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Help Desk Associate Jobs in Carol Stream, IL (NOW HIRING)

Pay: $17.05 per hour Part-Time Front Desk & Customer Service Associate - Dog Lovers Welcome Love dogs and enjoy helping people? Join Bowie Barker as a Front Desk & Customer Service Associate. You'll ...

New

Helpdesk Analyst

Chicago, IL · On-site

$30 - $40/hr

... an Associate Degree or 2 years of college level courses. 3. Must possess 2 +years' experience working in a Help Desk environment. 4. Must possess experience utilizing remote control tools in an ...

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... The Front Desk Associate serves as the first point of contact for patients and visitors, creating a ...

Front Desk Associate

Chicago, IL · On-site

$18 - $20/hr

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... Position Summary The Front Desk Associate serves as the first point of contact for patients and ...

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... The Front Desk Associate serves as the first point of contact for patients and visitors, creating a ...

Front Desk Associate

Chicago, IL · On-site

$18 - $20/hr

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... Position Summary The Front Desk Associate serves as the first point of contact for patients and ...

Front Desk Associate

Chicago, IL · On-site

$18 - $20/hr

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... Position Summary The Front Desk Associate serves as the first point of contact for patients and ...

Front Desk Associate

Chicago, IL · On-site

$18 - $20/hr

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... Position Summary The Front Desk Associate serves as the first point of contact for patients and ...

Front Desk Associate

Chicago, IL · On-site

$18 - $20/hr

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... Position Summary The Front Desk Associate serves as the first point of contact for patients and ...

Front Desk Associate

Northbrook, IL · On-site

$14.25 - $18.25/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ...

Front Desk Associate

Northbrook, IL · On-site

$14.25 - $18.25/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ...

Front Desk Associate

Northbrook, IL · On-site

$14.25 - $18.25/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ...

Showing results 21-40

Help Desk Associate information

See Carol Stream, IL salary details

$14

$22

$34

How much do help desk associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for help desk associate in Carol Stream, IL is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.86 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Carol Stream, IL?

The most popular types of Help Desk jobs in Carol Stream, IL are:

What job categories do people searching Help Desk Associate jobs in Carol Stream, IL look for?

The top searched job categories for Help Desk Associate jobs in Carol Stream, IL are:

What cities near Carol Stream, IL are hiring for Help Desk Associate jobs?

Cities near Carol Stream, IL with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Carol Stream, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $46,180 per year, or $22.2 per hour.

Front Desk Associate

FHBP

Westmont, IL • On-site

$17.05/hr

Other

Retirement, PTO

Posted 2 days ago

New


Job description

Pay: $17.05 per hour

Job description:

Part-Time Front Desk & Customer Service Associate – Dog Lovers Welcome

Love dogs and enjoy helping people? Join Bowie Barker as a Front Desk & Customer Service Associate.

You’ll be the friendly face that welcomes our dogs and their people, helps guests choose the right services, and keeps each day running smoothly. This is an active, social role for someone who communicates well, stays organized, and enjoys working as part of a team.

What You’ll Do

Welcome dogs and pet parents

Check guests in and out

Answer calls and respond to customer questions

Schedule and update appointments

Explain and recommend services, memberships, and retail products

Process payments accurately

Keep the front desk and customer areas organized

Communicate with groomers and other team members throughout the day

You’ll Be a Great Fit If You

Have weekend availability from Friday through Sunday (must be available Sundays)

Are warm, outgoing, and comfortable speaking with customers

Genuinely enjoy being around dogs of different sizes and personalities

Are dependable and arrive ready to work

Stay calm and organized in a busy environment

Can confidently recommend services and products

Are comfortable using scheduling and point-of-sale technology

Customer service, hospitality, retail, or sales experience is preferred, but we’re happy to train the right person.

Benefits and Perks

Paid time off starting on your first day

Flexible scheduling

401(k)

Employee discounts on services and retail

Free monthly grooming for your dog

Wellness benefits and discounts

Opportunities to grow with Bowie Barker

A supportive, team-oriented workplace filled with dogs

If you’re looking for a friendly, fast-moving workplace where dogs are part of every day, we’d love to hear from you.

Job type: Part-time Shift: Day shift Work location: In person

Job Type: Part-time

Benefits:

401(k)

Employee discount

Flexible schedule

Paid time off

Experience:

Sales: 1 year (Required)

Shift availability:

Day Shift (Required)

Work Location: In person