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Help Desk Manager Jobs in Spring Hill, FL (NOW HIRING)

Revel Staffing

IT Manager

Tampa, FL

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

CFS

IT Manager

Tampa, FL · Remote

$115K - $130K/yr

Provide leadership across help desk operations, hardware, network infrastructure, systems, software, and IT asset management. * Establish and maintain IT service levels, processes, documentation, and ...

GDIT

Helpdesk Technician

Tampa, FL · On-site

$64K - $86K/yr

Skills: Computer Literacy, Computer Systems, Customer Service, End Users, Help Desk Support ... Provides Systems Administration and manages the functionality and efficiency of a group of ...

Atrium Hospitality

Front Desk Supervisor

Tampa, FL · On-site

$19 - $19.95/hr

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with ...

Atrium Hospitality

Front Desk Supervisor

Tampa, FL

$19 - $19.95/hr

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with ...

NinjaOne

Service Desk Technician

Tampa, FL

Passion for helping others leverage technology to excel at their role. * Knowledge with Windows or ... Organized, detail-oriented, and able to manage multiple open tickets while maintaining consistent ...

NinjaOne

Service Desk Technician

Tampa, FL · On-site

Passion for helping others leverage technology to excel at their role. * Knowledge with Windows or ... Organized, detail-oriented, and able to manage multiple open tickets while maintaining consistent ...

CFS

IT Manager

Tampa, FL · Remote

$110K - $130K/yr

Responsibilities of the IT Manager: * Lead, coach, and develop the IT team. * Oversee daily IT operations, including help desk support, hardware, software, systems, and network management. * Ensure ...

Sandpearl Resort

Front Desk Agent

Clearwater, FL · On-site

$16/hr

Coordinating with bell service and staff management * Being a source of information to guests on ... help us to achieve our company's mission. The company also conducts post-offer employment ...

Opal Sol

Front Desk Agent

Clearwater, FL · On-site

$13.25 - $16.50/hr

Coordinating with bell service and staff management * Being a source of information to guests on ... help us to achieve our company's mission. The company also conducts post-offer employment ...

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Showing results 21-40

All JobsHelp Desk JobsHelp Desk Manager JobsHelp Desk Manager Jobs in Spring Hill, FL

Help Desk Manager information

See Spring Hill, FL salary details

$31.8K

$71.1K

$105.6K

How much do help desk manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for help desk manager in Spring Hill, FL is $71,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $84,800.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

More about Help Desk Manager jobs

What are the most commonly searched types of Help Desk jobs in Spring Hill, FL?

The most popular types of Help Desk jobs in Spring Hill, FL are:

What are popular job titles related to Help Desk Manager jobs in Spring Hill, FL?

For Help Desk Manager jobs in Spring Hill, FL, the most frequently searched job titles are:

What job categories do people searching Help Desk Manager jobs in Spring Hill, FL look for?

The top searched job categories for Help Desk Manager jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Help Desk Manager jobs?

Cities near Spring Hill, FL with the most Help Desk Manager job openings:

Help Desk Manager jobs near you
Infographic showing various Help Desk Manager job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $71,080 per year, or $34.2 per hour.

IT Manager

Revel Staffing

Tampa, FL

$85K - $115K/hr

Full-time

Re-posted 20 days ago

Job description

IT Manager

A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools. The ideal candidate has strong technical troubleshooting experience, leadership ability, and a practical understanding of healthcare technology environments.


    Key Responsibilities

    • Manage IT help desk operations and support ticketing system
    • Oversee hardware, software, systems, and user-support processes
    • Support network, infrastructure, and endpoint performance
    • Troubleshoot technical issues across departments
    • Maintain IT documentation, system logs, and support procedures
    • Coordinate with vendors for system updates, support, and technology services
    • Track IT performance metrics, service levels, and recurring support issues
    • Improve user experience through timely, professional technical support
    • Identify opportunities to streamline IT workflows and reduce manual workload
    • Maintain confidentiality and comply with healthcare privacy and security standards
    • Perform additional IT-related duties as assigned

    AI & Automation Responsibilities

    • Implement or support AI-powered help desk and ticket-routing systems
    • Automate repetitive IT support tasks where appropriate
    • Use AI tools for diagnostics, documentation, reporting, and system monitoring
    • Continuously evaluate opportunities to improve IT efficiency through automation
    • Support responsible use of AI tools in alignment with privacy, security, and organizational policies

    Qualifications

    • 2+ years of IT support, systems administration, or related technical experience
    • Experience managing help desk or technical support environments
    • Knowledge of networking, systems administration, endpoint support, and troubleshooting
    • Experience using AI tools for IT troubleshooting, ticket routing, documentation, or workflow automation
    • Ability to automate repetitive IT support processes
    • Strong documentation, organization, and communication skills
    • Ability to work effectively in a fast-paced, on-site healthcare environment
    • Associate or bachelor's degree in Information Technology, Computer Science, or related field preferred
    • HIPAA training/certification required