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Help Desk Associate Jobs in Bunnlevel, NC (NOW HIRING)

Commwell

KINSHIP Front Desk Representative (GSA)

Dunn, NC · On-site

$12.75 - $15.50/hr

Associate degree in a related field * Three (3) years' medical, dental, or behavioral health ... Apply today and help us shape the future of community health, one patient, one family, one ...

CommWell Health

Front Desk Representative (GSA)

Dunn, NC · On-site

$11.75 - $14.25/hr

Associate degree in a related field * Three (3) years' medical, dental, or behavioral health ... Apply today and help us shape the future of community health, one patient, one family, one ...

Ross

Assistant Store Manager

Fayetteville, NC · On-site

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Assistant Store Manager

Fayetteville, NC · On-site

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Assistant Store Manager

Fayetteville, NC

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

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Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Bunnlevel, NC

Help Desk Associate information

See Bunnlevel, NC salary details

$11

$17

$27

How much do help desk associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for help desk associate in Bunnlevel, NC is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.86 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What cities near Bunnlevel, NC are hiring for Help Desk Associate jobs? Cities near Bunnlevel, NC with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Bunnlevel, NC as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,843 per year, or $17.7 per hour.

KINSHIP Front Desk Representative (GSA)

CommWell Health

Dunn, NC • On-site

$12.75 - $15.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Join CommWell Health

Make a difference where it matters most. Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home.

What you'll do:

  • Input complete, accurate patient demographic information.
  • Update patient financial data and verify/document benefits with proof of coverage.
  • Enter visit charges to the correct payer source and collect applicable payments.
  • Assist uninsured individuals and low-income families in obtaining government health insurance.
  • Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment.

What we're looking for:

Required:

  • CAC (Certified Applications Counselor) obtained prior to November 1st annually, if needed.
  • Clean driving record with current NC driver's license and approved by corporate vehicle insurance vendor for driving privileges
  • HS diploma/GED

Preferred:

  • Associate degree in a related field
  • Three (3) years' medical, dental, or behavioral health experience
  • Bilingual

Why join CommWell Health?

  • Impact: Be part of a team that delivers life-changing care to underserved populations.
  • Balance: Enjoy a supportive, flexible environment that values your well-being.
  • Growth: Access continuous learning, advancement pathways, and leadership development.
  • Recognition: Your voice matters. At CommWell Health, every team member "colleague" is seen, heard, and valued.

We take care of our team:

  • Medical, dental & vision insurance – affordable plans with options that meet your family's needs
  • 401(k) with matching – invest in your future with confidence
  • Generous PTO – enjoy time off with paid holidays, emergency leave, and vacation accruals
  • Employee assistance program (EAP) – support for your mental, emotional, and financial wellness
  • Career growth – on-the-job training, certification support, and advancement opportunities

A team that cares for you:

At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The value of valuing" by recognizing each person's worth, perspective, and contributions.

Equal opportunity employer:

CommWell Health is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to join us?

If you're a compassionate person ready to be part of something bigger, we'd love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.

Equal opportunity employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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