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Help Desk Associate Jobs in O Fallon, MO (NOW HIRING)

Advantage Solutions

Specialist Payroll

Saint Louis, MO · On-site

$26.54/hr

Provides payroll information by answering Help Desk questions and general associate requests. Qualifications: * High School Diploma or GED or equivalent experience is required * 2-4 years payroll ...

Advantage Solutions

Specialist Payroll

Saint Louis, MO

$21.15 - $26.54/hr

Provides payroll information by answering Help Desk questions and general associate requests. Qualifications: * High School Diploma or GED or equivalent experience is required * 2-4 years payroll ...

Moonrise Hotel

Front Desk Agent

Saint Louis, MO · On-site

$16 - $17/hr

Be knowledgeable and helpful about the local area, the hotel and hotel services * Handle messages ... Associates with irregular attendance will be subject to disciplinary action, up to and including ...

Moonrise Hotel

Front Desk Agent

Saint Louis, MO · On-site

$16 - $17/hr

Be knowledgeable and helpful about the local area, the hotel and hotel services * Handle messages ... Associates with irregular attendance will be subject to disciplinary action, up to and including ...

Moonrise Hotel

Front Desk Agent

Saint Louis, MO · On-site

$16 - $17/hr

Be knowledgeable and helpful about the local area, the hotel and hotel services * Handle messages ... Associates with irregular attendance will be subject to disciplinary action, up to and including ...

Palm Beach Tan

PT Salon Associate

Bridgeton, MO · On-site

$15 - $19/hr

Training and Growth Opportunities - Get expert training in customer service, sales, and leadership to help you succeed and grow. * Goal-Setting and Achievements - Learn how to set and reach personal ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in O'Fallon, MO

Help Desk Associate information

See O Fallon, MO salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk associate in O'Fallon, MO is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.50 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in O'Fallon, MO?

The most popular types of Help Desk jobs in O'Fallon, MO are:

What job categories do people searching Help Desk Associate jobs in O'Fallon, MO look for?

The top searched job categories for Help Desk Associate jobs in O'Fallon, MO are:

What cities near O'Fallon, MO are hiring for Help Desk Associate jobs?

Cities near O'Fallon, MO with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in O'Fallon, MO as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,767 per year, or $20.1 per hour.

Front Desk Agent

Homewood Suites By Hilton St Louis - Galleria

Saint Louis, MO • On-site

$13.75 - $17.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Front Desk Agent

As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.

Key Responsibilities
  • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
  • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
  • You will report to the Front Office Manager or Front Office Supervisor.
  • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience

Hotel experience is always a plus! Applicants should have:

  • A combination of education and experience.
What You’ll Need to Succeed
  • Eligible to work in the United States
  • Ability to read, write, and communicate effectively in English
  • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Why Our Associates Love HVMG
  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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