Austin, TX · On-site
$22 - $26/hr
Help Desk Tier I On Site | Austin, TX | Contract We are looking for a Help Desk professional to provide dependable technical support for a growing client in Austin, Texas. This long-term contract ...
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Austin, TX · On-site
$22 - $26/hr
Help Desk Tier I On Site | Austin, TX | Contract We are looking for a Help Desk professional to provide dependable technical support for a growing client in Austin, Texas. This long-term contract ...
Austin, TX · On-site
$19.75 - $26.75/hr
Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... professional manner 2 Ability to generate detailed and accurate problem call tickets utilizing ...
Austin, TX · On-site
$19.75 - $26.75/hr
Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... professional manner 2 Ability to generate detailed and accurate problem call tickets utilizing ...
San Antonio, TX · On-site
$18.50 - $25.25/hr
Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level ... Office Professional Software Suite, Microsoft Windows 2000 or later version, Attachmate EXTRA ...
San Antonio, TX · On-site
$18.50 - $25.25/hr
Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level ... Office Professional Software Suite, Microsoft Windows 2000 or later version, Attachmate EXTRA ...
Plano, TX · On-site
The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Respond to user inquiries via phone, email, or ticketing system in a professional and timely manner.
Plano, TX · On-site
The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Respond to user inquiries via phone, email, or ticketing system in a professional and timely manner.
Plano, TX · On-site
$19.25 - $26/hr
The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Respond to user inquiries via phone, email, or ticketing system in a professional and timely manner.
Plano, TX · On-site
$19.25 - $26/hr
The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Respond to user inquiries via phone, email, or ticketing system in a professional and timely manner.
Richmond, TX · On-site
$11.75 - $15/hr
Dental Office Front Desk Professional Seeking a friendly, outgoing Front Office Professional for a ... Dental experience, excellent customer service, a friendly personality, and a willingness to help ...
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Richmond, TX · On-site
$11.75 - $15/hr
Dental Office Front Desk Professional Seeking a friendly, outgoing Front Office Professional for a ... Dental experience, excellent customer service, a friendly personality, and a willingness to help ...
Dallas, TX · On-site
$19.75 - $26.75/hr
We have professionals on board at locations in the United States, Canada, Europe, India, Africa and ... Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ...
Dallas, TX · On-site
$19.75 - $26.75/hr
We have professionals on board at locations in the United States, Canada, Europe, India, Africa and ... Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ...
$19.75 - $26.75/hr
We have professionals on board at locations in the United States, Canada, Europe, India, Africa and ... Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ...
$19.75 - $26.75/hr
We have professionals on board at locations in the United States, Canada, Europe, India, Africa and ... Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ...
San Antonio, TX · On-site
$18 - $24.25/hr
Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Provide timely, professional updates to users, management, and other stakeholders throughout the ...
San Antonio, TX · On-site
$18 - $24.25/hr
Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Provide timely, professional updates to users, management, and other stakeholders throughout the ...
$18 - $24.25/hr
Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Provide timely, professional updates to users, management, and other stakeholders throughout the ...
$18 - $24.25/hr
Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Provide timely, professional updates to users, management, and other stakeholders throughout the ...
Dallas, TX · On-site
$20.25 - $27.75/hr
The Yardi Help Desk Support professional provides first-level technical assistance, troubleshooting, and functional support for Yardi applications, ensuring efficient resolution of user issues and ...
Dallas, TX · On-site
$20.25 - $27.75/hr
The Yardi Help Desk Support professional provides first-level technical assistance, troubleshooting, and functional support for Yardi applications, ensuring efficient resolution of user issues and ...
GENERAL ACCOUNTABILITIES Works as a team member of the Application Service Desk/Help Desk to ... Maintains the highest level of professionalism with all callers; diffuses calls from irate ...
GENERAL ACCOUNTABILITIES Works as a team member of the Application Service Desk/Help Desk to ... Maintains the highest level of professionalism with all callers; diffuses calls from irate ...
Houston, TX · On-site
$20 - $21/hr
GENERAL ACCOUNTABILITIES Works as a team member of the Application Service Desk/Help Desk to ... Maintains the highest level of professionalism with all callers; diffuses calls from irate ...
Houston, TX · On-site
$20 - $21/hr
GENERAL ACCOUNTABILITIES Works as a team member of the Application Service Desk/Help Desk to ... Maintains the highest level of professionalism with all callers; diffuses calls from irate ...
Houston, TX · On-site
$19 - $25.75/hr
We are seeking a dynamic and enthusiastic Help Desk Technician/ Dispatcher to join our team. This ... Participate in ongoing training and professional development to stay up-to-date with the latest ...
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Houston, TX · On-site
$19 - $25.75/hr
We are seeking a dynamic and enthusiastic Help Desk Technician/ Dispatcher to join our team. This ... Participate in ongoing training and professional development to stay up-to-date with the latest ...
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... professional growth through various learning opportunities. Skills and attributes for success ...
