preferred:
• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• Microsoft 365 Certified
Company:
Technomics is a growing, employee-owned consulting firm that specializes in the exciting and challenging field of weapon system cost analysis. Founded in 1984, the company is headquartered in Santa Barbara, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Technomics, Inc. is a growing employee-owned decision analytics company specializing in cost and economic analysis for Federal government clients. They are seeking an IT Help Desk Support & Endpoint Administrator to serve as the primary point of contact for technical support, oversee device management, and ensure compliance with security policies.
Responsibilities:
• Serve as the primary point of contact for employee technical support requests and ensure timely resolution of help desk tickets in accordance with established IT service levels and support standards.
• Oversee laptop imaging, device provisioning, and patch management using tools such as Microsoft Intune and Microsoft Deployment Toolkit.
• Execute IT onboarding and offboarding processes including device setup, account configuration, and access management.
• Maintain accurate inventory of all IT assets including laptops, peripherals, and equipment lifecycle tracking.
• Support conference room technology, A/V systems, and employee peripherals to ensure reliable meeting and collaboration experiences.
• Maintain and support office printers, including routine maintenance, replacing toner cartridges in a timely manner, and troubleshooting common issues.
• Coordinate and execute desks and workstations for new hires, desk relocations, and office buildouts, including setting up monitors, peripherals, and programming desk phones.
• Create and maintain technical documentation, user guides, and help desk procedures to improve support efficiency and user self-service.
• Ensure endpoints remain compliant with corporate security policies including disk encryption, patching, and endpoint protection.
• Assist with remediation of endpoint vulnerabilities identified through security monitoring tools.
• Assist the IT Operations & Infrastructure Manager with device lifecycle management, system rollouts, and IT operational initiatives.
Qualifications:
Required:
• 2–5 years of experience in IT Help Desk, Desktop Support, or Endpoint Administration roles.
• Experience supporting Windows 11 environments and Microsoft 365 applications.
• Hands-on experience with device provisioning, laptop imaging, and endpoint management tools (e.g., Microsoft Intune or similar platforms).
• Experience with Active Directory user account management, including permissions and group administration.
• Ability to troubleshoot hardware, software, networking, and collaboration tools for both in-office and remote users.
• Experience using a ticketing/help desk platform
• Strong customer service and communication skills with the ability to support non-technical users.
• Ability to manage multiple support requests and prioritize issues effectively.
• Ability to obtain and maintain a U.S. Secret clearance.
Preferred:
• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• Microsoft 365 Certified
Company:
Technomics is a growing, employee-owned consulting firm that specializes in the exciting and challenging field of weapon system cost analysis. Founded in 1984, the company is headquartered in Santa Barbara, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Technomics
Sourced by ZipRecruiter
Industry
Guided missile and space vehicle manufacturing
Company size
201 - 500 Employees
Headquarters location
Arlington, VA, US
Year founded
1984