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Help Desk Associate Jobs in Lancaster, SC (NOW HIRING)

Infojini Inc

Windows Administrator

Rock Hill, SC

$36.25 - $45.50/hr

Interfaces with applications, network support, and Help Desk as needed. DAILY DUTIES ... Associate degree in Computer Science, IS, or similar. Additional Information All your information ...

Aqua-Tots

Front Desk Teammate

Charlotte, NC

$13 - $15/hr

Are you a motivated and customer-focused individual with a passion for helping families? Join us as a  Family Experience Teammate , where you'll provide exceptional service, build relationships ...

Glenmark Pharmaceuticals

IT Associate

Monroe, NC · On-site

Position Overview As an IT Associate, your role involves providing day-to-day operational support ... Respond to help desk tickets and resolve issues within agreed service levels. * Coordinate with ...

Glenmark Pharmaceuticals Inc.

IT Associate

Monroe, NC · On-site

Position Overview As an IT Associate, your role involves providing day-to-day operational support ... Respond to help desk tickets and resolve issues within agreed service levels. * Coordinate with ...

New

TEKsystems

Product Operations Associate

Fort Mill, SC · Hybrid

$25 - $30/hr

Description Our client is seeking six Product Operations Associates to support a large-scale ... help desk, or process-driven operational roles. Desired Skills & Competencies • Self-starter ...

Twenty80 LLC

IT Infrastructure Manager

Lancaster, SC · On-site

Collaborate with systems administrators, network administrators, help desk staff, and business ... Associate degree in Computer Science or related field (bachelor's degree preferred), or equivalent ...

twenty80.io

IT Infrastructure Manager

Lancaster, SC · On-site

$80K - $120K/yr

Collaborate with systems administrators, network administrators, help desk staff, and business ... Associate degree in Computer Science or related field (bachelor's degree preferred), or equivalent ...

Bodybar Pilates

Sales Associate

Charlotte, NC · On-site

$15 - $20/hr

... desk, our team leads with positivity, passion, and purpose. Who We're Looking For BODYBAR Pilates is looking for a high-energy, people-loving Sales Associate to help grow our member base and create ...

Issa

Front Desk Sales - Morning Shift

Indian Trail, NC · On-site

$12.25 - $15.50/hr

Sales Associate Welcome to Workout Anytime Indian Trail! We pride ourselves on our sense of ... Workout Anytime in helping them reach their fitness goals. * Engage in opportunities that ...

Issa

Front Desk Sales - Evening Shift

Indian Trail, NC · On-site

$10 - $13/hr

Sales Associate Welcome to Workout Anytime Indian Trail! We pride ourselves on our sense of ... Workout Anytime in helping them reach their fitness goals. * Engage in opportunities that ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Lancaster, SC

Help Desk Associate information

See Lancaster, SC salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for help desk associate in Lancaster, SC is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.48 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Lancaster, SC? The most popular types of Help Desk jobs in Lancaster, SC are:
What job categories do people searching Help Desk Associate jobs in Lancaster, SC look for? The top searched job categories for Help Desk Associate jobs in Lancaster, SC are:
What cities near Lancaster, SC are hiring for Help Desk Associate jobs? Cities near Lancaster, SC with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Lancaster, SC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,079 per year, or $18.3 per hour.

Windows Administrator

Infojini Inc

Rock Hill, SC

$36.25 - $45.50/hr

Contractor

Re-posted 28 days ago

Job description

Job Description

Maintains an 85 server virtualized (VMWare) environment utilizing Dell server and storage hardware. Monitors the environment using SolarWinds (and other tools) to ensure adequate capacity and identify issues before they lead to service outages, performs troubleshooting, software upgrades on servers. Change activity performed within a structured change / problem management environment. Some off hours work to support change activity to production servers. Interfaces with applications, network support, and Help Desk as needed.
DAILY DUTIES / RESPONSIBILITIES:
Check system monitoring service to ensure server environment is fully functional.
Confirm back-ups completed successfully.
Investigate infrastructure issues escalated to you from help desk and tier 2 and those discovered during system checks.
Work on assigned projects that update server infrastructure.
Perform other duties as requested.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Windows Server Administration
Active Directory Administration, including ADFS.
VMWare
Dell hardware support, including SAN and server.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
SOLAR WINDS
COMMVAULT
OFFICE 365.
Commvault Enterprise Back-up
Dell EqualLogic SAN Storage
LanGuard Server Patch Deployment
REQUIRED EDUCATION/CERTIFICATIONS: -
Associate degree in Computer Science, IS, or similar.

Additional Information

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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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