Quick apply
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... professional growth through various learning opportunities. Skills and attributes for success ...
Austin, TX · On-site
$19.75 - $26.75/hr
PROLIM (www.prolim.com) is currently seeking Help Desk 1 for one of our top Client for Location ... professional manner, gathering and analyzing information about the customer's issue and ...
Austin, TX · On-site
$19.75 - $26.75/hr
PROLIM (www.prolim.com) is currently seeking Help Desk 1 for one of our top Client for Location ... professional manner, gathering and analyzing information about the customer's issue and ...
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... professional growth through various learning opportunities. Skills and attributes for success ...
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... professional growth through various learning opportunities. Skills and attributes for success ...
Austin, TX · On-site
$19.75 - $26.75/hr
PROLIM (www.prolim.com) is currently seeking Help Desk 1 for one of our top Client for Location ... professional manner, gathering and analyzing information about the customer's issue and ...
Quick apply
Austin, TX · On-site
$19.75 - $26.75/hr
PROLIM (www.prolim.com) is currently seeking Help Desk 1 for one of our top Client for Location ... professional manner, gathering and analyzing information about the customer's issue and ...
Austin, TX · On-site
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... professional growth through various learning opportunities. Skills and attributes for success ...
Quick apply
Austin, TX · On-site
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... professional growth through various learning opportunities. Skills and attributes for success ...
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... professional growth through various learning opportunities. Skills and attributes for success ...
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... professional growth through various learning opportunities. Skills and attributes for success ...
$11.87 - $13.66
2% of jobs
$13.66 - $15.45
6% of jobs
$15.45 - $17.24
12% of jobs
$17.75 is the 25th percentile. Wages below this are outliers.
$17.24 - $19.04
17% of jobs
The median wage is $20.47 / hr.
$19.04 - $20.83
16% of jobs
$20.83 - $22.62
16% of jobs
$23.52 is the 75th percentile. Wages above this are outliers.
$22.62 - $24.41
12% of jobs
$24.41 - $26.20
7% of jobs
$26.20 - $27.99
6% of jobs
$27.99 - $29.79
3% of jobs
$29.79 - $31.58
2% of jobs
$11
$21
$31
| Aspect | Help Desk Professional | Technical Support Specialist |
|---|---|---|
| Credentials | CompTIA A+, Microsoft Certified | CompTIA A+, Cisco certifications |
| Work Environment | Help desk, call centers, remote support | On-site, remote, troubleshooting hardware/software |
| Employer & Industry | IT service providers, corporate IT | Tech companies, hardware vendors |
| Search & Comparison Intent | Customer support, troubleshooting | Technical troubleshooting, hardware/software issues |
Help Desk Professionals primarily handle customer inquiries, basic troubleshooting, and support via phone or remote tools. Technical Support Specialists often focus on more complex technical issues, including hardware and software troubleshooting, sometimes requiring specialized certifications. Both roles are essential in IT support, but they differ in complexity and technical depth.
The most popular types of Help Desk jobs in Texas are:
Cities in Texas with the most Help Desk Professional job openings:
Austin, TX • On-site
$22 - $26/hr
Temporary
Posted 13 days ago
Help Desk Tier I
On Site | Austin, TX | Contract
We are looking for a Help Desk professional to provide dependable technical support for a growing client in Austin, Texas. This long-term contract position focuses on delivering responsive assistance to end users, maintaining stable workplace technology, and ensuring support requests are handled efficiently. The ideal candidate brings hands-on experience with Windows environments, user account support, and service desk operations while communicating clearly with both technical and non-technical staff.
Responsibilities:
• Respond to incoming support requests, assess urgency, and coordinate timely resolution through the IT service management system.
• Deliver frontline assistance for desktops, laptops, printers, mobile devices, software applications, and routine connectivity concerns.
• Administer user access by handling password changes, account setup, permission updates, and ongoing account maintenance.
• Set up, configure, and support Windows-based workstations and commonly used business applications for end users.
• Manage end-user equipment by assisting with hardware ordering, tracking inventory, deployment, and issue diagnosis in line with internal standards.
• Record incidents, requests, troubleshooting activities, and final outcomes thoroughly within the ticketing platform.
• Route advanced or unresolved issues to higher-level support teams while continuing to track progress and keep users informed.
• Follow open tickets through completion, provide regular status updates, and help maintain a positive support experience for employees.
• Associate degree in Information Technology, Computer Science, or a related discipline, or equivalent practical experience.
• At least 1 year of experience in help desk, desktop support, or technical support roles.
• Working knowledge of Windows 10 and general Microsoft Windows support.
• Experience supporting Microsoft 365 or Google Workspace environments.
• Familiarity with Active Directory, including basic account and access administration.
• Ability to troubleshoot common hardware, software, and basic end-user connectivity issues.
• Experience using ticketing systems (Jira or ServiceNow) to manage service requests and document support activity.
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Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.
Recruiting and staffing services
10,000+ Employees
San Ramon, CA, US
1948
