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Help Desk Password Reset Jobs in Yonkers, NY (NOW HIRING)

New York Cloud Apps

Help Desk Engineer

New York, NY

The Help Desk Engineer is responsible for first-line technical support of client-facing technology, such as Microsoft Dynamics Applications, Citrix Applications, Productivity Software, Password ...

Provision People

Help Desk Technician

Manhattan, NY · On-site

$22 - $29.75/hr

We're seeking a talented Help Desk Technician to join our team in a dynamic midtown Manhattan ... Leverage your strong customer service skills to troubleshoot a wide range of issues (password ...

InfoPeople

Service Desk Analyst

White Plains, NY · On-site

$21.25 - $29/hr

... password resets, software installations, etc. during work and extended hours. Job Functions & Responsibilities • Field incoming help desk requests and incidents from end users via both telephone ...

Lancesoft

Service Desk Analyst

White Plains, NY · On-site

$35 - $40/hr

... password resets, software installations, etc. During work and extended hours. Job Functions & Responsibilities * Field incoming help desk requests and incidents from end users via both telephone and ...

InfoPeople Corporation

Service Desk Analyst

White Plains, NY · On-site

$21.25 - $29/hr

Responsibilities : • Field incoming help desk requests and incidents from end users via both ... password resets • Resolve any VPN access issues • Perform hands-on fixes at the desktop level ...

Wasserman Media

Help Desk Technician, IT

Manhattan, NY · On-site

$45K - $52K/yr

Support password resets, access requests, and permissions management * Maintain clear and thorough ... help desk environments * Strong customer service and communication skills (this is a must-have)

Teamwass

Help Desk Technician, IT

New York, NY · On-site

$45K - $52K/yr

Support password resets, access requests, and permissions management * Maintain clear and thorough ... help desk environments * Strong customer service and communication skills (this is a must-have)

Wasserman Media

Help Desk Technician, IT

Brooklyn, NY · On-site

$45K - $52K/yr

Support password resets, access requests, and permissions management * Maintain clear and thorough ... help desk environments * Strong customer service and communication skills (this is a must-have)

Voyatek OnDemand

NYPA - Service Desk Analyst

White Plains, NY · On-site

$21.25 - $29/hr

... password resets, software installations, etc. during work and extended hours. Job Functions & Responsibilities • Field incoming help desk requests and incidents from end users via both telephone ...

Ampcus

Service Desk Analyst

White Plains, NY · On-site

$21.25 - $29/hr

Service Desk Analyst Location(s): White plains, NY Project Overview We are seeking a highly ... Additional responsibilities include distributing Iron Key Devices, performing password resets, and ...

City of New York

CUSTOMER CARE REPRESENTATIVE

Manhattan, NY · On-site

$17.50 - $23.75/hr

... password reset for all DSS-HRA-DHS staff. - Process work schedule changes in CityTime using an ... with the CityTime Help Desk staff to facilitate system solutions. - Rapidly assimilate new ...

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Help Desk Password Reset information

See Yonkers, NY salary details

$14

$24

$37

How much do help desk password reset jobs pay per hour?

As of May 27, 2026, the average hourly pay for help desk password reset in Yonkers, NY is $24.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Password Reset specialist, and why are they important?

To thrive as a Help Desk Password Reset specialist, you need a basic understanding of IT systems, troubleshooting skills, and familiarity with authentication and security protocols, often supported by a high school diploma or relevant IT certifications such as CompTIA A+. Proficiency with ticketing systems, remote desktop tools, and identity management platforms like Active Directory is typically required. Strong communication, patience, and attention to detail are crucial soft skills for effectively assisting users and resolving issues efficiently. These skills and qualities ensure users regain access securely and promptly, maintaining organizational productivity and data security.

What are some common challenges faced in a Help Desk Password Reset role, and how can they be managed effectively?

A common challenge in a Help Desk Password Reset role is balancing security protocols with providing prompt assistance to users. Technicians must verify user identities carefully to prevent unauthorized access, which can sometimes slow down the process or lead to frustrated users. Additionally, handling high volumes of requests during peak times requires strong organizational skills and the ability to prioritize tasks efficiently. Building clear communication with users and following standardized procedures can help overcome these challenges and ensure both security and customer satisfaction.

What does a Help Desk Password Reset specialist do?

A Help Desk Password Reset specialist assists users who are unable to access their accounts due to forgotten or expired passwords. They verify the identity of users, reset passwords, and provide guidance on creating secure passwords. Their role is essential for maintaining security while ensuring users regain access quickly and efficiently. Often, they also educate users about password policies and best practices to prevent future issues.

How can I make 2000 a week working from home?

A Help Desk Password Reset role typically pays hourly wages and may offer overtime or bonuses, but earning $2000 weekly from such a position alone is uncommon without additional skills or side income. To increase earnings, professionals often develop technical skills, obtain certifications, or take on multiple shifts, remote freelance work, or related IT support roles. High weekly earnings generally require advanced expertise, specialized certifications, or management responsibilities in IT support environments.

What is the difference between Help Desk Password Reset vs Service Desk Technician?

AspectHelp Desk Password ResetService Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often with additional troubleshooting skills
Work EnvironmentHelp desk support, primarily remote or on-siteService desk environment, handling broader IT issues
Employer & IndustryIT support teams across various industriesIT service providers, corporate IT departments
Search & Comparison IntentFocus on password reset tasksBroader IT support responsibilities

Help Desk Password Reset specialists primarily focus on resetting and managing user passwords, while Service Desk Technicians handle a wider range of IT support issues. Both roles require similar certifications and work in comparable environments, but Service Desk Technicians have broader troubleshooting duties.

What are popular job titles related to Help Desk Password Reset jobs in Yonkers, NY? For Help Desk Password Reset jobs in Yonkers, NY, the most frequently searched job titles are:
What job categories do people searching Help Desk Password Reset jobs in Yonkers, NY look for? The top searched job categories for Help Desk Password Reset jobs in Yonkers, NY are:
What cities near Yonkers, NY are hiring for Help Desk Password Reset jobs? Cities near Yonkers, NY with the most Help Desk Password Reset job openings:
Help Desk Password Reset jobs near you

Help Desk Engineer

New York Cloud Apps

New York, NY

Part-time

Posted 16 days ago

Job description

Office Location: Remote Offices, Long Island, and New York City Position Description: The Help Desk Engineer (HDE) is an experience IT support technician working in a service representative capactity for a variety of clients. The Help Desk Engineer is responsible for first-line technical support of client-facing technology, such as Microsoft Dynamics Applications, Citrix Applications, Productivity Software, Password Resets, etc. Additionally, the Help Desk Engineer ay provide light system adminsistration functions, such as creating/deleting users, managing groups, managing distribution lists and public folders, etc.

Requirements / Essential Duties Ability to call on and word directly with C level executives in small to large size businesses. Provide first line end-user technical support via phone and email Provide light user account and email administration Coach users on best practices and techniques to avoid simple issues Work with the Data Center teams to monitor and respond to events to ensure client system uptime and stability Ensures change cnstrol and other processes and proceduires are followed and that configuration documentation is completed when systems are deployed and/or modified Basic level knowledge of email administration Basic level knowledge of TCP/IP, networking Basic level knowledge of smartphone configuration Proficient with Microsoft Word, Excel and Outlook is prefered Previous experience working with Software as a Service products is suggested For any questions about this position please email hr@nycloudapps.com.

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