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Help Desk Associate Jobs in Taylor, MI (NOW HIRING)

Sheraton Ann Arbor Hotel

Front Desk Agent

Ann Arbor, MI

$14.25 - $18/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love ...

PainPoint

Front Desk Supervisor

Sterling Heights, MI · On-site

$19 - $20/hr

Help improve scheduling, collections, and overall front office performance * Join an organization ... Associate's or Bachelor's degree in Healthcare Administration, Office Management, or related field

Sheraton Ann Arbor Hotel

Front Desk Agent

Ann Arbor, MI · On-site

$14 - $17.50/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love ...

Hyatt Place Ann Arbor

Front Desk Agent

Ann Arbor, MI

$14.25 - $18/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... As one associate said in an anonymous survey, "This is the best management company I've ever worked ...

Hyatt Place Ann Arbor

Front Desk Agent

Ann Arbor, MI · On-site

$14.25 - $18/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... As one associate said in an anonymous survey, "This is the best management company I've ever worked ...

Hyatt Place Ann Arbor

Front Desk Agent

Ann Arbor, MI · On-site

$14 - $17.50/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... As one associate said in an anonymous survey, "This is the best management company I've ever worked ...

Hyatt Place Ann Arbor

Front Desk Agent

Ann Arbor, MI · On-site

$14.25 - $18/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... As one associate said in an anonymous survey, "This is the best management company I've ever worked ...

Firebolt Group Inc

IT Support Specialist

Wixom, MI · On-site

$50/hr

The IT Support Specialist is the first responder for all support requests, owning the help desk ... Associate's or Bachelor's Degree in a technical field (Preferred) * CompTIA A+, Network+, or ...

Family Gentle Dentists

Front Desk Coordinator

Woodhaven, MI · On-site

$14.75 - $19/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

Stoneybrook Dental

Front Desk Coordinator

Farmington, MI · On-site

$16 - $20.75/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

Refresh Dental

Front Desk Coordinator

Southfield, MI · On-site

$14.75 - $19.25/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

Family Gentle Dentists

Front Desk Coordinator

Woodhaven, MI · On-site

$14.75 - $19/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

Refresh Dental

Front Desk Coordinator

Southfield, MI · On-site

$14.75 - $19.25/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Taylor, MI

Help Desk Associate information

See Taylor, MI salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for help desk associate in Taylor, MI is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.31 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Taylor, MI?

The most popular types of Help Desk jobs in Taylor, MI are:

What are popular job titles related to Help Desk Associate jobs in Taylor, MI?

For Help Desk Associate jobs in Taylor, MI, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Taylor, MI look for?

The top searched job categories for Help Desk Associate jobs in Taylor, MI are:

What cities near Taylor, MI are hiring for Help Desk Associate jobs?

Cities near Taylor, MI with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Taylor, MI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,448 per year, or $19.9 per hour.

Front Desk Agent

Sheraton Ann Arbor Hotel

Ann Arbor, MI

$14.25 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Front Desk Agent

As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.

Key Responsibilities
  • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
  • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
  • You will report to the Front Office Manager or Front Office Supervisor.
  • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience

Hotel experience is always a plus! Applicants should have: 

  • A combination of education and experience.
What You’ll Need to Succeed
  • Eligible to work in the United States
  • Ability to read, write, and communicate effectively in English
  • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Why Our Associates Love HVMG
  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling 
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG  is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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