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Help Desk Associate Jobs in Taylor, MI (NOW HIRING)

FasTemps

Front Desk

Ann Arbor, MI · On-site

$18/hr

POSITION: Front Desk LOCATION/DEPARTMENT: Ann Arbor MI, 48109 COMPENSATION: $18.00 hourly SHIFTS ... Helpful work environment, they want you to succeed * Team oriented employees help one another meet ...

Book Cadillac

Front Desk Manager

Detroit, MI · On-site

$60K - $68K/yr

Coach and mentor associates in real time, providing constructive feedback to reinforce brand ... Join our Front Office team and help us deliver outstanding guest experiences every day.

Gristede's Foods

90 General Clerk

Troy, MI · On-site

Provides first-level technical support by responding to help desk tickets and phone requests ... Associate degree in Information Technology or relevant certification required; or * 1 year ...

Firebolt Group Inc

IT Support Specialist

Wixom, MI

$50/hr

The IT Support Specialist is the first responder for all support requests, owning the help desk ... Associate's or Bachelor's Degree in a technical field (Preferred) * CompTIA A+, Network+, or ...

Barfly, Inc.

Front Desk- HopCat

Livonia, MI · On-site

$12 - $15/hr

You'll receive training in our industry-leading recycling/composting program, helping us divert up to 90% of our food waste from landfills. BarFly is proud to be an equal opportunity workplace. We ...

Barfly, Inc.

Front Desk- HopCat

Royal Oak, MI · On-site

$12 - $15/hr

You'll receive training in our industry-leading recycling/composting program, helping us divert up to 90% of our food waste from landfills. BarFly is proud to be an equal opportunity workplace. We ...

BarFly

Front Desk- HopCat

Ann Arbor, MI · On-site

$12 - $15/hr

You'll receive training in our industry-leading recycling/composting program, helping us divert up to 90% of our food waste from landfills. BarFly is proud to be an equal opportunity workplace. We ...

Barfly, Inc.

Front Desk- HopCat

Detroit, MI · On-site

$12 - $15/hr

You'll receive training in our industry-leading recycling/composting program, helping us divert up to 90% of our food waste from landfills. BarFly is proud to be an equal opportunity workplace. We ...

BarFly

Front Desk- HopCat

Detroit, MI · On-site

$12 - $15/hr

You'll receive training in our industry-leading recycling/composting program, helping us divert up to 90% of our food waste from landfills. BarFly is proud to be an equal opportunity workplace. We ...

Family Gentle Dentists

Front Desk Coordinator

Woodhaven, MI · On-site

$14.75 - $19/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

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Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Taylor, MI

Help Desk Associate information

See Taylor, MI salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for help desk associate in Taylor, MI is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.31 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Taylor, MI? The most popular types of Help Desk jobs in Taylor, MI are:
What are popular job titles related to Help Desk Associate jobs in Taylor, MI? For Help Desk Associate jobs in Taylor, MI, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Taylor, MI look for? The top searched job categories for Help Desk Associate jobs in Taylor, MI are:
What cities near Taylor, MI are hiring for Help Desk Associate jobs? Cities near Taylor, MI with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Taylor, MI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $41,448 per year, or $19.9 per hour.

Front Desk

FasTemps

Ann Arbor, MI • On-site

$18/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Job description

POSITION: Front Desk
LOCATION/DEPARTMENT: Ann Arbor MI, 48109
COMPENSATION: $18.00 hourly
SHIFTS/HOURS: Shift beginning between 7-8am to 4:30-5:30pm, Monday - Friday
Office Number: Call us at 734-484-3668
POSITION OVERVIEW:
Front desk in an outpatient clinic at UM Taubman Center. Answering phones, scheduling, medical documentation.
QUALITY/SKILLS:
  • MyChart experience is desirable but not required.
  • Requires excellent front desk/customer service skills, preferably in a medical center with experience using some medical scheduling software.
  • Adherence to quality and safety standards
  • Attention to detail.
  • Dependability

COMPANY HIGHLIGHTS:
The University of Michigan (U-M) is widely recognized as one of the top employers in Washtenaw County, Michigan. U-M's workforce is diverse and encompasses a wide range of roles and professions, from faculty and researchers to administrative staff and healthcare professionals. This diversity enriches the local talent pool and fosters a vibrant and inclusive work environment. As a top employer, U-M offers competitive compensation packages and comprehensive benefits to its employees. These benefits often include health insurance, retirement plans, tuition assistance, and opportunities for professional development.
COMPANY CULTURE:
  • Friendly work environment
  • Helpful work environment, they want you to succeed
  • Team oriented employees help one another meet individual goals
  • Longevity and stability
  • Steady leadership
  • Community focused.

WORK ENVIRONMENT:
  • Medical & Academic work environment
  • Friendly and hardworking staff
  • Great location and easy access to major highways
  • Organized facility
  • Supportive team environment
  • Competitive work environment
  • Fast paced
  • Excellent training and long-term growth and development.

PERKS UPON HIRE:
  • Medical
  • Dental
  • Vision
  • 401K

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