Baltimore, MD · On-site
$20.25 - $27.75/hr
Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite ... Preferred Education: 2 year associates degree or equivalent technical study. BALTIMORE CITY ...
Baltimore, MD · On-site
$20.25 - $27.75/hr
Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite ... Preferred Education: 2 year associates degree or equivalent technical study. BALTIMORE CITY ...
Glen Burnie, MD · On-site
$13.75 - $17.75/hr
Front Desk Associate (FDA) - & Requirements Overview The Front Desk Associate is the face of the ... This candidate should have a passion for fitness and helping others. * Must be able to learn ...
Glen Burnie, MD · On-site
$13.75 - $17.75/hr
Front Desk Associate (FDA) - & Requirements Overview The Front Desk Associate is the face of the ... This candidate should have a passion for fitness and helping others. * Must be able to learn ...
Baltimore, MD · On-site
$25.49/hr
Preston Street, Baltimore, MD 21201\r\n POSITION DUTIES The Shared Services Division within the OPSB, DBM, is seeking indviduals to work at the SPS Help Desk to assist with system user support calls.
Baltimore, MD · On-site
$25.49/hr
Preston Street, Baltimore, MD 21201\r\n POSITION DUTIES The Shared Services Division within the OPSB, DBM, is seeking indviduals to work at the SPS Help Desk to assist with system user support calls.
Baltimore, MD · On-site
$20.25 - $27.75/hr
Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite ... Preferred Education: • 2 year associates degree or equivalent technical study. BALTIMORE CITY ...
Baltimore, MD · On-site
$20.25 - $27.75/hr
Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite ... Preferred Education: • 2 year associates degree or equivalent technical study. BALTIMORE CITY ...
Bel Air, MD · Hybrid
$55K - $58K/yr
As a Front Desk Associate, you will play a vital role in creating a seamless, professional ... Maintain up-to-date client records and help ensure accuracy and consistency across internal systems.
Quick apply
Bel Air, MD · Hybrid
$55K - $58K/yr
As a Front Desk Associate, you will play a vital role in creating a seamless, professional ... Maintain up-to-date client records and help ensure accuracy and consistency across internal systems.
Glen Burnie, MD · On-site
$13.75 - $17.75/hr
Front Desk Associate (FDA) The Front Desk Associate is the face of the gym and one of our most ... This candidate should have a passion for fitness and helping others. * Must be able to learn ...
Glen Burnie, MD · On-site
$13.75 - $17.75/hr
Front Desk Associate (FDA) The Front Desk Associate is the face of the gym and one of our most ... This candidate should have a passion for fitness and helping others. * Must be able to learn ...
Glen Burnie, MD · On-site
$13.75 - $17.75/hr
Front Desk Associate (FDA) The Front Desk Associate is the face of the gym and one of our most ... This candidate should have a passion for fitness and helping others. * Must be able to learn ...
Glen Burnie, MD · On-site
$13.75 - $17.75/hr
Front Desk Associate (FDA) The Front Desk Associate is the face of the gym and one of our most ... This candidate should have a passion for fitness and helping others. * Must be able to learn ...
$40K - $55K/yr
... Associate degree with 5+ years of related experience * Minimum of 2 years of experience in a ... Experience managing and prioritizing Help Desk tickets in a fast-paced enterprise environment
Quick apply
$40K - $55K/yr
... Associate degree with 5+ years of related experience * Minimum of 2 years of experience in a ... Experience managing and prioritizing Help Desk tickets in a fast-paced enterprise environment
Columbia, MD · On-site
$20.25 - $27.75/hr
... Associate degree with 5+ years of related experience * Minimum of 2 years of experience in a ... Experience managing and prioritizing Help Desk tickets in a fast-paced enterprise environment
Columbia, MD · On-site
$20.25 - $27.75/hr
... Associate degree with 5+ years of related experience * Minimum of 2 years of experience in a ... Experience managing and prioritizing Help Desk tickets in a fast-paced enterprise environment
Baltimore, MD · On-site
$20.25 - $27.75/hr
The Help Desk Tech will perform troubleshooting with customers and determine the best solution for ... Associate degree. * Two years of computer and customer support * Verbal and written communication ...
Baltimore, MD · On-site
$20.25 - $27.75/hr
The Help Desk Tech will perform troubleshooting with customers and determine the best solution for ... Associate degree. * Two years of computer and customer support * Verbal and written communication ...
$65K - $80K/yr
... of a Help Desk Support Level II Technician . A qualified candidate would have both proven ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
Quick apply
$65K - $80K/yr
... of a Help Desk Support Level II Technician . A qualified candidate would have both proven ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
Columbia, MD · On-site
$17 - $28/hr
Front Desk Associate It's fun to work in a company where people truly BELIEVE in what they're doing ... Employs PM Pediatric Care's core values to help patients, families, and other team members navigate ...
