Des Moines, IA · On-site
$19.50 - $26.25/hr
The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...
Des Moines, IA · On-site
$19.50 - $26.25/hr
The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...
Boise, ID · On-site
$70K - $85K/yr
Help Desk Support - Seattle, WA / Boise, ID Salary : $70,000-$85,000/yr., depending on location of candidate Total Rewards: * Competitive Base Salary + Annual Merit Increases * On-the-Spot Monthly ...
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Boise, ID · On-site
$70K - $85K/yr
Help Desk Support - Seattle, WA / Boise, ID Salary : $70,000-$85,000/yr., depending on location of candidate Total Rewards: * Competitive Base Salary + Annual Merit Increases * On-the-Spot Monthly ...
Seattle, WA · On-site
$70K - $85K/yr
Help Desk Support - Seattle, WA / Boise, ID Salary : $70,000-$85,000/yr., depending on location of candidate Total Rewards: * Competitive Base Salary + Annual Merit Increases * On-the-Spot Monthly ...
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Seattle, WA · On-site
$70K - $85K/yr
Help Desk Support - Seattle, WA / Boise, ID Salary : $70,000-$85,000/yr., depending on location of candidate Total Rewards: * Competitive Base Salary + Annual Merit Increases * On-the-Spot Monthly ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
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Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.
Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.
Portland, OR · On-site
$21.25 - $28.75/hr
Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...
Portland, OR · On-site
$21.25 - $28.75/hr
Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
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Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
Columbia Heights, MN · On-site
$20.25 - $27.50/hr
Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...
Columbia Heights, MN · On-site
$20.25 - $27.50/hr
Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...
Indianapolis, IN · On-site
$19.50 - $26.75/hr
... help desk support Highly desired 0
Indianapolis, IN · On-site
$19.50 - $26.75/hr
... help desk support Highly desired 0
Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
Newark, NJ · On-site
$21.50 - $29.25/hr
Responsibilities : • Primary responsibility is user support and customer service. Providing technical assistance via e-mail, phone, help desk ticketing system and in-person; • Basic ...
Newark, NJ · On-site
$21.50 - $29.25/hr
Responsibilities : • Primary responsibility is user support and customer service. Providing technical assistance via e-mail, phone, help desk ticketing system and in-person; • Basic ...
Secaucus, NJ · On-site
$20.75 - $28.50/hr
They are seeking a Help Desk Support professional to provide first tier support for IT related issues, maintain application expertise, and ensure timely resolution of customer calls. Responsibilities ...
Secaucus, NJ · On-site
$20.75 - $28.50/hr
They are seeking a Help Desk Support professional to provide first tier support for IT related issues, maintain application expertise, and ensure timely resolution of customer calls. Responsibilities ...
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...
Secaucus, NJ · On-site
$20.75 - $28.50/hr
Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...
Secaucus, NJ · On-site
$20.75 - $28.50/hr
Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...
Kent, WA · On-site
$37.80 - $40.95/hr
Responsibilities MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall ... Illness, Hospital Indemnity, Substance Abuse Professionals programming Paid Time Off: 0 months ...
Kent, WA · On-site
$37.80 - $40.95/hr
Responsibilities MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall ... Illness, Hospital Indemnity, Substance Abuse Professionals programming Paid Time Off: 0 months ...
San Antonio, TX · On-site
Responsibilities Kforce has a client in San Antonio, TX seeking a Help Desk Support Specialist. Key Responsibilities: * Provide Tier 1 and Tier 2 technical support via phone, email, chat, and remote ...
San Antonio, TX · On-site
Responsibilities Kforce has a client in San Antonio, TX seeking a Help Desk Support Specialist. Key Responsibilities: * Provide Tier 1 and Tier 2 technical support via phone, email, chat, and remote ...
San Antonio, TX · On-site
Kforce has a client in San Antonio, TX seeking a Help Desk Support Specialist. Key Responsibilities: * Provide Tier 1 and Tier 2 technical support via phone, email, chat, and remote support tools
San Antonio, TX · On-site
Kforce has a client in San Antonio, TX seeking a Help Desk Support Specialist. Key Responsibilities: * Provide Tier 1 and Tier 2 technical support via phone, email, chat, and remote support tools
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
For Help Desk Support Hospital jobs, the most frequently searched job titles are:
Des Moines, IA • On-site
$19.50 - $26.25/hr
Contractor
Re-posted 27 days ago
Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.
Short Description: The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform all roles of a level-1 Help Desk Support technician to create a ticket or provide immediate assistance for their issues over the phone. A majority of the calls (75%) are password resets, helping to get access to systems or setting an account. Any other issues would be escalated to the Help Desk for support.
Complete Description:
This role is focused on level-1 help desk phone support, primarily with system access issues and password
Support. The ideal candidate must have excellent customer service and communications skills.
Candidate must be able to:
handle difficult situations with clients and turn them into a win for the service desk team
initiate trouble tickets from a service desk system
answer how-to questions and resolve issues related to system access and password creation/resetmaintain a positive outlook, be professional, and provide excellent customer service
Greater detail outlined in the skills matrix.
Work during core business hours of 7:00 AM - 5:00 PM, Monday - Friday, not to exceed a 40 hour work week.
At least 3 years of relevant experience working in a technical IT call center environment.
HDS2
1 to 3 years field experience and preferred education of 2 year associates degree or equivalent technical study.
Thanks and Regards,
Jane Morgan
Sourced by ZipRecruiter
Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
It services
51 - 200 Employees
Holtsville, NY, US
2008
