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Help Desk Network Specialist Jobs (NOW HIRING)

S2Technologies

Help Desk Specialist

Washington, DC · On-site

$70K - $88K/yr

Help Desk SpecialistPosition Overview:S2Technologies is seeking a Help Desk Specialist to provide ... Coordinate with the Communications Squadron to support system and network administration ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Title: Help Desk Specialist or Desktop Services Openings: 5 Location: Securities Exchange ... Produces/maintains network docs (network map, SOPs, inventory, and switch configs).; Supports ...

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Title: Help Desk Specialist or Desktop Services Openings: 5 Location: Securities Exchange ... Produces/maintains network docs (network map, SOPs, inventory, and switch configs).; Supports ...

Rare Editions

Help Desk Specialist

Amelia Court House, VA · On-site

$45K - $55K/yr

IT Help Desk Specialist I Star Children's Dress Company, Inc. Location: 9120 Pridesville Road ... Basic understanding of networking concepts including Wi-Fi, Ethernet, TCP/IP, and connectivity ...

Ardoor

Help Desk Specialist

Saint Petersburg, FL · On-site

... with office network troubleshooting under the guidance of senior IT staff. · Provide basic ... As a Help Desk Specialist, you will gain hands-on experience with enterprise IT systems, build ...

Chenega MIOS

Help Desk Specialist

San Antonio, TX · On-site

Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega ... Help Desk Specialist San Antonio, TX (Remote) Are you ready to enhance your skills and build your ...

Chronos Operations, LLC

Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega ... Help Desk Specialist San Antonio, TX (Remote) Are you ready to enhance your skills and build your ...

Barbaricum

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... Troubleshoot hardware, software, and network issues in classified environments. * Escalate complex ...

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Help Desk Network Specialist information

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How much do help desk network specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for help desk network specialist in the United States is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What does a help desk network specialist do?

A Help Desk Network Specialist is responsible for providing technical support and troubleshooting assistance for network-related issues within an organization. They help resolve problems with connectivity, hardware, and software, ensuring that users have reliable access to network resources. Their duties often include monitoring network performance, configuring and maintaining network devices, and assisting users with network access issues. They may also document problems and solutions, escalate complex issues to higher-level IT staff, and educate users on best practices for network security.

What are the key skills and qualifications needed to thrive as a help desk network specialist?

To thrive as a Help Desk Network Specialist, you need solid knowledge of networking concepts, troubleshooting, and customer support, typically backed by a degree in IT or a related field. Familiarity with help desk ticketing systems, remote desktop tools, and certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Strong communication, patience, and problem-solving skills help specialists effectively assist users and resolve issues under pressure. These competencies are critical for minimizing downtime, ensuring smooth network operations, and maintaining user satisfaction.

What are the most common challenges faced by help desk network specialists, and how can they be overcome?

Help Desk Network Specialists often encounter challenges such as troubleshooting complex network issues under tight deadlines, managing high ticket volumes, and communicating technical solutions to users with varying levels of IT knowledge. Effective time management, strong problem-solving skills, and clear communication are essential to overcoming these obstacles. Additionally, staying current with the latest networking technologies and best practices helps specialists provide efficient support and adapt to evolving network environments.

What is the difference between Help Desk Network Specialist vs Help Desk Technician?

AspectHelp Desk Network SpecialistHelp Desk Technician
CertificationsCompTIA Network+, Cisco CCNA, A+A+, Network+ (optional)
Work EnvironmentNetwork troubleshooting, configuration, and supportGeneral hardware/software support, user assistance
Employer & Industry UsageIT departments, network service providersCorporate, retail, healthcare, and various industries
Search & Comparison IntentFocus on network-specific skills and rolesBroader help desk support tasks

The Help Desk Network Specialist primarily focuses on network infrastructure, configuration, and troubleshooting, often requiring specific networking certifications. In contrast, Help Desk Technicians handle a wider range of hardware and software issues, providing general user support. While both roles support IT environments, the Network Specialist role is more specialized in networking, making it ideal for those seeking to advance in network-focused careers.

What cities are hiring for Help Desk Network Specialist jobs?

Cities with the most Help Desk Network Specialist job openings:

What states have the most Help Desk Network Specialist jobs?

States with the most job openings for Help Desk Network Specialist jobs include:

What are popular job titles related to Help Desk Network Specialist jobs?

For Help Desk Network Specialist jobs, the most frequently searched job titles are:

Infographic showing various Help Desk Network Specialist job openings in the United States as of June 2026, with employment types broken down into 39% Full Time, 53% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,636 per year, or $25.3 per hour.

Help Desk Specialist

Springfield, VA • On-site

Ascension Federal Services, Inc.
See more jobs at Ascension Federal Services, Inc.external

Full-time

Re-posted 26 days ago

Job description

Job Summary:
Ascension Federal Services, Inc. is seeking a Help Desk Specialist to provide technical support and assistance to end-users. The role involves troubleshooting and resolving technical problems, documenting issues, and escalating complex problems to higher-level support teams.
Responsibilities:
• Provide technical support and assistance to end-users via phone, email, or in-person.
• Troubleshoot and resolve technical problems related to software, hardware, and network issues.
• Document issues and resolutions in a help desk ticketing system.
• Escalate complex problems to higher-level support teams.
• Assist with the installation, configuration, and maintenance of hardware and software.
• Provide training and guidance to end-users on software and hardware usage.
• Perform other related duties as assigned.
Qualifications:
Required:
• Bachelor's degree in Computer Science or related field
• 3+ years of experience in a help desk or technical support role
• Strong knowledge of Windows operating systems, Microsoft Office Suite, and network protocols
• Excellent communication and customer service skills
• Ability to work independently and in a team environment.
• Strong problem-solving and analytical skills
• Ability to prioritize and manage multiple tasks and projects.
Company:
Ascension Federal Services, Inc is a U.S. based company operating in fields of information technology, engineering, and project management. Founded in , the company is headquartered in Tampa, USA, with a team of 11-50 employees. The company is currently Early Stage.

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