New
Columbia, MD · On-site
$17 - $28/hr
Front Desk Associate It's fun to work in a company where people truly BELIEVE in what they're doing ... Employs PM Pediatric Care's core values to help patients, families, and other team members navigate ...
New
... of a Help Desk Support Level II Technician . A qualified candidate would have both proven ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
Quick apply
... of a Help Desk Support Level II Technician . A qualified candidate would have both proven ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
Baltimore, MD · On-site
... Associate Degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience). *) 1-2 years of customer support, help desk, or technical ...
Baltimore, MD · On-site
... Associate Degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience). *) 1-2 years of customer support, help desk, or technical ...
Baltimore, MD · On-site
... Associate Degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience). *) 1-2 years of customer support, help desk, or technical ...
Baltimore, MD · On-site
... Associate Degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience). *) 1-2 years of customer support, help desk, or technical ...
Baltimore, MD · On-site
$14 - $18/hr
... Welcome Desk Associate is primarily responsible for delivering the highest quality of customer ... and helpful attitude. * Perform other duties as required or directed by the member and guest ...
Baltimore, MD · On-site
$14 - $18/hr
... Welcome Desk Associate is primarily responsible for delivering the highest quality of customer ... and helpful attitude. * Perform other duties as required or directed by the member and guest ...
Baltimore, MD · On-site
$37.64/hr
Associate degree preferred * 2-4 years working knowledge of PC software and hardware; technical support experience preferred * Hospital IT experience preferred. SPECIFIC REQUIREMENTS * License ...
Baltimore, MD · On-site
$37.64/hr
Associate degree preferred * 2-4 years working knowledge of PC software and hardware; technical support experience preferred * Hospital IT experience preferred. SPECIFIC REQUIREMENTS * License ...
Aberdeen, MD · On-site
$15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Aberdeen, MD · On-site
$15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Randallstown, MD · On-site
$15.50 - $16.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Randallstown, MD · On-site
$15.50 - $16.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Ellicott City, MD · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Ellicott City, MD · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$13.82 - $15.45
12% of jobs
$16.88 is the 25th percentile. Wages below this are outliers.
$15.45 - $17.08
15% of jobs
The median wage is $18.68 / hr.
$17.08 - $18.72
24% of jobs
$18.72 - $20.35
13% of jobs
$20.35 - $21.98
9% of jobs
$22.28 is the 75th percentile. Wages above this are outliers.
$21.98 - $23.62
16% of jobs
$23.62 - $25.25
5% of jobs
$25.25 - $26.88
2% of jobs
$26.88 - $28.51
3% of jobs
$28.51 - $30.15
0% of jobs
$30.15 - $31.78
1% of jobs
$13
$20
$31
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
$20.25 - $27.75/hr
Contractor
Re-posted 11 days ago
Trigyn Technologies is an innovative solutions provider and systems integrator that has been in business for 30 years with more than 1,500 resources deployed today. We have professionals on board at locations in the United States, Canada, Europe, India, Africa and the Far East, working around the clock to bring cutting-edge technology closer to you. Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients.
In the United States and Canada, Trigyn has office locations in Edison, New Jersey, Washington, D.C. and Toronto, Canada. In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center is located in Mumbai, India, which also supports our operations in Asia.
Trigyn believes that technology is about people. At Trigyn, we place a high degree of importance on people and relationships. This is reflected in the way we respond to our clients, interact with our employees and foster diversity in the workplace and our community.
Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite in Baltimore, MD.
This is a 6 - 12 month contract opportunity with possibility of extension. It is a 40 hour a week position. This position requires you to be on sight 40 hours a week.
Role Description:
Provides technical assistance, support, and advice to end users for hardware, software, and systems.
Provides hands-on technical assistance to business and technical users.
Investigates and resolves computer software and hardware problems of users.
Serves as a contact for level 1 support.
Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary.
Determines whether problem is caused by hardware, software, or system.
Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
Talks with technical and non-technical co-workers to research problem and find solution.
Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions.
Experienced with a variety of call-tracking software and systems.
Reads trade magazines and engages in independent study to maintain current industry knowledge.
Follow quality standards, and displays strong customer service skills.
Ability to work in a team environment.
Complete assigned tasks.
Strong communication skills; both written and spoken.
Years of Relevant Experience:
1 to 3 years field experience.
Preferred Education:
2 year associates degree or equivalent technical study.
BALTIMORE CITY RESIDENTS ARE ENCOURAGED TO APPLY!
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify Employer.
