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Help Desk Associate Jobs in Locust Grove, GA (NOW HIRING)

Bob Steele Salon

Lead Front Desk - Buckhead

Atlanta, GA · On-site

$15.50 - $20.50/hr

... Desk Associate to join our Guest Relations team. As the team lead, you'll be a hands-on part of the front desk team while helping set the standard for exceptional guest service. You'll create a ...

The Edh

Service Desk Specialist

Atlanta, GA · On-site

Associates Degree or equivalent experience * 3 to 5 years of prior Service Desk experience * In ... and 3rd party help desk software. Required Certifications: Must possess one of the below ...

The EDH

Service Desk Specialist

Atlanta, GA · On-site

Associates Degree or equivalent experience 3 to 5 years of prior Service Desk experience In-depth ... and 3rd party help desk software. Required Certifications: Must possess one of the below ...

Ubertal Inc

IT Service Desk Technician

Atlanta, GA · On-site

High School Diploma or GED with at least 2 years of technical support experience in a Help Desk or Service Desk environment; OR an Associate degree in Information Technology/Computer Science with 1 ...

CYNET SYSTEMS

IT Service Desk Technician

Atlanta, GA · On-site

$22 - $27/hr

Two (2) years of experience providing technical support in a Help Desk or Service Desk environment. * Associate degree in Information Technology, Computer Science, or related field and one (1) year ...

HireITPeople

Service Desk Technician

Atlanta, GA · On-site

Two (2) years of experience providing technical support in a Help Desk or Service Desk environment. OR Associate degree in Information Technology, Computer Science, or related field and one (1) year ...

Workout Anytime

Front Desk

Peachtree City, GA · On-site

$13 - $16.75/hr

Position Overview The Front Desk Representative will greet and direct members, guests, and staff as ... education and new certifications, helping you stay current with the latest fitness trends.

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Locust Grove, GA

Help Desk Associate information

See Locust Grove, GA salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for help desk associate in Locust Grove, GA is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.96 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Locust Grove, GA?

The most popular types of Help Desk jobs in Locust Grove, GA are:

What job categories do people searching Help Desk Associate jobs in Locust Grove, GA look for?

The top searched job categories for Help Desk Associate jobs in Locust Grove, GA are:

What cities near Locust Grove, GA are hiring for Help Desk Associate jobs?

Cities near Locust Grove, GA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Locust Grove, GA as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,939 per year, or $18.7 per hour.

Lead Front Desk - Buckhead

Atlanta, GA • On-site

Bob Steele Salon
Personal Services • 201 - 500 employees
Learn more about Bob Steele Salonexternal

$15.50 - $20.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Job description

Description
Lead Guest Relations - Front Desk Associate
Atlanta, GA
Full-Time or Part-Time
Bob Steele Salon - A So Chic Salon Brand
Bob Steele Salon is seeking a warm, polished, and professional Lead Front Desk Associate to join our Guest Relations team. As the team lead, you'll be a hands-on part of the front desk team while helping set the standard for exceptional guest service.
You'll create a welcoming first impression and ensure every client feels cared for, comfortable, and confident from check-in to checkout. You'll also work closely with the Salon Manager on inventory, scheduling, client relations, and day-to-day salon operations.
What You'll Do
  • Lead by example while actively working alongside the Guest Relations team
  • Ensure all front desk responsibilities are handled accurately, efficiently, and professionally
  • Create a warm, inviting experience for every guest
  • Welcome guests, check them in and out, and assist with appointment needs
  • Answer phones, assist with scheduling, and support the call center as needed
  • Assist the Salon Manager with inventory, sales tracking, scheduling, and other salon-related responsibilities
  • Conduct tours for first-time visitors and introduce them to our services and amenities
  • Support service providers by pre-booking appointments and recommending appropriate follow-up services
  • Handle client questions and concerns with empathy, professionalism, and good judgment
  • Learn our product lines, including Pureology and Oribe, and confidently make product recommendations
  • Help train and support Guest Relations team members and reinforce front desk standards
  • Maintain a polished, organized, and welcoming front desk environment
  • Arrive 30 minutes before opening to complete daily setup
What We're Looking For
The right person for this role is warm, friendly, confident, and professional. You genuinely enjoy interacting with people and understand that great guest service is about more than simply completing a transaction.
You'll be a great fit if you are:
  • Naturally warm and welcoming
  • Polished, professional, and fashion-forward in appearance
  • An excellent communicator who can connect easily with a wide variety of people
  • Organized, dependable, and detail-oriented
  • Comfortable taking initiative and solving problems
  • Able to remember client names and build genuine rapport
  • Calm and professional when things get busy or challenging
  • Comfortable giving direction while also being willing to jump in and do the work yourself
  • A positive team player with a "Yes" attitude
  • Mature and professional when handling conflict or client concerns
We love personality, humor, and having fun-but drama, gossip, negativity, and unnecessary conflict aren't a fit for our team. We're looking for someone who brings positive energy, treats others with respect, and makes the people around them better.
Requirements
  • Minimum 18 years of age
  • Authorized to work in the United States
  • Previous salon, hospitality, retail, or customer service experience preferred
  • Ability to work the schedule required for the position, including arriving 30 minutes before opening
Employee Perks & Benefits
  • 401(k) with company match
  • Complimentary hair services
  • Employee discounts on all retail products
  • Health, dental, and vision insurance (for full-time employees)
  • Employer-paid life insurance ($15K policy for full time employees)
  • Exposure to top-tier brands: Aveda, Pureology, Oribe & more
Why Work With Us?
Bob Steele Salon is part of So Chic Salon Brands, Inc., known for our friendly, professional, and team-focused culture. We're committed to continued education, personal growth, and delivering a luxury-level guest experience. Our stylists follow a clear career path-from recent graduates to Elite and Luxe professionals-ensuring growth at every stage.
Ready to be the face of a premier salon experience?
Apply now and join a team that's passionate about making every guest feel confident, beautiful, and seen.

Apply