ZipRecruiter

Log In

1

Help Desk Associate Jobs in Macomb, MI (NOW HIRING)

PainPoint

Front Desk Supervisor

Sterling Heights, MI · On-site

$19 - $20/hr

Help improve scheduling, collections, and overall front office performance * Join an organization ... Associate's or Bachelor's degree in Healthcare Administration, Office Management, or related field

PainPoint

Front Desk Supervisor

Sterling Heights, MI · On-site

$19 - $20/hr

Help improve scheduling, collections, and overall front office performance * Join an organization ... Associate's or Bachelor's degree in Healthcare Administration, Office Management, or related field

Gristede's Foods

90 General Clerk

Troy, MI · On-site

$17.25 - $21/hr

Provides first-level technical support by responding to help desk tickets and phone requests ... Associate degree in Information Technology or relevant certification required; or * 1 year ...

Refresh Dental

Front Desk Coordinator

Southfield, MI · On-site

$14.75 - $19.25/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

Refresh Dental

Front Desk Coordinator

Warren, MI · On-site

$15.25 - $19.75/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

North American Dental Group

Front Desk Coordinator

Warren, MI · On-site

$15.50 - $20/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

Refresh Dental

Front Desk Coordinator

Warren, MI

$15.50 - $20/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

Refresh Dental

Front Desk Coordinator

Southfield, MI · On-site

$15 - $19.25/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

Refresh Dental

Front Desk Coordinator

Southfield, MI · On-site

$14.75 - $19.25/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

Refresh Dental

Front Desk Coordinator

Warren, MI · On-site

$15.50 - $20/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

Richmond Dental Care

Front Desk Coordinator

Richmond, MI · On-site

$14.75 - $19/hr

Your organization, professionalism, and ability to multitask will help keep our office running ... High School Diploma or equivalent (Associate's degree preferred). * 1-5 years of customer service ...

previous page

Showing results 41-60

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Macomb, MI

Help Desk Associate information

See Macomb, MI salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help desk associate in Macomb, MI is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.03 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Macomb, MI?

The most popular types of Help Desk jobs in Macomb, MI are:

What are popular job titles related to Help Desk Associate jobs in Macomb, MI?

For Help Desk Associate jobs in Macomb, MI, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Macomb, MI look for?

The top searched job categories for Help Desk Associate jobs in Macomb, MI are:

What cities near Macomb, MI are hiring for Help Desk Associate jobs?

Cities near Macomb, MI with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Macomb, MI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $42,763 per year, or $20.6 per hour.

Front Desk Supervisor

PainPoint

Sterling Heights, MI • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Front Desk Supervisor
Full-Time | $19-$20/hr | Monday-Thursday, 7:30 AM-6:00 PM & Friday, 8:00 AM-1:00 PM
Location: Warren, MI 48092
About Spinal Recovery Center
At Spinal Recovery Center, we help patients get their lives back through advanced, non-surgical spinal and joint care. Our expert team of chiropractors, therapists, and wellness professionals combines cutting-edge technology with compassionate, personalized treatment to deliver lasting results.
Why Join Us?
  • Lead front office operations in a growing healthcare environment
  • Work alongside a collaborative team of healthcare professionals
  • Make a direct impact on patient experience and clinic operations
  • Help improve scheduling, collections, and overall front office performance
  • Join an organization focused on personalized, patient-centered care
Position Summary
We are seeking an experienced Front Desk Supervisor to oversee and coordinate front office operations, ensuring efficient workflows, accurate scheduling and collections, and an exceptional patient experience.
The ideal candidate will have at least 5 years of medical front desk experience and 1+ year of management experience, with strong leadership, communication, organizational, and healthcare administrative skills. ASC scheduling experience is highly preferred.
Schedule & Compensation
  • Employment Type: Full-Time
  • Schedule: Monday-Thursday, 7:30 AM-6:00 PM; Friday, 8:00 AM-1:00 PM
  • Pay: $19-$20/hr
  • Location: Warren, MI 48092
Key Responsibilities
  • Oversee daily front office operations, including patient check-in/out, scheduling, collections, and workflow consistency.
  • Supervise, train, mentor, and evaluate front desk staff.
  • Ensure compliance with copayment, coinsurance, deductible collection, insurance verification, and eligibility processes.
  • Manage staffing schedules, PTO requests, and cross-coverage among clinic locations.
  • Monitor front office performance through scorecards, KPIs, and performance reports.
  • Review collection reports, payment posting, and ABN compliance.
  • Schedule and reschedule appointments and proactively manage waitlists and open appointment slots.
  • Ensure follow-up appointments are scheduled at checkout or appropriately documented in the patient's chart.
  • Address patient escalations and resolve customer service concerns professionally and promptly.
  • Collaborate with billing and clinical teams to maintain accurate information and seamless workflows.
  • Maintain compliance with HIPAA, OSHA, and internal policies and procedures.
  • Conduct team meetings, training, and development activities.
  • Provide performance updates and reports to the Practice Administrator.
  • May participate in hiring, corrective action, and termination activities for assigned staff.
Qualifications
Required
  • High School Diploma or GED
  • Minimum of 5 years of medical front desk experience
  • At least 1 year of management or supervisory experience
  • Strong understanding of insurance verification, copay and deductible collection, and patient billing practices
  • Proficiency with EMR and practice management systems
  • Strong communication, leadership, and organizational skills
  • Ability to effectively lead front office operations in a fast-paced healthcare environment
Preferred
  • Associate's or Bachelor's degree in Healthcare Administration, Office Management, or related field
  • ASC scheduling experience
  • Experience supervising or managing front office operations across multiple locations
Benefits
  • Health, Dental & Vision Insurance
  • Life & AD&D Insurance
  • Paid Time Off (PTO)
  • Sick Time Off
  • LifeMart Employee Discount Program
  • Health Management Tools
  • Emergency Travel Assistance Program
  • Employee Assistance Program
  • Company Paid Holidays
  • 401(k) Retirement Plan
  • Bonusly (Employee Recognition)
  • DailyPay (On-Demand Pay Access)
Join Our Team
If you're an experienced Front Desk Supervisor looking for an opportunity to lead a healthcare front office team while making a meaningful impact on the patient experience, we'd love to hear from you.
Apply today to join Spinal Recovery Center!
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Apply