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Help Desk Associate Jobs in Washington, MI (NOW HIRING)

Book Cadillac

Front Desk Manager

Detroit, MI · On-site

$60K - $68K/yr

Coach and mentor associates in real time, providing constructive feedback to reinforce brand ... Join our Front Office team and help us deliver outstanding guest experiences every day.

Gristede's Foods

90 General Clerk

Troy, MI · On-site

Provides first-level technical support by responding to help desk tickets and phone requests ... Associate degree in Information Technology or relevant certification required; or * 1 year ...

Firebolt Group Inc

IT Support Specialist

Wixom, MI

$50/hr

The IT Support Specialist is the first responder for all support requests, owning the help desk ... Associate's or Bachelor's Degree in a technical field (Preferred) * CompTIA A+, Network+, or ...

Barfly, Inc.

Front Desk- HopCat

Royal Oak, MI · On-site

$12 - $15/hr

You'll receive training in our industry-leading recycling/composting program, helping us divert up to 90% of our food waste from landfills. BarFly is proud to be an equal opportunity workplace. We ...

BarFly

Front Desk- HopCat

Auburn Hills, MI · On-site

$12 - $15/hr

You'll receive training in our industry-leading recycling/composting program, helping us divert up to 90% of our food waste from landfills. BarFly is proud to be an equal opportunity workplace. We ...

BarFly

Front Desk- HopCat

Auburn Hills, MI · On-site

$12 - $15/hr

You'll receive training in our industry-leading recycling/composting program, helping us divert up to 90% of our food waste from landfills. BarFly is proud to be an equal opportunity workplace. We ...

Barfly, Inc.

Front Desk- HopCat

Auburn Hills, MI · On-site

$12 - $15/hr

You'll receive training in our industry-leading recycling/composting program, helping us divert up to 90% of our food waste from landfills. BarFly is proud to be an equal opportunity workplace. We ...

BarFly

Front Desk- HopCat

Livonia, MI · On-site

$12 - $15/hr

You'll receive training in our industry-leading recycling/composting program, helping us divert up to 90% of our food waste from landfills. BarFly is proud to be an equal opportunity workplace. We ...

BarFly

Front Desk- HopCat

Royal Oak, MI · On-site

$12 - $15/hr

You'll receive training in our industry-leading recycling/composting program, helping us divert up to 90% of our food waste from landfills. BarFly is proud to be an equal opportunity workplace. We ...

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Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Washington, MI

Help Desk Associate information

See Washington, MI salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for help desk associate in Washington, MI is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.31 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are popular job titles related to Help Desk Associate jobs in Washington, MI? For Help Desk Associate jobs in Washington, MI, the most frequently searched job titles are:
What cities near Washington, MI are hiring for Help Desk Associate jobs? Cities near Washington, MI with the most Help Desk Associate job openings:
Help Desk Associate jobs near you

Front Desk Staff (part-time)

HealthFitness

Rochester Hills, MI • On-site

$13.75 - $14.50/hr

Part-time

Re-posted 13 days ago

HealthFitness rating

8.2

Company rating: 8.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

3rd of 63 rated gym and leisure clubs

Job description

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health within the organizations we serve - so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.
About the role
HealthFitness is looking for part-time Front Desk Attendants to join the team at our client site located in Rochester Hills, MI.
In this position, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.
You will be working approximately 10 hours per week with flexibility in scheduling throughout the weekdays and weekends.
Minimum Requirements
  • Previous customer service experience a plus.
  • Adult CPR/AED certifications from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.
  • Applicants must meet hiring requirements including but not limited to pre-employment drug test.

Applicants must meet hiring requirements including but not limited to pre-employment drug test. Compensation: $13.75 - $14.50. Pay is dependent on experience and qualifications.
Brand: HealthFitness
HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.

What HealthFitness employees say

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